Frank Guerra | Page 15

A Trusted Source for one family from Angel Fire… I, personally, dreaded the idea of having to go through a car buying experience…I just hated the thought of haggling over the price and all the negoti I, personally, dreaded the idea of having to go through a car buying experience…I just hated the thought of haggling over the price and all the negotiating that is associated with car buying. I was just looking for a trusted source that would give us a fair price for the trade-in as well as a fair price for the “new” car. I have been bringing my Toyota to this dealership for the last 9 years for service. Frank, and the whole crew at the service department, has taken great care of me and my vehicle. It is nice to see familiar faces and Frank always made time to see if all is good in my world…it says a lot about a business when you have employees that stay for years and they recognize the guests. I feel it is the employees that make a business successful…happy employees make happy guests. Because of the 9 years of trusted service with Frank and the service department, I decided to read the reviews on the sales staff when we needed to add a car to our family. Brent’s reviews stood out and especially liked the fact that he has been with the dealership for 7 years. Brent is exactly as all the reviews say…he was so patient, he knew the inventory, listened to all the people in our “buying party” and gave us all the time we needed to feel confident in our purchase. We will continue to use Toyota of Santa Fe and Brent in the future! Thanks for taking great care of us! More

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Super busy day, still great service Like a lot of other people, I took advantage of an extra day off July 3rd to bring my RAV4 in for service. It was very, very busy, with most people wa Like a lot of other people, I took advantage of an extra day off July 3rd to bring my RAV4 in for service. It was very, very busy, with most people waiting rather than dropping off. Frank never lost his cool, never lost track of a customer or what that particular individual needed. Any decent dealership can provide good service on a normal day. On a crazy-busy day when you get slammed from all sides at once, it's a lot harder. Three cheers for Frank Guerra and his team. More

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New Tundra My overall experience at Beaver Toyota was excellent. My salesman Brent was great and helped me buy exactly what I wanted. He also helped me get the b My overall experience at Beaver Toyota was excellent. My salesman Brent was great and helped me buy exactly what I wanted. He also helped me get the best price possible as well as the best value for my trade in. He was honest & didn't try selling me anything I didn't want. Everyone I've dealt with at beaver Toyota has been super friendly, helpful & professional. More

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They "Wow" Ya" Recently I found that I was dissatisfied with a car purchased at Beaver Toyota. We have been loyal and trusting customers for over ten years, having Recently I found that I was dissatisfied with a car purchased at Beaver Toyota. We have been loyal and trusting customers for over ten years, having owned, over time, 5 Toyotas. When we decided to buy another, Beaver Toyota was the only dealership in which we had 100% confidence. Their response to my dissatisfaction was immediate, calming, and fair. They stood behind their satisfaction warranty. Like the years of professional and extraordinary service we have experienced, management went above and beyond to accommodate us. I will continue to support and recommend the Beaver Toyota team/family to all who inquire. We remain loyal customers. More

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Great service, made it enjoyable to go and have vehicle serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota More

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Frank Guerra is always very friendly, efficient and Frank Guerra is always very friendly, efficient and accommodating. I trust him to fix any problem my car may have and have always been very satisfie Frank Guerra is always very friendly, efficient and accommodating. I trust him to fix any problem my car may have and have always been very satisfied. More

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Great experience every time we go! Linda Beaver, you have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with a staff that cares and treats you like a friend and family. Beaver Toyota has a loyal customer base because of their entire staff. Beaver Toyota cares about customer service, before – reminding me when a service is due, and after with a follow up – a call asking me if I was completely satisfied with the work done. Beaver always stands behind their service. Between my family and I, we have a total of 6 Toyota vehicles, and we only let Beaver Toyota service them. I can’t with to go back! - George and Connie Romero More

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Frank is customer service all the way. He hits the important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. T important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. This is what anyone expects from any company. Dennis More

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Frank Guerra is my favorite service advisor at Beaver Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Fra Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Frank to any of my friends. More

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Frank is always very helpful and knowledable. We love to deal with him. He always seems to go that extra mile everytime. Thank you... Alway a pleasure everytime deal with him. He always seems to go that extra mile everytime. Thank you... Alway a pleasure everytime More

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