Frank Pamimtuan | Page 6
service writer
Highland Park Ford Lincoln
1333 Park Avenue West
Highland Park, IL 60035
93 Reviews
Write a Review93 Reviews of Frank Pamimtuan
September 25, 2025
I recently brought in my 2023 Lincoln Aviator to address a persistent rattle sound issue that should be covered under my extended warranty (up to 150,000 miles). Unfortunately, the dealership did not resolv a persistent rattle sound issue that should be covered under my extended warranty (up to 150,000 miles). Unfortunately, the dealership did not resolve the problem, yet still charged me a $100 deductible. What’s most disappointing is that despite the warranty coverage, I was left with both the same unresolved issue and an unnecessary out-of-pocket expense. More
September 24, 2025
I always had a great experience and mu service advisor Frank is a wonderful person and knowledgeable Frank is a wonderful person and knowledgeable More
Other Employees Tagged: Matt Price, Michael Hedrick
September 20, 2025
Very nice and professional people very polite everything on time place was very neat and clean on time place was very neat and clean More
Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella
September 19, 2025
HP Ford’s Team was proactive with communication! Their team was very helpful, professional, and knowledgeable! Their team was very helpful, professional, and knowledgeable! More
Other Employees Tagged: Chris Fanella, Adam George, Michael Hedrick, Rocky Fanella
September 19, 2025
Always the best service very professional and well trained staff. I always recommend Highland Park Ford Lincoln for their vehicle purchase and service. trained staff. I always recommend Highland Park Ford Lincoln for their vehicle purchase and service. More
Other Employees Tagged: Adam George, Rocky Fanella
September 13, 2025
Stopped by for a quick oil change, super fast, easy and fair pricing. No upselling, just got it done right fair pricing. No upselling, just got it done right More
Other Employees Tagged: Matt Price, Adam George, Michael Hedrick, Rocky Fanella
September 10, 2025
The customer service is lacking, everyone seems to be unhappy to be there and you have to seek out help when you walk in. That being said I did find Frank to be knowledgable and they do know what they ar unhappy to be there and you have to seek out help when you walk in. That being said I did find Frank to be knowledgable and they do know what they are doing in the service center. More
September 07, 2025
Excellent and fast service really happy that Highland park Lincoln always take care of me! park Lincoln always take care of me! More
Other Employees Tagged: Chris Fanella, Rocky Fanella

