Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 6

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

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190 Reviews of Frank Guerra

February 08, 2022

Dealership Rating
Employee Rating

Great service, dropped off my car and picked it up in less then 2 hours More

by Kim K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 05, 2022

Dealership Rating
Employee Rating

Service area was quick and efficient! Check in was easy and I waited the exact amount if time that was estimated More

by Andrea K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 28, 2022

Dealership Rating
Employee Rating

Has always John Wagner goes over above for his customer treat you just has if you're his family, can't say enough about this dealership there's not enough words to say how great they are. More

by msdelores13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner

January 08, 2022

Dealership Rating
Employee Rating

I received great customer service from Frank as I had to drop my car and return later in the day to pick up. I arrived to find my car washed and vacuumed as well! Pleasant surprise! Thank you D’Arcy! More

by Jenna Koenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 07, 2022

Dealership Rating
Employee Rating

I was greeted right away and my car was diagnosed in about 30 minutes. A complete repair plan and accurate estimate was given at that time. The repairs were completed in 2 hours as estimated and I was More

by ljk0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner

December 08, 2021

Dealership Rating
Employee Rating

Best dealership in all aspects, Sales, Service. I will not buy a Hyundai or have my cars serviced anywhere else. Top notch employees in every department. More

by BRUCEGH1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba, Leroy Parks, John Wagner, John Mesich, Jayson Mirabella , Mike Campobasso, Francisco Medina

November 28, 2021

Dealership Rating
Employee Rating

From the first time I entered this dealership in December 2010, everyone I came in contact with was pleasant and knowledgeable. I especially commend the Service Department at this dealership. John Wagner h More

by Paulette Reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich

November 25, 2021

Dealership Rating
Employee Rating

Service was done in a timely manner. Everyone was helpful. Everything met our needs. Great job. More

by Ndfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into the Dealership and allowing us the privilege of servicing your vehicle needs. We appreciate your time, feedback and business. Thank you for your visit, we hope to work with you again in the future. Isa Romero - D'Arcy Hyundai Public Relation Manager (815) 725.5200

November 21, 2021

Dealership Rating
Employee Rating

It was easy to schedule and quick service for routine maintenance. Will definitely return for next maintenance visit. More

by susie graff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante, Carl Chanda

Nov 22, 2021

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience with our online community. Thank you for using our service department and allowing us the pleasure of serving you. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

November 07, 2021

Dealership Rating
Employee Rating

called about a problem with back up camera. got in the same day and the problem fixed Great work More

by bil-eileenmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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