Frank Perez | Page 28
General Manager
Eastchester Chrysler Jeep Dodge Ram
4007 Boston Rd
Bronx, NY 10466
Languages Spoken
English
Spanish
302 Reviews
Write a Review302 Reviews of Frank Perez
July 20, 2018
Most helpful and thorough service center. The gentleman that checks you in to have service done on your vehicle is great, is customer service skills are impeccable. The staff that does the pap The gentleman that checks you in to have service done on your vehicle is great, is customer service skills are impeccable. The staff that does the paperwork to get service started on your vehicle are wonderful as well. The guys that work on your vehicle know what they’re doing. My vehicle will feel out of sink when I pull in but when I leave I am confident in the feel of my vehicle and the service that was done. The mechanics are really really good at what they do. Overall I am always confident that my vehicle is at its best performance when the wonderful guys there have finished service on it. Thank you! More
Other Employees Tagged: Kayla Benitez, Yasmin Henry, The gentleman that checks you in for service as well.
July 14, 2018
Fast and Very Professional Service everything was explained clearly and the wait wasn't to long considering the high amount of car there for service. everything was explained clearly and the wait wasn't to long considering the high amount of car there for service. More
Other Employees Tagged: Randy Figueroa , Yasmin Henry
July 13, 2018
Excellent service This service center was courteous and very quick with getting my car ready as soon as possible. I was very pleased with the work done. This service center was courteous and very quick with getting my car ready as soon as possible. I was very pleased with the work done. More
July 10, 2018
Details Glad to c that chgs were good for customers Ricky's attitude and attention to details was the difference in the place. Thanks. So much. Glad to c that chgs were good for customers Ricky's attitude and attention to details was the difference in the place. Thanks. So much. More
Other Employees Tagged: Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry
July 06, 2018
Unprofessional, uncaring, lazy customer service I scheduled my oil change and when I got there they tell me they can’t do the oil change today they’re to busy. Absolutely no consideration for my tim I scheduled my oil change and when I got there they tell me they can’t do the oil change today they’re to busy. Absolutely no consideration for my time, I reschedule for the next day and AFTER the oil change they charge me $100.00 when my dealer told me I had a package with my lease and all oil changes are free only replacement parts and the sorts I would have to pay out of pocket. I’ve leased Acura’s and BMW’s in the past and NEVER paid $100.00 for a oil change. The service representative was indifferent to anything I had to say and walked away. The last thing a manager said to me is she didn’t have time to speak to me, that I should go elsewhere for a oil change. NEVER GOING BACK disgusting service. More
Other Employees Tagged: Maggie Matir
July 05, 2018
Satisfied I am really overwhelmed by the courtesy and attitudes of these staff, they made it a lot easier for me. Keep up d good wrk. 😘 I am really overwhelmed by the courtesy and attitudes of these staff, they made it a lot easier for me. Keep up d good wrk. 😘 More
Other Employees Tagged: Yasmin Henry, Isreal Ocasio, One other finance staff that helped my husband and I.
July 01, 2018
Inspection Excellent experience.Staff was pleasant, helpful n professional. Had taken my car to a different dealer and serviced by very unprofessional person who Excellent experience.Staff was pleasant, helpful n professional. Had taken my car to a different dealer and serviced by very unprofessional person who I did not trust. Decided to go to this dealer instead n was serviced well. More
Other Employees Tagged: Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Dawn D., Yasmin Henry, People who fixed my car did excellent work, but don’t know their names
June 28, 2018
Execellant dealer Every time i come to this dealer my vehicle is handled with care and the service department makes me feel so welcome! The entire staff is so friendly Every time i come to this dealer my vehicle is handled with care and the service department makes me feel so welcome! The entire staff is so friendly and really cares about making your experience as fast and painless as possible! Best dealer in the East! More
Other Employees Tagged: Bob Erickson, Brian Dennis, Jimmy Somma, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry
June 28, 2018
Great service Very professional, this is first time servicing my car there and I would go again and again. It is even worth making a min trip to go to these guys. Very professional, this is first time servicing my car there and I would go again and again. It is even worth making a min trip to go to these guys. More
Other Employees Tagged: Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry
June 26, 2018
Good services very good service and they serve very well. and of course I would recommend this place for car service. And the service very good. I'm satisfied . Tha very good service and they serve very well. and of course I would recommend this place for car service. And the service very good. I'm satisfied . Thank you More

