Here at Santa Monica Maserati Alfa Romeo FIAT, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eric and Frank, and it was a pleasure having you at the dealership. We appreciate your review!
January 31, 2021
"Frank Cook was delightful and very accommodating. He..."
- GAMBALECINDY Verified Customer
Frank Cook was delightful and very accommodating. He took the time to explain the vehicle to me. He was patient and kind and out at ease with my purchase.
"This is my second Alfa from Santa Monica Alfa Romeo and..."
- TW Verified Customer
This is my second Alfa from Santa Monica Alfa Romeo and once again the leasing process was very quick and painless. Their customer service is excellent. Nick helped me find the exact car I was looking for and Nick handled the financing without any hassles.
Hi Paul, sorry for the confusion in the miles. The car was unfortunately published with incorrect miles, but we did make sure Frank let you know the actual miles we a bit higher prior to your trip down. We always make sure to act with 100% transparency. We did drop the ball on having the car detailed prior to your arrival, it was not in "delivery" condition for you. We're very sorry we didn't meet your expectations. Hopefully the job our detail team did on your car while you were completing the paperwork was satisfactory. Please feel free to reach out to Frank with any questions. Thank you for your patronage, hope you're enjoying your Giulia!
December 30, 2020
"Fantastic service and ease of communication. The team..."
- MARAT SHAYA Verified Customer
Fantastic service and ease of communication. The team took care of us in the most professional yet relaxed manner that was not imposing whatsoever. Would recommend Frank and the team to anyone.
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.