Mr. Elmore and staff were extremely professional and explained everything in great detail. Amazing customer service from beginning to end from all the staff members to include Mr. Elmore and Mr. Hepner! The vehical was in great shape and well maintained to say the least. By far the best Purchase I've has thus far!
"Purchase of a ‘18 Ford F-150 XLT"
This is the second new car purchase I have had with Carman Ford, JJ Nichols is the best sales associate ,great job! Would highly recommend !
- Marge Thompson
Best place we have dealt with. Feel right at home. Would and have recommended dealer to potential customers. Sister has gotten 2 vehicles so far
I have now proudly purchased my 5th and 6th vehicle from Carman Ford. I really enjoy working with Todd at fors and Frank over on the Lincoln side over the last 4 plus years. This was the first time I worked with a Wesley and I can say he is a complete gentleman. Had an answer for all of my questions and I never felt as though he was pushing or selling me something. Overall he made the purchase fun and I can tell he takes pride in his appearance and profession. I will be back in December or sooner for my next purchase.
"Experienced, Extremely Professional -Thorough!!!!! "
- Hudson Valley
In dealing with Todd for the purchasing experience, I've him to be extremely, knowledgeable and professional. He speaks from actual product experience as a consumer each and everyday- he believes and trust the Ford product he sells. Todd exemplifies this attitude with each and every customer regardless of purchase or simple just 'kicking the tires'
He demonstrates what's great about purchasing an automobile from Carman Autogroup
"Fantastic experience, great place to by a vehicle!"
From the time I walked into the dealership; everyone was very friendly. I sat down and spoke with Dan Shine; he was very helpful and patient. I knew what I was looking for and he made my experience an exciting time for me. l love my new Lincoln MKC. To top it all off, I received a gift certificate for dinner, How nice was that!
I was there Wednesday looking to get a new car, mine being on its last leg and the staff there was great. They helped me find a new 2016 Ford Focus SE at a great price. Highly recommend!!
- Marge Thompson
Great experience with everything. Feel very welcome when there right at home My husband and I have recommended to everyone we talk to that is interested
"RUN, DON'T WALK, AWAY FROM THIS PLACE!"
Vehicles are fine but the service is less than stellar. Lies, lies, lies, indifference and lack of empathy. They do NOT know how to recover from their poor service; instead, they hang up. Larry, the owner, is the worst followed closely by Todd.
My husband and I could not be more pleased with the professional and pleasant staff at Carman Ford. They did a great job researching for a vehicle that met our needs. All the employees were courteous and easy to deal with. Would come back here again.
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