Frank Adinolfi

I see lack of communication to customer once car is left in the service center , my car got towed on Saturday and should have been picked up for service on Monday. Whereas I had to follow up and came to kn in the service center , my car got towed on Saturday and should have been picked up for service on Monday. Whereas I had to follow up and came to know Amy was on leave sealed repreywas on leave which is strange why the customer and car had to wait other representatives should have worked . More

by preetipuri78 Verified Customer Verified Customer

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Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. I have been a customer for over 30 years. More

by Pinnie Verified Customer Verified Customer

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It was a Pleasant service experiance. Looking to do more service in the future. Thank you Looking to do more service in the future. Thank you More

by Alex R Verified Customer Verified Customer

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Top notch. Joele replacing Frank Adinolfi as my service advisor. Had a Warranty covered repair. Excellent service! Thank you Joele. Joele replacing Frank Adinolfi as my service advisor. Had a Warranty covered repair. Excellent service! Thank you Joele. More

by eganderson05 Verified Customer Verified Customer

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Waited almost 4 hours for an inspection (car had about 4600 miles) and oil change. I also wanted the blind spot mirror fixed. They told me it would take about an hour for a diagnosis I was then told no 4600 miles) and oil change. I also wanted the blind spot mirror fixed. They told me it would take about an hour for a diagnosis I was then told no need for the diagnosis as the tech drove it around the lot and it worked fine told me maybe the sensors were dirty ??? Sensors are located under the rear bumper, can’t understand why they would be dirty. So after 4 hours I got the car back and right out the lot found that no,the sensors didn’t work. I had issues when it was Otto’s with my I8 and thought under new management it would be better. To take almost 4 hrs for a scheduled oil change, and not even doing the required work on the blind spot was just incompetence. I will NEVER NEVER be back !!!!! More

by KWW392 Verified Customer Verified Customer

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I will always bring my car here. Everyone is amazing! I enjoy the service and always to great detail Everyone is amazing! I enjoy the service and always to great detail More

by kgvarrasse Verified Customer Verified Customer

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Quick and easy service with great communication throughout with the service advisor. Advisor provided advice for future preventative maintenance as well. throughout with the service advisor. Advisor provided advice for future preventative maintenance as well. More

by ZCUT Verified Customer Verified Customer

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Excellent and we have been dealing with them for almost 40 years! Frank is fantastic in service! 40 years! Frank is fantastic in service! More

by Nancy Keenan Verified Customer Verified Customer

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Great customer service. When my car will take time, they provide a loaner, this is very helpful. When my car will take time, they provide a loaner, this is very helpful. More

by bret.myers Verified Customer Verified Customer

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Everyone at the dealership is always so friendly. Amy is always very helpful with any issues I have. I also really appreciate the tech for taking the time out of his day to assist me. Amy is always very helpful with any issues I have. I also really appreciate the tech for taking the time out of his day to assist me. More

by JPCROWLEY Verified Customer Verified Customer

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