Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Franchesca Osorio
Franchesca Osorio at Palm Chevrolet

Franchesca Osorio

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

Contact Me
4.5
146 Reviews

Languages Spoken

Spanish Spanish

4.5

146 Reviews

Write a Review

146 Reviews of Franchesca Osorio

December 28, 2025

Dealership Rating
Employee Rating

Franchesca is an amazing service writer and a pleasure to work with! Totally recommend Chevy! More

by JMILLER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 28, 2025

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Franchesca at Palm Chevrolet. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

December 23, 2025

Dealership Rating
Employee Rating

Dealership was fair, I don't like going back and forth with financing. Most customers would appreciate bottom line, if you can then do it if you can't the go somewhere else. Aaron wasn't there for purchas More

by ericjones46
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Aaron Jersey , Parts dept needs improvement they were uninformed so they appeared unorganized

Report | Print
Dec 24, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us, Eric. We appreciate your feedback regarding the financing process and understand that a straightforward approach can be beneficial for many customers. We're glad to hear that Aaron provided you with the necessary information for your purchase and that you enjoyed the video chat feature! If you have any further questions or need assistance, please feel free to reach out to us at Palm Chevrolet. We look forward to serving you again! Best, The Palm Chevrolet Team

December 20, 2025

Dealership Rating
Employee Rating

All the staff did a great job. I will recommend Palm Chevy for people who are looking for New and preowned cars and service. More

by COOLOVEJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2025

Palm Chevrolet responded

Thank you for your review! I appreciate your recognition of our staff and am glad you would recommend Palm Chevrolet for both new and pre-owned cars, as well as service. We look forward to welcoming you back to our dealership in the future! Sincerely, Wayne Bogle Parts and Service Director

December 20, 2025

Dealership Rating
Employee Rating

Removed horn and high beam fuses and didn’t replace after updating computer due to recalls. More

by arkiparada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 21, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the removal of the horn and high beam fuses during the computer update for recalls. Your concerns are important. Please reach out to us directly at Palm Chevrolet so we can discuss this matter further. Thank you again for bringing this to our attention. Sincerely, Wayne Bogle Parts and Service Director

December 18, 2025

Dealership Rating
Employee Rating

Francesca kept me informed from the beginning until the service was performed. And provide the required vehicle information. More

by neiver.guevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2025

Palm Chevrolet responded

Thank you for your wonderful review, Neiver! I'm thrilled to hear that Francesca provided you with excellent service and kept you informed throughout the process. At Palm Chevrolet, we strive to ensure our customers have a seamless experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

December 07, 2025

Dealership Rating
Employee Rating

Friendly, efficient and prompt says it all. I was pleasantly surprised. I did feel some of the added charges were padding and were only to inflate the total. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2025

Palm Chevrolet responded

Thank you for your feedback, Ken! We’re thrilled to hear that you found our service to be friendly, efficient, and prompt. At Palm Chevrolet, we strive to provide a positive experience for all our customers. We appreciate your comments regarding the charges and will certainly consider them. Please feel free to reach out to us if you have any further questions or concerns. We hope to see you again soon! Best, The Palm Chevrolet Team

December 01, 2025

Dealership Rating
Employee Rating

Service was great. Scott was very helpful to see me through from start to finish during the process. Franchesca was very helpful also in answering my questions. Thanks More

by SL0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

Report | Print
Dec 02, 2025

Palm Chevrolet responded

Thank you for your kind words! I am thrilled to hear that you had a great experience at Palm Chevrolet and that Scott and Franchesca were able to assist you throughout the process. We truly appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 30, 2025

Dealership Rating
Employee Rating

Great quick service, in and out. A must to go to for your service needs. More

by Sunshine365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Daniel Mullener, Scott Kelly

Report | Print
Nov 30, 2025

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our service at Palm Chevrolet. We appreciate your recommendation and look forward to assisting you with your service needs in the future! Sincerely, Wayne Bogle Parts and Service Director

November 24, 2025

Dealership Rating
Employee Rating

My service wrlter, Franchesca is great. Works hard to get it right. A true asset to this dealership. Thank you. More

by metromike2118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 24, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Franchesca provided you with exceptional service. She truly is an asset to Palm Chevrolet, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 23, 2025

Dealership Rating
Employee Rating

Excellent work dependable honest trustworthiness on tome friendly courtiers I won’t go no where else with my corvette More

by DESTINIDANELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

Report | Print
Nov 23, 2025

Palm Chevrolet responded

Thank you so much for your fantastic review! I'm thrilled to hear that you found our team at Palm Chevrolet to be dependable, honest, and friendly. We appreciate your trust in us for your Chevrolet Corvette needs and look forward to serving you again in the future! Safe travels! Sincerely, Wayne Bogle Parts and Service Director

1
2
...
15

Dealership Inventory (362 Vehicles)

used 2019 Chevrolet Silverado 1500 car, priced at $25,877
2019 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
$25,877
View Details
new 2025 Chevrolet Equinox EV car, priced at $43,385
2025 Chevrolet Equinox EV
new
White exterior
Automatic
All-wheel Drive
$43,385
View Details
used 2023 Chevrolet Tahoe car, priced at $44,987
2023 Chevrolet Tahoe
used
Black exterior
Automatic
Rear-wheel Drive
$44,987
View Details
used 2026 Chevrolet TrailBlazer car, priced at $24,189
2026 Chevrolet TrailBlazer
used
Red exterior
CVT
Front-wheel Drive
$24,189
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $26,789
2023 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Rear-wheel Drive
$26,789
View Details
new 2026 Chevrolet Equinox car, priced at $31,865
2026 Chevrolet Equinox
new
Red exterior
Automatic
All-wheel Drive
$31,865
View Details
View All Inventory