Frank Pena
Frank Pena at Eastchester Chrysler Jeep Dodge Ram
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Frank Pena | Page 2

Business Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.4
145 Reviews
4.4

145 Reviews

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145 Reviews of Frank Pena

July 11, 2022

Dealership Rating
Employee Rating

Very good dealership helps me out a lotVery good dealership helps me out a lot More

by alexparker53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Alex, thank you for this feedback! We are so glad to hear that you are confident in the Eastchester Chrysler Jeep Dodge Ram team to get the job done. If there is anything more we can do to improve your 3-star rating, please feel free to give us a call. Thank you, Customer Care Team - (877)-811-9330

June 24, 2022

Dealership Rating
Employee Rating

They did a pretty good job with the air conditioning systemi thank you for taking care of it More

by miguelm.mm6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 27, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your 5 stars! We're glad our team delivered quality service that took care of your air conditioning. We hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

June 21, 2022

Dealership Rating
Employee Rating

One of the most underrated and understanding dealerships there is thanks to Ricky he was the one helping me out More

by mannybillz4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2022

Eastchester Chrysler Jeep Dodge Ram responded

This feedback means so much to us! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your kind words about Ricky. Drive safely until we see you again!

May 18, 2022

Dealership Rating
Employee Rating

Rodolfo aka Ricky always goes above and beyond and is even reachable after hours for any questions or concerns i may have available. I love this dealership whenever i need service it’s always so prompt! More

by JMIRANDA9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maggie Matir, Rob Caballero , Rodolfo Beleno

May 18, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that you have always been so well taken care of by Ricky and our team! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for stopping by to share your experience. We look forward to the next opportunity to work with you!

May 17, 2022

Dealership Rating
Employee Rating

I had a good Experiance with customer service for my inspection that need to be done. More

by ROMANJRCARLOS
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez

May 17, 2022

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you with your inspection. Thank you for stopping by Eastchester Chrysler Jeep Dodge Ram!

April 28, 2022

Dealership Rating
Employee Rating

Horrible service, the attention to customers need is non existent unless you are spending and the moment you signed. The attention goes out the door. More

by linett19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 29, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on making sure we are providing each and every guest with exceptional service, so we apologize for what sounds like a disappointing experience. Our team will certainly address this feedback and use it as a training opportunity. Again, we're very sorry we dropped the ball with your recent visit, and if there are any details you would like to share, we would welcome your phone call. Thank you, Customer Care Team - (877)-811-9330

March 23, 2022

Dealership Rating
Employee Rating

Good people respectable professional Listens to your needs and wants I will definitely be back More

by andrewfacey876
Recommend Dealer
Yes
Mar 23, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review and kind words! We're glad that our team was respectful and professional. We appreciate the kind words.

March 01, 2022

Dealership Rating
Employee Rating

Good service over all, however, a lot time consuming when taking the car for service More

by LORENNY519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez , Kayla Benitez

Mar 04, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you reaching out. It's our goal to deliver timely service and we apologize if you were kept waiting longer than expected. We will use your feedback to improve, and if you would like to share anything else, please get in touch. Thank you, Customer Care Team - (877)-811-9330

February 08, 2022

Dealership Rating
Employee Rating

Sales Rep, and manager was very helpful. They provided valuable information, and helping me select a vehicle More

by CDAIS3960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 09, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review. We are glad that you enjoyed working with our team. Your business is appreciated by the Eastchester Chrysler Jeep Dodge Ram crew.

January 12, 2022

Dealership Rating
Employee Rating

I could be any happier. They did really good job. I’m so happy I end up going to them More

by Dana Reilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 12, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We're happy that you're happy, Dana! Thank you for the fantastic review and for taking your business to Eastchester Chrysler Jeep Dodge Ram! It was truly our pleasure to assist.

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