Frank DaSilva | Page 9

They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! what they see wrong with the car. Wouldn’t take my car to anyone else! More

by JOHNSON.USMC Verified Customer Verified Customer

Report | Print

My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. They always take care of me and I can't see myself going anywhere else for service on my car. More

by SHANITAM76 Verified Customer Verified Customer

Report | Print

Staff ALWAYS helpful and provide excellent service. Been dealing with Colonial service for many years. Been dealing with Colonial service for many years. More

by marilynwalsh0 Verified Customer Verified Customer

Report | Print

The team was great , the process was easy and the step by step information from the mechanic was state of the art. I want to bring all my cars there. Great job step information from the mechanic was state of the art. I want to bring all my cars there. Great job More

by throwthecuffs Verified Customer Verified Customer

Report | Print

Frank Dasilva was nice person and helpful . Just I will tell him good luck in his work. Just I will tell him good luck in his work. More

by halimaettaib54 Verified Customer Verified Customer

Report | Print

Ease of making appointment. Frank is knowledgeable and kept me informed on the work being done to my vehicle. Clean and comfortable waiting area. Frank is knowledgeable and kept me informed on the work being done to my vehicle. Clean and comfortable waiting area. More

by JC Verified Customer Verified Customer

Report | Print

I had a great service experience- the staff who helped me were professional, kind, and honest. I have been to other VW dealers in the area for service (not Colonial) who have been pushy about doing extra wor were professional, kind, and honest. I have been to other VW dealers in the area for service (not Colonial) who have been pushy about doing extra work my car did not necessarily need, all to make a buck. I'll admit, I was prepared to have a similar encounter at Colonial but I am pleased to say I did not. The only 'extra' recommended work they suggested was to repair a very obvious hole in my tire, which Frank pointed out to me but did not push me to fix at Colonial because they did not have the same tire available (I really appreciated the honesty!). My only issue (and thus 4 stars) was the cost of the service, which I found to be a bit overpriced for the work done, but dealerships always come with a price tag and I knew that would happen before I walked in. I would recommend Colonial service dept to other VW owners without hesitation. More

by Corinna Verified Customer Verified Customer

Report | Print

Great service. Set expectations and finished everything on time. Comfortable waiting area while work is being done. Set expectations and finished everything on time. Comfortable waiting area while work is being done. More

by PEL.STOCKWELL Verified Customer Verified Customer

Report | Print

Great customer service, I felt listened to about my car issues, and excellent on keeping me informed. issues, and excellent on keeping me informed. More

by genies76 Verified Customer Verified Customer

Report | Print

They did an awesome job, I had to wait for my car there, so they expedited my car, was quick and painless so they expedited my car, was quick and painless More

by BCONNORS13 Verified Customer Verified Customer

Report | Print