Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford
Refer Me

Frank DiCostanzo | Page 4

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

Contact Me
4.8
388 Reviews
4.8

388 Reviews

Write a Review

388 Reviews of Frank DiCostanzo

January 23, 2024

Dealership Rating
Employee Rating

Frank was really helpful and nice. He explained quite well the service requirements and answered all the questions I had. More

by XQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 23, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 20, 2024

Dealership Rating
Employee Rating

Always greeted in a friendly manner; they come grab you with any issues/concerns and let you know diagnostics. More

by MBHAUMIK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny

Helpful
Report | Print
Jan 21, 2024

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 20, 2024

Dealership Rating
Employee Rating

Prompt service and staff was friendly and addressed our maintenance needs. Wait was reasonable and we like our VW. More

by enigmas_impost0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 21, 2024

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 20, 2024

Dealership Rating
Employee Rating

The service department in particular at Colonial VW of Medford is top notch! Fantastic service. More

by ADELIVORIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 21, 2024

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 18, 2024

Dealership Rating
Employee Rating

Service is fast and easy at this dealer. I’ve had no issues and recommend them over another north shore location. More

by 1982AIMEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 19, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 16, 2024

Dealership Rating
Employee Rating

Amazing customer service, always welcoming and supportive! Quick & easy, never waiting for too long. Would recommend Colonial VW of Medford to everyone! More

by delaneymay1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 16, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 16, 2024

Dealership Rating
Employee Rating

Frank is the best. The service department is consistent and flexible. A pleasure to work with. More

by peter.makrauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 16, 2024

Colonial Volkswagen of Medford responded

Thank you so much, Peter, for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Volkswagen of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 10, 2024

Dealership Rating
Employee Rating

Got me an appointment very quickly and it was great service as always. Love Colonial VW of Medford. More

by jacob.skowronek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 10, 2024

Colonial Volkswagen of Medford responded

Jakob, thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 02, 2024

Dealership Rating
Employee Rating

Excellent customer service I was in and out quickly and they serviced my vehicle and fixed my issue. More

by jswlockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 02, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 30, 2023

Dealership Rating
Employee Rating

The service department seems excellent, although I have only dealt with the two Franks, DiConstanzo and Dasilva who have been courteous, friendly and very helpful. Recently Frank Di expedited the repair of More

by khnahum
Recommend Dealer
Yes
Helpful
Report | Print
Dec 31, 2023

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

1
...
3
4
5
...
39

Dealership Inventory (271 Vehicles)

new 2024 Volkswagen Atlas car, priced at $43,968
2024 Volkswagen Atlas
new
Silver Bird Metallic exterior
Automatic
All-wheel Drive
$43,968
View Details
new 2024 Volkswagen Atlas car, priced at $47,731
2024 Volkswagen Atlas
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
$47,731
View Details
new 2024 Volkswagen Jetta car, priced at $24,016
2024 Volkswagen Jetta
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
$24,016
View Details
used 2022 Land Rover Discovery Sport car, priced at $33,991
2022 Land Rover Discovery Sport
used
Byron Blue exterior
Automatic
Four-wheel Drive
$33,991
View Details
new 2024 Volkswagen Atlas car, priced at $45,121
2024 Volkswagen Atlas
new
Pure White exterior
Automatic
All-wheel Drive
$45,121
View Details
new 2024 Volkswagen Taos car, priced at $32,516
2024 Volkswagen Taos
new
Cornflower Blue Metallic / Black Roof exterior
Unknown
All-wheel Drive
$32,516
View Details
View All Inventory