Franchesca Osorio
Franchesca Osorio at Palm Chevrolet

Franchesca Osorio

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.5
114 Reviews

Languages Spoken

Spanish Spanish

4.5

114 Reviews

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114 Reviews of Franchesca Osorio

July 18, 2025

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The service and treatment was outstanding. The service representative was kind and helpful. The waiting time was brief and pleasant. More

by OHAMOBLEY
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Recommend Dealer
Yes
Jul 18, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I'm delighted to hear that you had an outstanding experience at Palm Chevrolet. Our team strives to provide kind and helpful service, and we're glad that the brief waiting time added to your pleasant visit. We look forward to welcoming you back next time! Sincerely, Wayne Bogle Parts and Service Director

July 14, 2025

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Every time I go to Chevy I have a good experience every one is nice More

by Brandi.redding
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Recommend Dealer
Yes
Jul 14, 2025

Palm Chevrolet responded

Thank you, Brandi! I'm happy to hear that you've consistently had a good experience at Palm Chevrolet and that our team has made you feel welcome. We appreciate your support and look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

July 11, 2025

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My service was performed promptly and correctly. Francesca was helpful and professional, and I would recommend her as a service advisor. More

by jeffreykimmel
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Recommend Dealer
Yes
Jul 11, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback, Jeffrey! I'm thrilled to hear that your service was performed promptly and correctly, and we appreciate your kind words about Francesca. At Palm Chevrolet, we strive for excellence, and it’s great to know we met your expectations. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

July 11, 2025

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Super friendly staff who made getting my Chevy Trailblazer serviced so incredibly fast and easy! More

by KLW1027
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Recommend Dealer
Yes
Jul 12, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our friendly staff made your service experience for your Chevy Trailblazer fast and easy. We appreciate your feedback and look forward to welcoming you back to Palm Chevrolet for your next visit! Sincerely, Wayne Bogle Parts and Service Director

July 09, 2025

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Did not have a good experience with this dealership the only thing that saved it from a complete disasterwas a rep that I spoke with when I was there by the name of Francesca. I definitely will not be retu More

by RYANPHILLIPS1026
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Recommend Dealer
No

Other Employees Tagged: Jonathan

Jul 10, 2025

Palm Chevrolet responded

Thank you for sharing your experience, Ryan. I understand your concerns, and I appreciate your feedback regarding your visit to Palm Chevrolet. It's great to hear that Francesca made a positive impact during your time with us. We strive for high standards, and I encourage you to contact me directly if you’d like to discuss your experience further. Your satisfaction is important to us, and we hope to improve in the future. Sincerely, Wayne Bogle Parts and Service Director

July 02, 2025

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Great Customer service, and they go out of their way to find solutions. Very comfortable waiting area. More

by Neiver G
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Recommend Dealer
Yes
Jul 03, 2025

Palm Chevrolet responded

Thank you for your kind words, Neiver! We at Palm Chevrolet are thrilled to hear that you experienced great customer service and found our waiting area comfortable. We always strive to go above and beyond to meet our customers' needs. We look forward to welcoming you back soon! Best, The Palm Chevrolet Team

June 16, 2025

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Every thing was fine, and went nice and fast. Was very pleased with the results More

by Mysticwolf35l
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Recommend Dealer
Yes
Jun 16, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that everything went smoothly for you and that you were pleased with the results at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 16, 2025

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My brand new 2025 Equinox was there for 2 days when I picked up my car it was not given a car wash and the driver side mat was dirty I have always he’d my other vehicles returned clean after being at a d More

by KELLYGALATI
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Recommend Dealer
No
Jun 16, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us, Kelly. I understand that receiving your brand new 2025 Chevrolet Equinox in less-than-perfect condition is disappointing, especially after being accustomed to better service. We appreciate your feedback, and we strive to maintain high standards at Palm Chevrolet. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

June 16, 2025

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The service was great and the timing was perfect! Appreciate the timeframe and turnaround time. More

by ryondiana
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Recommend Dealer
Yes
Jun 17, 2025

Palm Chevrolet responded

Thank you for your kind words, Diana! I am thrilled to hear that you had a great experience with the service at Palm Chevrolet, and that our timing met your needs. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

June 13, 2025

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I sit in your very clean waiting room. As my car was getting the oil change and my tires rotated.I was in there more than an hour and a happy customer More

by mmwhitt1953
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Recommend Dealer
Yes
Jun 13, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear you enjoyed your time in our clean waiting room while we took care of your oil change and tire rotation. Your satisfaction is a priority for us at Palm Chevrolet. We look forward to welcoming you back for your next visit! Sincerely, Wayne Bogle Parts and Service Director

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