Frank Perez | Page 27
General Manager
Eastchester Chrysler Jeep Dodge Ram
4007 Boston Rd
Bronx, NY 10466
Languages Spoken
English
Spanish
302 Reviews
Write a Review302 Reviews of Frank Perez
August 03, 2018
Frank has been very helpful and has explained the process Getting the part installed on my car has taken longer than I anticipated. However, I appreciate Frank calling me back and providing me with a very det Getting the part installed on my car has taken longer than I anticipated. However, I appreciate Frank calling me back and providing me with a very detailing explanation about the process. The car part has been ordered but it is a third party that is responsible for painting it. I feel confident that as soon as the part is in Frank will call me and my car will be like new. More
August 03, 2018
Great Service Great service and friendly staff, went in to fix two recalls and got an oil change all done in 90 min. Also helps they are open on the weekend. Great service and friendly staff, went in to fix two recalls and got an oil change all done in 90 min. Also helps they are open on the weekend. More
August 02, 2018
Great Attentive, respectful, knowledgeable, and great customer service skills. Couldn’t ask for a better service representative that was there to help me wi Attentive, respectful, knowledgeable, and great customer service skills. Couldn’t ask for a better service representative that was there to help me with my vehicle. Thumbs up to Frank. More
August 01, 2018
It was fair Ricky was very forthcoming with my situation. His customer service really improved the customer experience. Mr. Day was very nice upon my arrival, a Ricky was very forthcoming with my situation. His customer service really improved the customer experience. Mr. Day was very nice upon my arrival, and set the expectation of the wait for service. More
Other Employees Tagged: Ricky in the service dept
July 30, 2018
Amazing Service Been going here since I bought my Jeep Wrangler and they have never failed me. I always recieve feedback on taking care of the car and they always rem Been going here since I bought my Jeep Wrangler and they have never failed me. I always recieve feedback on taking care of the car and they always remember their customers. Thank you guys! More
Other Employees Tagged: Jimmy Somma, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry
July 28, 2018
Oil change and recall and software updates Great customer service when I had to do work on my truck. I was in and out, very efficient. I would recommend them to anyone. Keep up the good wor Great customer service when I had to do work on my truck. I was in and out, very efficient. I would recommend them to anyone. Keep up the good work and service. More
July 27, 2018
Service snafu I recently bought a Nissan Altima (2015) from your dealership. I had to take it back because after heavy rain fell one weekend I saw some leakage com I recently bought a Nissan Altima (2015) from your dealership. I had to take it back because after heavy rain fell one weekend I saw some leakage coming from the "passenger pillar". Took it back to have the problem taken care of. Yasmin (form service dept,.)worked with me to have the problem resolved. I had to make serveral trips. Eventally it got fixed, so far I haven't seen any leaking, but i'll contine to monitor. More
Other Employees Tagged: Julio Nunez , Yasmin Henry, Ariana Solis
July 24, 2018
Very helpful good service Very good service helpful very knowledgeable. Quick kind service One hour Too ninety min wait. Near by waiting calls you once your car is ready Very good service helpful very knowledgeable. Quick kind service One hour Too ninety min wait. Near by waiting calls you once your car is ready More
July 24, 2018
I am very satisfied with my deal free oil change and tire ro They have several deals to choose from I'm sure u will find one that will fit ur budget and the show room is nice and clean They have several deals to choose from I'm sure u will find one that will fit ur budget and the show room is nice and clean More
July 23, 2018
Great customer w I was treated as a great customer I was also reminded of the recall for my car everything was done on time thank you so much for your service I was treated as a great customer I was also reminded of the recall for my car everything was done on time thank you so much for your service More

