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Frank Nash

Overview Reviews (467) Inventory (76)

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Frank Nash

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Frank Nash | Page 4

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8

467 Reviews

Overview Reviews (467) Inventory (76)

4.8

467 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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467 Reviews of Frank Nash

August 07, 2023

Dealership Rating

Employee Rating

Excellent service and knowledgeable people who look out for their customers and not be pushy in selecting work to be done. for their customers and not be pushy in selecting work to be done. More

by rlfranklin2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Carnivele, Joseph Cassello, Ken Bickness, Rob Styger, Ed Nilles, Rick Miller, Travois Powers

Helpful 0

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Aug 09, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

July 30, 2023

Dealership Rating

Employee Rating

I had a recall and set the appointment a couple of weeks in advance the first time I came in. Only to be told that the part wa not inhad to reschedule for a later date. I would have thought that the dealer in advance the first time I came in. Only to be told that the part wa not inhad to reschedule for a later date. I would have thought that the dealer would have had the part in advance. Other than that, dealership is great. More

by bill1161

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 31, 2023 -

Oak Lawn Toyota responded

We're sorry to hear about your experience, Bill, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Juan Vazquez, Service Manager

July 27, 2023

Dealership Rating

Employee Rating

Everyone I dealt with was very nice and helpful. I got a call as soon as my car was ready. Great service. I got a call as soon as my car was ready. Great service. More

by MEOW66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta

Helpful 0

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Jul 28, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 26, 2023

Dealership Rating

Employee Rating

Always helpful and takes great care of my 2010 Sienna. Still runs great! Thank you! Still runs great! Thank you! More

by MARCOTTEG0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 27, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 26, 2023

Dealership Rating

Employee Rating

Hi I have been a customer at this dealership for 30 years. I trust them.They have never fail to give great customer service, isn't a priority with some businesses. I do appreciate you folks at Oaklawn years. I trust them.They have never fail to give great customer service, isn't a priority with some businesses. I do appreciate you folks at Oaklawn Toyota!💋 More

by Mailee

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Steve Barrix, Sal Gaeta , Ms.Gerri, who handles the money. 😊Mr.John McShane!This Mister really knows his business!

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Jul 27, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

July 17, 2023

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Employee Rating

Car was serviced and repairs were done as promised. Service department does a good job getting cars in and out promptly. Service department does a good job getting cars in and out promptly. More

by BOBKATHANSEN81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta

Helpful 0

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Jul 17, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

July 16, 2023

Dealership Rating

Employee Rating

Frank was very friendly and accommodating; kept me updated about progress of service. Service was completed in less time than originally quoted. This was my first time taking a car in for service at O updated about progress of service. Service was completed in less time than originally quoted. This was my first time taking a car in for service at Oak Lawn and it was a very positive experience. More

by michele_430

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Michele! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 13, 2023

Dealership Rating

Employee Rating

I’ve had great service with the 3 vehicles purchased from Oak Lawn Toyota. Enjoyed doing business with the dealership. Oak Lawn Toyota. Enjoyed doing business with the dealership. More

by BOBKATHANSEN81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta , Bob Spee

Helpful 0

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Jul 15, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 13, 2023

Dealership Rating

Employee Rating

I had a flat tire tire and no appointment! They were able to patch the tire and get me on my way. I was prepared for a long wait but I was out in about 2 hours. I have been coming here since 1 They were able to patch the tire and get me on my way. I was prepared for a long wait but I was out in about 2 hours. I have been coming here since 1984. More

by cmsakowski

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 15, 2023 -

Oak Lawn Toyota responded

July 10, 2023

Dealership Rating

Employee Rating

BAD SERVICE,, THEY SCRATCH MY CAR DOOR, THEY CHARGE ME $426 COULDN’T FIX IT, $426 COULDN’T FIX IT, More

by Edgar cabrera

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Jul 14, 2023 -

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

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