Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 14

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

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190 Reviews of Frank Guerra

December 07, 2019

Dealership Rating
Employee Rating

Had oil change and my brakes checked . Individiual got back to me about the brakes and had them repaired. Also got me a ride to my house and didn"t have to wait very long. More

by fp604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2019

D'Arcy Hyundai responded

We are happy to have helped in ensuring your vehicle was good to go; specially in this winter. Thank you for feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

December 06, 2019

Dealership Rating

Had my headlight replaced. They did replace the head light which was still under warranty. The wait time was fairly quick and the waiting room is comfortable. Everyone was frien More

by seichensehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2019

D'Arcy Hyundai responded

Thank you so much for sharing your D'Arcy Hyundai experience with our online community. We are happy to assist you anytime, whether it'd be for sales or service. If there anything more that we can do for you, do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 03, 2019

Dealership Rating
Employee Rating

Awesome Service, Staff and Management!!! I would Highly recommend D'Arcy Hyundai!! I have bought 7 cars from Darcy and have NEVER been let down. Jimmy and the rest of the Sales team were O More

by srmarcus58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba, John Wagner, John Mesich, Jayson Mirabella , Mike Campobasso, Zach Segreti

Dec 04, 2019

D'Arcy Hyundai responded

Thank you so much for taking the time to allow us to earn your business again. We truly appreciate your business and loyalty. We are glad everything went as well as expected if not than expected while you were here working with Jimmy and the rest of our sales team! If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

November 21, 2019

Dealership Rating
Employee Rating

From sales to service they are the best in Illinois! Lauren Gall as a sales rep and Scott Fitzgibbon as sales manager did fantastic to make the deal the best. I cannot say more about how good the serv More

by dhoop10
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Mike Campobasso, Scott Fitzgibbon, Francisco Medina

Nov 21, 2019

D'Arcy Hyundai responded

Thank you so much for such positive feedback. We can't thank you enough for allowing us the pleasure of earning your business. We are glad everything went as well as expected while you were here. Congratulations on your new vehicle. We are glad you enjoyed your visit with our staff! Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

November 10, 2019

Dealership Rating
Employee Rating

Oil Change Quick service and friendly staff. I have been coming here for a few years now, and there is always an appointment available. thank you much. More

by junebug1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2019

D'Arcy Hyundai responded

Thank you so much for being a loyal customer to us! We are glad you continue to have a great experience every time you visit. If there is anything more that we can do for you, please let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

November 02, 2019

Dealership Rating
Employee Rating

Excellent Dealership Great service and great people . Top notch in every respect. I'm treated like royalty when I enter the dealership. Always a p pleasure to do business More

by betsy202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Budzinski, John Mesich , Mike Campobasso

Nov 05, 2019

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us and share your D'Arcy Difference with our online community. We are glad you feel right at home with our Sales and Service team, you are a part of our D'Arcy Hyundai family and we will always make sure to take care of you. Please do not hesitate to reach out to us if you may need anything else. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 28, 2019

Dealership Rating
Employee Rating

Great job and quick I was in and out in 40 minutes for oil change and 5000 service. Staff is friendly and do a great job. Waiting room is nice More

by shep777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2019

D'Arcy Hyundai responded

Thank you for using our service department and for sharing your D'Arcy Hyundai visit with our online community. Your feedback is important to us and we are happy to hear everything went as well as expected while you were here. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 17, 2019

Dealership Rating
Employee Rating

Tail light out - Oil Change - Overall Maintenance Check Have nothing but the utmost respect for the D'Arcy Hyundai Dealership Service Staff. Appointments are easy to make, they always take care of my vehi More

by Eganbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 16, 2019

Dealership Rating
Employee Rating

Good friendly honest people to deal with. I am a former automotive tech and I can tell you, these people here at D'Arcy Hyundai on Jefferson are a pleasure to deal with. I haven't met anyone h More

by D Leja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2019

Dealership Rating
Employee Rating

FRIENDLY, EXCELLENT No matter what the problem or the question you get serviced. wonderful set of people I have dealt with. Terry D'Arcy should value all employees. More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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