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Frank Azan

Overview Reviews (179)

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Frank Azan

Lincoln Sales Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0

179 Reviews

Overview Reviews (179)

Dealership Experience

12 yrs

Industry Experience

14 yrs, 3 mos

Languages Spoken

English

Spanish

5.0

179 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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179 Reviews of Frank Azan

April 28, 2026

Dealership Rating

Employee Rating

Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much language we knew how to understand each other, thank you very much More

by Francisca Abrego

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent Grimaldi

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Apr 28, 2026 -

Carman Ford Lincoln responded

Thank you for the wonderful review! We’re so glad to hear you received very good service and that our team was friendly and helpful. It’s especially great to know that even with a language difference, you were still able to communicate clearly and have a positive experience—that means a lot to us. Thank you again for your support, and we look forward to assisting you in the future! Carman...Driven by the Best!

April 15, 2026

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Employee Rating

Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend! More

by Amarieh04

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Todd Brabender, Vincent Grimaldi

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Apr 15, 2026 -

Carman Ford Lincoln responded

Thank you for the fantastic review! We’re thrilled to hear Vincent provided a friendly, knowledgeable, and fair experience from start to finish. Staying late to make sure everything was completed and offering a great value on your trade-in is exactly the level of dedication we strive for. We truly appreciate your recommendation and your support. Enjoy your new vehicle, and we look forward to assisting you again in the future! Carman...Driven by the Best!

November 25, 2025

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Employee Rating

Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience. More

by raygreenhalgh1963

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent Grimaldi

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Nov 25, 2025 -

Carman Ford Lincoln responded

Thank you for the wonderful review! We're thrilled to hear that Vincent was responsive and helpful, and that the walk-around videos made your experience even better. We're also glad Frank made the paperwork smooth and easy. We truly appreciate your business and are happy to hear you had a great experience with us! Carman...Driven by the Best!

September 10, 2025

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Kyle was very in tune to our needs in leasing 2 new cars from you! from you! More

by reneeburke46

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Wilson

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Sep 10, 2025 -

Carman Ford Lincoln responded

Thank you, Renee, for the kind comment! We truly appreciate you taking the time to share your experience with Carman Ford. We're thrilled to welcome you to the Carman Ford family! Enjoy every mile in your two new Fords, drive safely, and remember—we're here for you now and for many years to come. Carman...Driven by the Best!

September 03, 2025

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Best car dealer experience in my 25 years of experience! !! Kyle was great to work with AND transparent with all his answers. !! Kyle was great to work with AND transparent with all his answers. More

by FC

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Wilson

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Sep 04, 2025 -

Carman Ford Lincoln responded

Thank you for the great comments and 4/5-star review! We truly appreciate you taking the time to share your experience at Carman Ford Lincoln. We're happy to welcome you to the Carman customer family and look forward to serving you for many years to come. Enjoy your new to you ride! Carman… Driven by the Best!

September 02, 2025

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Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle. I would recommend them to anyone looking for a new or pre-owned vehicle. More

by Johnkoval506

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi, Vincent Grimaldi

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Sep 02, 2025 -

Carman Ford Lincoln responded

Thank you John for the amazing comments and 5-star review! We truly appreciate you taking the time to share your experience at Carman Ford. We're happy to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new Ford! Carman… Driven by the Best!

August 21, 2025

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Employee Rating

This is our third Lincoln. Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on t Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on their lot everything I wanted in the Corsair. Eylem asked me everything I wanted, he said he will look for one, it didn't take him long!!!!!!!! It felt like we were family!!!!! More

by jcjesusneverfails

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Robert Hepner, Eylem Gokdemir

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Aug 21, 2025 -

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are honored that you remain a valuable member of the Carman Lincoln customer family. We look forward to serving you for years to come. Enjoy your new Lincoln Corsair. Carman...Driven by the Best!

June 02, 2025

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Straightforward and efficient, I enjoyed my experience in buying from Carman. I felt like my time was respected. buying from Carman. I felt like my time was respected. More

by Will Ulrich

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dan Shine

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Jun 02, 2025 -

Carman Ford Lincoln responded

Thank you Will for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We look forward to serving you for years to come. Carman...Driven by the Best!

May 30, 2025

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Employee Rating

Best vehicle buying experience ever. Scott, Dan and Bob are awesome! We love our Lincoln. We felt like family. Scott, Dan and Bob are awesome! We love our Lincoln. We felt like family. More

by Kbrooks15

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Robert Hepner, Dan Giacchino, Scott Ponsell

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May 30, 2025 -

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We look forward to serving you for years to come. Carman...Driven by the Best!

April 25, 2025

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Employee Rating

Scott Ponsell (Sales Consultant) made my car buying experience smooth sailing. He was knowledgeable and very pleasant during the whole process. He also took the time to show me how to work all the gad experience smooth sailing. He was knowledgeable and very pleasant during the whole process. He also took the time to show me how to work all the gadgets in my brand new Explorer! He is just an awesome guy all around. I would also like to thank Frank Azan (Sales & Finance Manager) for his awesome service. I will definitely recommend anyone who is looking for a new or used car to visit Carman Lincoln Ford! More

by tmhaynes66

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Ponsell

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Apr 25, 2025 -

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Ford Lincoln customer famiy. Enjoy your new Ford Explorer.. Carman...Driven by the Best!