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Frank Pena
Frank Pena at Eastchester Chrysler Jeep Dodge Ram

Frank Pena | Page 2

Business Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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148 Reviews
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148 Reviews

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148 Reviews of Frank Pena

September 20, 2022

Dealership Rating
Employee Rating

The dealer ship and sales people are fantastic. But one of there employees in service gets a 0 More

by ttogary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Dennis, Anthony Couvertier, Julio Nunez, Tomy Vithayathil , Rob Aristy

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Sep 21, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review. We are glad to hear that you've enjoyed working with our team. But we are sorry that not all of our team members have impressed you. If there is anything else we can do to assist you, please let us know. Thank you, Customer Care Team - (877)-811-9330

August 20, 2022

Dealership Rating
Employee Rating

It wad about 14 and everything is good I will take my jeep there everytime More

by rojasjanet319@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Couvertier, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka, Tomy Vithayathil , Rob Aristy, Kayla Benitez

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Aug 22, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your continued business! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience. See you next time!

August 10, 2022

Dealership Rating
Employee Rating

Very friendly representatives, in and out for my recall and tire rotation in less than an hour. Frank was extremely helpful throughout the process. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 11, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We're over the moon Frank and the rest of the team delivered courteous and efficient assistance that accommodated your service needs! Drive safely, and we hope to work with you again down the road!

July 11, 2022

Dealership Rating
Employee Rating

Very good dealership helps me out a lotVery good dealership helps me out a lot More

by alexparker53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Couvertier, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

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Jul 11, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Alex, thank you for this feedback! We are so glad to hear that you are confident in the Eastchester Chrysler Jeep Dodge Ram team to get the job done. If there is anything more we can do to improve your 3-star rating, please feel free to give us a call. Thank you, Customer Care Team - (877)-811-9330

June 24, 2022

Dealership Rating
Employee Rating

They did a pretty good job with the air conditioning systemi thank you for taking care of it More

by miguelm.mm6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Couvertier, Julio Nunez, Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Rob Caballero , Rob Aristy, Kayla Benitez, Sammy

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Jun 27, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your 5 stars! We're glad our team delivered quality service that took care of your air conditioning. We hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

June 21, 2022

Dealership Rating
Employee Rating

One of the most underrated and understanding dealerships there is thanks to Ricky he was the one helping me out More

by mannybillz4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Couvertier, Julio Nunez, Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Rob Caballero , Rob Aristy, Kayla Benitez, Ricky

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Jun 22, 2022

Eastchester Chrysler Jeep Dodge Ram responded

This feedback means so much to us! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your kind words about Ricky. Drive safely until we see you again!

May 18, 2022

Dealership Rating
Employee Rating

Rodolfo aka Ricky always goes above and beyond and is even reachable after hours for any questions or concerns i may have available. I love this dealership whenever i need service it’s always so prompt! More

by JMIRANDA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maggie Matir, Rob Caballero , Rodolfo Beleno

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May 18, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that you have always been so well taken care of by Ricky and our team! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for stopping by to share your experience. We look forward to the next opportunity to work with you!

May 17, 2022

Dealership Rating
Employee Rating

I had a good Experiance with customer service for my inspection that need to be done. More

by ROMANJRCARLOS
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez

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May 17, 2022

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you with your inspection. Thank you for stopping by Eastchester Chrysler Jeep Dodge Ram!

April 28, 2022

Dealership Rating
Employee Rating

Horrible service, the attention to customers need is non existent unless you are spending and the moment you signed. The attention goes out the door. More

by linett19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Dennis, Frank Perez, Shawn Cameron, Tomy Vithayathil , Rob Aristy

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Apr 29, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on making sure we are providing each and every guest with exceptional service, so we apologize for what sounds like a disappointing experience. Our team will certainly address this feedback and use it as a training opportunity. Again, we're very sorry we dropped the ball with your recent visit, and if there are any details you would like to share, we would welcome your phone call. Thank you, Customer Care Team - (877)-811-9330

March 23, 2022

Dealership Rating
Employee Rating

Good people respectable professional Listens to your needs and wants I will definitely be back More

by andrewfacey876
Recommend Dealer
Yes

Other Employees Tagged: Anthony Couvertier, Julio Nunez, Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Rob Caballero , Rob Aristy, Kayla Benitez

Report | Print
Mar 23, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review and kind words! We're glad that our team was respectful and professional. We appreciate the kind words.

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