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Franchesca Osorio
106 Reviews
Languages Spoken
Spanish
106 Reviews
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106 Reviews of Franchesca Osorio
Verified Customer
May 27, 2025
It took two days to get a determination of the problem, and I had to call to get it. The communication to me was not what I normally get from Palm. It was like they were over worked, and to Bessy to call and I had to call to get it. The communication to me was not what I normally get from Palm. It was like they were over worked, and to Bessy to call me with updates .I had to call to get info. When I drop off and piked up the car they were vary nice. Just lack of communication. I will return Palm is a very good at what they do. It was just a bad week More
by FREDOBAR
May 26, 2025
Very friendly staff. My Corvette came back from the body shop looking good as new. They took care of some recalls and tsb's while there. They delt with the insurance comp My Corvette came back from the body shop looking good as new. They took care of some recalls and tsb's while there. They delt with the insurance company directly. I couldn't be more satisfied. More
by SPORTSHOOZ
Other Employees Tagged: Body Shop: Amy, Ariel, Hector, Jonathan. All 5 stars
May 18, 2025
This is a top notch dealership. Friendly. Efficient, super service. Great waiting area. They scan your vehicle to look for issues that you might not be aware of. Friendly. Efficient, super service. Great waiting area. They scan your vehicle to look for issues that you might not be aware of. More
by TOWERS04
Other Employees Tagged: Dennis Calcaterra, Brandon Maynard, Rick Davis, Daniel Mullener, Scott Kelly, John C. Zurakowski, George Foster
May 16, 2025
Poor communication in general (service dept. ) Miscommunication from start to finish. Called me on my cel phone, could not find fob, will call you back. Called back and had "on star' on phone ) Miscommunication from start to finish. Called me on my cel phone, could not find fob, will call you back. Called back and had "on star' on phone to unlock vehicle as they had locked the fob in the car. (didn't think that was even possible) 6 hrs for oil change and 7500 mile check. Agent acted like she would rather be anywhere else doing anything else, very poor attitude. More
by HOWSLICKBRICKYD
May 15, 2025
My service girl Franchesca O. was excellent however it took over four hours to replace one rear tire. I found out that they had a new young kid named Robert working on the tire an was excellent however it took over four hours to replace one rear tire. I found out that they had a new young kid named Robert working on the tire and he broke a stud that had to be replaced on my 2023 traverse. More
by teresabahs
May 10, 2025
Palm Chevy is the finest dealership I have ever worked with. Angel Beauchamp is the Corvette specialist, and he really knows his stuff. If you're in the market for a new Corvette don't even think of going with. Angel Beauchamp is the Corvette specialist, and he really knows his stuff. If you're in the market for a new Corvette don't even think of going elsewhere. More
by beernuts1950
Other Employees Tagged: Vi Warren, Angel Beauchamp, Jason Sanabria, Scott Mills
April 25, 2025
they were very friendly and kept me informed they were on time dealership was very clean time dealership was very clean More
by OLDGAG1644
Other Employees Tagged: Dennis Calcaterra , Mike Amey, Jeremy Grey
April 25, 2025
After initially not having a very pleasant experience, leaving my car in for service for almost two weeks, they finally took the time and kindness to help me by providing me with a car for my service whil leaving my car in for service for almost two weeks, they finally took the time and kindness to help me by providing me with a car for my service while my car was at the dealership for repairs. Leaving aside the unpleasantness I had the first few days, I want to thank Franchesca for helping me make my experience as a customer pleasant and thus leaving me satisfied as a Chevrolet customer. I won't leave a bad review because in the end, nobody is perfect, and everything can be resolved when the job is done right. Thank you to everyone who participated in the repair of my Trailblazer. More
by ednacadena37
