Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 13

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

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191 Reviews

Dealership Experience

12 yrs

Industry Experience

12 yrs

not yet
rated

191 Reviews

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191 Reviews of Frank Guerra

February 25, 2020

Dealership Rating
Employee Rating

Noel in Sales, Frank in Service, Fransisco in Financing, Mike in Management, and everyone at D'arcy are GREAT! This is the 3rd Hyundai I have purchased there. As long as Hyundai keeps making a great vehicl More

by SUSANMOORE0220
Recommend Dealer
Yes

Other Employees Tagged: Mike Campobasso, Francisco Medina, Noel Medina

February 25, 2020

Dealership Rating
Employee Rating

Excellent place to do business. Very knowledgeable staff, professional and friendly. Huge inventory of vehicles to choose from and purchase was very positive and quick. More

by Woody18
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, Jayson Mirabella, Hannah Kirchner , Marisa Campobasso, Mike Campobasso, Francisco Medina, Anastacio Salazar "JUNIOR", Zach Segreti

February 21, 2020

Dealership Rating
Employee Rating

maintenance - engine light and oil light going on. Fast dependable service. Car runs like a charm took it in late afternoon on a Friday and it was completely done early Saturday morning. looked even c More

by kostal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2020

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of working with you. We are always happy to help in making sure your vehicle is up to speed and running as it should. We do a multi-point inspection and free carwash as well as vacuum the inside of your vehicle so it can look sharp for you. Thank you for using our service. We appreciate you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 11, 2020

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Employee Rating

Dominic took care of me on this service visit. I was taken care of right away as I pulled into the garage he assessed my vehicle and asked me what I needed to have done. I needed an oil change and front More

by jbolin
Recommend Dealer
Yes
Feb 13, 2020

D'Arcy Hyundai responded

Thank your business. We appreciate you taking the time to share your D'Arcy story with our online community. Dominick is newer to our crew but adhered quickly to the D'Arcy Way. He is always doing such a great job in taking care of our customers and taking care of their vehicles as if they were his own. We do our best to ensure we work quickly and efficiently so you can continue with your day as we understand your time is important. Thank you for trusting us with your vehicle needs. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

February 04, 2020

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Employee Rating

You all made it a good experience. Thank you and I will surely refer my friends and family members. Good luck in all your sales! More

by JMORALES1205
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba , Mike Campobasso, Francisco Medina, Lesly Sigala

Feb 13, 2020

D'Arcy Hyundai responded

Congratulations on your new vehicle! We are glad everything went as well as expected. We appreciate your business and any future referrals as those are always appreciated. Thank you for allowing us the pleasure of working with you! Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

February 02, 2020

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Employee Rating

Fantastic This visit was for a recall, and once again my service was fast, friendly, and professional. D'Arcy is the ONLY dealership I allow to service my Sonat More

by juliet621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesich

Feb 03, 2020

D'Arcy Hyundai responded

Thank you for taking the time to share your feedback and using our service department. We are glad we were able to assist you, quickly and efficiently as possibly. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

February 01, 2020

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Employee Rating

Great Service Great service AS USUAL!!! Great service, short wait time, GREAT PRICES!!! easy making appointments, very flexible appointment times. Prices are very c More

by FIBLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2020

D'Arcy Hyundai responded

Thank you for using our service department! We can't thank you enough for your business and kind words. We are glad everything went as well as expected while you were here. We try to be as affordable as we can be to ensure we can provide the best service possible. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

January 29, 2020

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Employee Rating

Great dealership. Everyone at D'Arcy is very friendly and helpful. They replaced the part in record time. They also gave me a ride to the gym and my car was ready by th More

by helnback50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2020

D'Arcy Hyundai responded

Thank you for using our service department and for sharing your D'Arcy Hyundai experience. We are glad we were able to meet if not exceed your expectations on timing. We understand your vehicle is important to you and would like to get back on the road asap. We do what we can to ensure this is possible and are happy you were able to enjoy and finish your workout as we took care of your vehicle. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you! Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 09, 2020

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Employee Rating

Trusted Dealership I have brought my cars to D'Arcy for years because I trust them. This was reinforced when my daughter moved out of state for a year of school. She had More

by Rich14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner

Jan 09, 2020

D'Arcy Hyundai responded

Rich, Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate your words and our online community does as well, as your feedback is important to us. You are part of our family and we take care of our own. We like to ensure your visit is always pleasant, easy, quick and efficient. We try to explain everything thoroughly to ensure you understand what is being recommended, at any given time you may always decline. We just do our part to ensure your vehicle continues to run well to last you a lifetime. We appreciate your trust and know that whether you are with your daughters or not, we will treat them with the same respect, transparency and helpfulness as we treat you. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

December 12, 2019

Dealership Rating
Employee Rating

Service visit Friendly personnel, prompt service, competitive price. Have taken car here for over 15 years. Always willing to accommodate customers' agenda and car More

by lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

D'Arcy Hyundai responded

Thank you so using our service department. We can't thank you enough for your visit and business. We are always happy to help and ensure that you are taken care no matter what. Being flexible to our customers needs is important to us and you are what makes us #1. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

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