Robert Hepner
Robert Hepner at Carman Ford Lincoln
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Robert Hepner

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0
253 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

11 yrs, 4 mos

5.0

253 Reviews

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253 Reviews of Robert Hepner

April 25, 2024

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It’s was a awesome experience and the staff was excellent and would recommend this location More

by washadac
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Apr 25, 2024

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln Pre Owned. We are happy to have you as a member of the Carman Ford Lincoln customer family. Enjoy your new ride. Carman...Driven by the Best!

April 23, 2024

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Hi Scott, I was empressed with your sales presentation and knowledge of product line. After meeting the crew from service, parts, and business it is no wonder that Carman is a quality dealer. Keep up the More

by Ashworthmt
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Recommend Dealer
Yes
Apr 23, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. Lincoln Pre Owned. We are happy to have you as a member of the Carman Ford Lincoln customer family. Enjoy your Lincoln MKC. Carman...Driven by the Best!

April 02, 2024

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Vince and Todd are great. They were very helpful with the whole experience. They took the time to explain things and made me comfortable with the process and with my new tru More

by gdempsey0
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Recommend Dealer
Yes
Apr 02, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are honored that you remain a valuable member of the Carman Ford customer family. Enjoy your new Ford truck! Carman...Driven by the Best!

March 31, 2024

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Everyone was helpful and informative. Scott answered and returned all our calls, we are happy More

by Itlldoacres
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Recommend Dealer
Yes

Other Employees Tagged: Greg Carraway-Futch, Brian Giacchino, Scott Ponsell , Not sure of names, all were plesant and helpful

Mar 31, 2024

Carman Ford Lincoln responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are glad to have you as a member of the Carman Ford-Lincoln customer family. Enjoy your new Ford! Carman...Driven by the Best!

March 30, 2024

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Scott and the entire team were awesome. Very professional and made me feel at ease and welcome. I will recommend to my friends and family. More

by Edconner44
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Scott Ponsell

Mar 30, 2024

Carman Ford Lincoln responded

Thank you Ed for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are excited to have you as a member of the Carman Ford-Lincoln customer family. Enjoy your new to you Ford! Carman...Driven by the Best!

March 29, 2024

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Dan and Vince were great to work with. They gave me a very fair price for my trade in and made the closing process very easy. I highly recommend the dealership and dealing with Dan and Vin More

by Craig F.
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Recommend Dealer
Yes
Mar 29, 2024

Carman Ford Lincoln responded

Thank you Craig for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are happy to have you as a member of the Carman Ford-Lincoln customer family. Enjoy your new to you Ford! Carman...Driven by the Best!

March 22, 2024

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Everything and everyone from start to finish was wonderful. Scotty was extremely knowledgeable about the truck and the ford brand. He was also polite and respectful of our time. The sales manager Da More

by JtcF150
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell , Dan Giacchino

Mar 23, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are glad to have you as a member of the Carman Ford-Lincoln customer family. Enjoy your new Ford truck! Carman...Driven by the Best!

March 04, 2024

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Pleasant sales and management team, I enjoyed purchasing a vehicle, they filled my requests to purchase a vehicle from them More

by jeffdazs
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Mar 04, 2024

Carman Ford Lincoln responded

Thank you Jeff for the great comments. We appreciate you taking the time to review Carman Ford-Lincoln. We are glad to have you as a member of the Carman Ford-Lincoln customer family. Enjoy your new ride! Carman...Driven by the Best!

February 26, 2024

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Friendly, knowledgeable and professional. Scott took time to answer all of our questions in a very relaxed atmosphere. Honorable mention to Blane Fasy for his internet help. Thanks also to R More

by Gdboyd56
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Recommend Dealer
Yes

Other Employees Tagged: Blaine Fasy, Scott Ponsell

Feb 26, 2024

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best!

December 02, 2023

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Quickest we’ve ever been in and out of a dealership. Incredibly easy transaction. And loving my new Bronco! Thanks again Scott and all the guys at Carmen Ford Lincoln More

by Jennifer_iannone
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Dec 02, 2023

Carman Ford Lincoln responded

Thank you Jennifer for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are excited to have you as a member of the Carman Ford customer family. We are here for you after the sale. Let us know if you need our assistance. Enjoy your new to you Ford Bronco. Carman...Driven by the Best! Celebrating 50 years of serving our community.

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