Franchesca Soto
Franchesca Soto at Palm Chevrolet

Franchesca Soto | Page 14

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

Contact Me
4.5
189 Reviews

Dealership Experience

4 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.5

189 Reviews

Write a Review

189 Reviews of Franchesca Soto

October 09, 2024

Dealership Rating
Employee Rating

Good service thanks to all that's all to all happy happy wow to all More

by mike.hanshaw1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Palm Chevrolet. Your kind words mean a lot to me, and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 05, 2024

Dealership Rating
Employee Rating

They were very nice and respected my wishes and worked with me on my purchase. More

by csummers132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Molly Negron

Oct 08, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with us at Palm Chevrolet. Our team is dedicated to ensuring our customers feel respected and valued throughout the purchasing process. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 04, 2024

Dealership Rating
Employee Rating

Awesome customer service. 3 vehicles bought from this dealer. Wouldn’t go anywhere else. They are Awesome. More

by LION.ESS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Negron

Oct 07, 2024

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us at Palm Chevrolet and that you've chosen us for three vehicle purchases. Your support means a lot to us, and we look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

Dealership Rating
Employee Rating

Another GREAT experience with Palm Chevrolet! Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room! More

by ANNA BANANA
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Daniel Mullener, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr

Sep 24, 2024

Palm Chevrolet responded

Thank you for your wonderful review, Anna! I'm thrilled to hear that you had another great experience with Palm Chevrolet and that Scott and our service crew were able to address your concerns promptly. I believe in making your visit comfortable, and I'm glad you enjoyed the snacks and drinks in our waiting room. I look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

September 19, 2024

Dealership Rating
Employee Rating

Great salesman great service. I love my Chevrolet Silverado only have one problem. I can’t drive it enough More

by dandy88996677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your Chevrolet Silverado and that you had a great experience with our sales team at Palm Chevrolet. We appreciate your support and hope you'll find plenty of opportunities to enjoy driving your Silverado. Please come see us again soon! Best, The Palm Chevrolet Team

September 17, 2024

Dealership Rating
Employee Rating

Thank you for your attention, thank you for your services. Just one thing, I don't know if it will always be like this, but, despite having had an appointment for two months before, that day I was w More

by ednacadena37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Palm Chevrolet responded

Thank you for your feedback. We appreciate your kind words about our services at Palm Chevrolet and are glad to hear you enjoyed the hot teas during your visit. I understand your concerns about the wait time for your oil change and tire rotation, and we value your time as a customer. Your comments will help us improve our service efficiency. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you better next time! Sincerely, Wayne Bogle Parts and Service Director

September 02, 2024

Dealership Rating
Employee Rating

Muy bueno el trato y un servicio de calidad gracias se los recomiendo muchas bendiciones More

by javieral6869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Beauchamp

Sep 04, 2024

Palm Chevrolet responded

¡Gracias! Agradecemos sinceramente sus amables palabras sobre el servicio en Palm Chevrolet. Nos alegra saber que estuvo satisfecho con su experiencia. Esperamos verlo nuevamente y, como siempre, agradecemos que recomiende nuestro negocio. ¡Muchas bendiciones para usted también! Sincerely, Wayne Bogle Parts and Service Director

September 01, 2024

Dealership Rating
Employee Rating

Our sales person was very helpful, we were also in for service and pleased with their work More

by bjw1218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Stefani, Molly Negron

Sep 04, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our salesperson helpful and that you had a positive experience with our service team as well. At Palm Chevrolet, we strive to provide top-notch service for all our customers. We look forward to seeing you again! Best, The Palm Chevrolet Team

August 31, 2024

Dealership Rating
Employee Rating

I was there for a simple oil change with an 8 o’clock appointment at 10:30 i went to the service advisor to ask how much longer as i needed to leave at 11 . I think they forgot about me because i shortly More

by wrmcc153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Palm Chevrolet responded

Thank you, Ward, for sharing your experience with us. I understand how frustrating it can be to wait longer than expected, especially when you have other commitments. We appreciate your feedback and are glad to hear that your oil change was comped. Please feel free to reach out to me directly if you would like to discuss your experience further or if there’s anything I can do to improve our service at Palm Chevrolet. We value your time and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

August 20, 2024

Dealership Rating
Employee Rating

You guys are always very efficient at resolving any issues and getting our dealerships vehicles in and out of service More

by Michaelpeppler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Mullener, Scott Kelly , Jeremy Grey

Aug 22, 2024

Palm Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about Palm Chevrolet's efficiency in handling service issues. It's great to know that we are able to meet your expectations. I look forward to continuing to serve you and your dealership's needs in the future! Sincerely, Wayne Bogle Parts and Service Director

...
14
...

Dealership Inventory (331 Vehicles)

used 2025 Chevrolet Blazer car, priced at $26,789
2025 Chevrolet Blazer
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
used 2023 Nissan Titan car, priced at $29,989
2023 Nissan Titan
used
Gun Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Colorado car, priced at $35,570
2026 Chevrolet Colorado
new
Gray exterior
Automatic
Rear-wheel Drive
used 2024 Chevrolet Traverse car, priced at $34,889
2024 Chevrolet Traverse
used
Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Colorado car, priced at $40,970
2026 Chevrolet Colorado
new
Blue exterior
Automatic
Rear-wheel Drive
used 2023 Dodge Charger car, priced at $35,889
2023 Dodge Charger
used
Sublime Clearcoat Metallic exterior
Automatic
All-wheel Drive