Frank Kern | Page 16

Had an appointment and had to wait 45 minutes before my truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. More

by Christopher.wells Verified Customer Verified Customer

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Always seems to be plenty of people to help you out when you stop by with a question or a problem you stop by with a question or a problem More

by DANNANB2 Verified Customer Verified Customer

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Was able to get an appointment quickly. Car was ready when promised. Staff were friendly. Car was ready when promised. Staff were friendly. More

by sarahszczebak Verified Customer Verified Customer

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Didn’t have to wait long for service and staff always friendly and accommodating. Have bought last 4 cars from Scranton and service has always been 5 stars! friendly and accommodating. Have bought last 4 cars from Scranton and service has always been 5 stars! More

by SYLONS507 Verified Customer Verified Customer

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Very nice and helpful Dan in sales was extremely helpful and nice even after the sale and nice even after the sale More

by cfurnari Verified Customer Verified Customer

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Very professional, and I'm happy with the service, also love that they wash your car love that they wash your car More

by mbdinof Verified Customer Verified Customer

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I was very pleased with the service. Frank explained what the problem was and how to prevent it going forward. Everyone there was courteous and friendly. Frank explained what the problem was and how to prevent it going forward. Everyone there was courteous and friendly. More

by dfarq123 Verified Customer Verified Customer

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Frank was so incredibly helpful. I was in a very difficult situation right before I was leaving for a very important trip. My windshield wipers had stopped working and come to find o I was in a very difficult situation right before I was leaving for a very important trip. My windshield wipers had stopped working and come to find out the issue was part of a recall. I was so upset that I might have to cancel or change my plans because of this issue. I had called other places and said they couldn't get me in for another month! Frank was very understanding and said he would do the best that he could. He managed to have my car seen and fixed in less than a day. If it weren't for him and the mechanics there I don't know what I would've done. I'm so incredibly grateful for his kindness and understanding. More

by GROUNDTECHLLC Verified Customer Verified Customer

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The service department has done a great job of meeting my needs. I have been treated fairly and in a timely manner. needs. I have been treated fairly and in a timely manner. More

by DARREN.OLDFORD Verified Customer Verified Customer

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Never been happier with this team. Always straightforward and never any pressure on my decisions. Very good at getting me out in a timely manner. Which I appreciate a lot! I could keep Always straightforward and never any pressure on my decisions. Very good at getting me out in a timely manner. Which I appreciate a lot! I could keep going but I'll keep it somewhat short. So, thank you all.. from the receptionist when I call for an appointment to checking in with Frank and the mechanics that work on my truck. My business will be with Scranton Motors and the staff. Thank you! More

by dac930 Verified Customer Verified Customer

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