Dealership Experience
13 yrs, 5 mos
Industry Experience
37 yrs, 9 mos
18 Reviews
Write a Review18 Reviews of Frank Ghusson
October 04, 2018
Quick service They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. More
October 02, 2018
Honesty and Integrity only from Freehold BMW Service Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was in Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was incorrect. They put the wrong Size rim on my sons car and did not check their work . WOW it caused a bunch of issues avoidable. Justine and her crew informed me of the issue and I now had to bring the car back to the original fixing dealer to make the repairs correct now. This is why I only trust Freehold BMW with all my repairs they are the best and most honesty group of people I ever dealt with. I used the other dealer because it was the closest after hitting a pothole on rt 18. Never again!!! More
Other Employees Tagged: Justine Ammiano
June 23, 2018
Excellent service and communications Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in gr Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in great condition More
March 12, 2018
Most comfortable car buying experience! Truly an exceptional experience! Both mine and my mothers leases were up and we both walked out with amazing deals. I don't have enough excellent thin Truly an exceptional experience! Both mine and my mothers leases were up and we both walked out with amazing deals. I don't have enough excellent things to say about BMW of Freehold and the unparralled service I receive time after time here. Every single person who helped us were professional, patient and knowledgeable. John, the used car manager, John the sales manager and John Galante our salesperson make a great team! They worked together to find my mother and I deals that met our every need. Our salesperon John really went out of his way to make sure everything was perfect for us. I ended up buying out my lease. The service department inspected my car and recommend work that needed to be done. The service department is always upfront and honest with me. I can honestly say I wouldn't trust anyone else servicing my car. They are top notch! Once our deals were finalized, we worked with both Nowell and Robert in finance. They were both extremely knowledgeable and helpful during the financing process. We will definitely be reccomending BMW of Freehold to all of our friends, family and neighbors! More
Other Employees Tagged: John Krokovic , John Galante, Nowell Herman, Robert Sullivan
March 09, 2018
excellent They greet us with smile and positive feeling and very friendly they very knowledgeable also all BMW team of freehold courteous I have recommend at 12 They greet us with smile and positive feeling and very friendly they very knowledgeable also all BMW team of freehold courteous I have recommend at 12 of my good friends because of excellent service keep it up More
Other Employees Tagged: Allen Gin
December 13, 2017
best of the best the best service department that anyone can find.. the loaner car was perfect. the expertise of service is second to none. after service ta car came o the best service department that anyone can find.. the loaner car was perfect. the expertise of service is second to none. after service ta car came out clean as a wisle More
Other Employees Tagged: Laude Arnaldi
August 28, 2017
Great customer satisfaction Everyone here treats you like family, we have already leased and purchased another vehicle, their service department is excellent and I would definite Everyone here treats you like family, we have already leased and purchased another vehicle, their service department is excellent and I would definitely recommend to anyone looking to purchase or lease. More
Other Employees Tagged: Dan Clarro
July 17, 2014
Impeccable service!! I took my 530 in for service today, and wow, am I amazed at the experience I had. Professionalism at its finest! I was greeted at the service garage, I took my 530 in for service today, and wow, am I amazed at the experience I had. Professionalism at its finest! I was greeted at the service garage, directed step by step on where to go next, and helped by an amazing advisor, Allen Gin. He is full of knowledge, and kept me up to date with the status of my vehicle. I've been to other dealerships in Central Jersey, but none like this one...You can feel the friendliness, professionalism, and eagerness to help from everyone there. I was given a loaner vehicle, and was contacted by Allen as soon as my vehicle was finished being serviced. After being so impressed, I will only go to BMW of Freehold from here on out, and I have already and will continue to recommend it to others. Thank you again Frank Ghusson and your awesome Service team! More
Other Employees Tagged: Allen Gin