Frank Adinolfi | Page 28

Service was good but when I picked up the car there was soap stains on the car , I think they tried to wash it but never rinse it. I needed to have it washed again. They should have left it alone it was cl soap stains on the car , I think they tried to wash it but never rinse it. I needed to have it washed again. They should have left it alone it was clean when I dropped it off. More

by tonymo57 Verified Customer Verified Customer

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Amazing professional service, great communication wonderful hospitality! Love taking my car here for service, this is where I originally got it from! wonderful hospitality! Love taking my car here for service, this is where I originally got it from! More

by droberson92 Verified Customer Verified Customer

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Superior care for the customer and for his/ her car. Impressive 23 point diagnostic and video report of issues to be addressed. Excellent value of service. Would recommend this dealership over any other Impressive 23 point diagnostic and video report of issues to be addressed. Excellent value of service. Would recommend this dealership over any other in this area any time . More

by abourrie Verified Customer Verified Customer

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Melissa was great to work with and always has been. She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to have her on your Team. More

by lls20 Verified Customer Verified Customer

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We always trusted Otto’s to do a great job servicing our BMW 535d and they did it again! Happy, happy. BMW 535d and they did it again! Happy, happy. More

by CarolK Verified Customer Verified Customer

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Frank has always been great to work with. He's been my service advisor for years. He's been my service advisor for years. More

by DPOHL643 Verified Customer Verified Customer

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They are friendly, professional, timely, informative with has good customer service. The dealership is clean. with has good customer service. The dealership is clean. More

by FOXYBROWN1214 Verified Customer Verified Customer

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Very thorough review of my BMW. I appreciate the communication and responsiveness from my advisor. I appreciate the communication and responsiveness from my advisor. More

by arankin3488 Verified Customer Verified Customer

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Very nice people , everyone is so welcoming and helpful. Really enjoying my X5 M60 Great experience. Really enjoying my X5 M60 Great experience. More

by cbernier0 Verified Customer Verified Customer

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I was so pleased with my recent appointment. Bill C. is outstanding! He is patient, kind and thorough. Whew! I have someone to work with that I trust. His explanations are clear and transparent. Bill C. is outstanding! He is patient, kind and thorough. Whew! I have someone to work with that I trust. His explanations are clear and transparent. Also, good for you to know, my vehicle was returned to me not only clean but vacuumed and the interior was wiped off! Interior was never so pristine! Kudos to Bill and the service team! More

by CKW500 Verified Customer Verified Customer

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