Frank Marsala | Page 3

Awful experiences and they wasted my time and just want money and I never received my money back! money and I never received my money back! More

by Dominus Verified Customer Verified Customer

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Amazing lease experience! Fred Carey is the best salesman! He cares about his customers and is loyal to them. I know cause he has been giving me best lease prices for past 10 Fred Carey is the best salesman! He cares about his customers and is loyal to them. I know cause he has been giving me best lease prices for past 10 years! Won’t shop anywhere else! More

by BeachMemi Verified Customer Verified Customer

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I was impressed from the initial interaction with my salesman and it was nothing but a poor experience afterwards. I was told by my salesman specials weren’t being offered and when I questioned it I was salesman and it was nothing but a poor experience afterwards. I was told by my salesman specials weren’t being offered and when I questioned it I was than offered the special pricing. The Sales Manager had to adjust the price and the whole time gave me nothing but attitude because I questioned why I wasn’t offered this originally. Than I was told before I purchased the car the small scratch on my brand new 2024 Lexus would be fixed and repaired. Well it’s been 3 weeks and I still haven’t heard from anyone to schedule this repair. Buyers beware and look elsewhere for your Lexus. More

by JBLAIS41 Verified Customer Verified Customer

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Excellent very though super efficient all details gone over leased 2cars. Very pleasant experience would do again over leased 2cars. Very pleasant experience would do again More

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Erik was amazing in going over the features of the car with me. Also great in communicating about the car. I would give him more than 5 stars with me. Also great in communicating about the car. I would give him more than 5 stars More

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It’s been 5 months since I bought a new Lexus and I can’t get a 2nd key. After trying numerous times no one from Lexus will return my phone call. It is very frustrating! I can not recommend ever buying anoth get a 2nd key. After trying numerous times no one from Lexus will return my phone call. It is very frustrating! I can not recommend ever buying another car from Lexus of Pembroke Pines!!! I am very unhappy with their service and no response whatsoever!!! More

by SSROBINETTE Verified Customer Verified Customer

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I have had the privilege to have worked with Richard on a number of car leases and sales. Richard is honest, knowledgeable and he conducts himself in a manner which has given me confidence in his opinions an number of car leases and sales. Richard is honest, knowledgeable and he conducts himself in a manner which has given me confidence in his opinions and I have ALWAYS gotten the best deal ( comparing the same car to another dealer) without ever having to negotiate. Trust Richard! More

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The dealership has a number of professional employees who are great at their customer service responsibilities. are great at their customer service responsibilities. More

by AALSTAR Verified Customer Verified Customer

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As always Thanks Euromar & Frank for another easy transaction. We appreciate the support, fast response time, all the help/assistance & great service provided. You guys always make this simple fo transaction. We appreciate the support, fast response time, all the help/assistance & great service provided. You guys always make this simple for my wife & I & are the reason we keep coming back!! It's not the cars, we can get those at several dealerships closer to home. Excellent service is worth traveling down your way for the purchase. We'll see you again More

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Thank you Patrick for your phenomenal customer service, I love my new RX 350 2023 Premium! Patrick was attentive yet provided enough space for me to ask questions. He was knowledgeable and if he didn’t know love my new RX 350 2023 Premium! Patrick was attentive yet provided enough space for me to ask questions. He was knowledgeable and if he didn’t know the answer to something he’d promptly find the answers. Patrick was one of the main reasons I went through with Lexus at Pembroke Pines. It was a smooth a professional experience from start to finish. I would recommend him to my loved ones with no hesitation. The finance manager Steve was exceptional as well. Thank you for your guidance and quality services. More

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