Frank Perez | Page 29
General Manager
Eastchester Chrysler Jeep Dodge Ram
4007 Boston Rd
Bronx, NY 10466
Languages Spoken
English
Spanish
302 Reviews
Write a Review302 Reviews of Frank Perez
June 22, 2018
Service visit Great experience from greeting in the parking lot to check in/out.. Didn't have a long wait, the gentleman that assisted me was very thorough and kept Great experience from greeting in the parking lot to check in/out.. Didn't have a long wait, the gentleman that assisted me was very thorough and kept me updated with the status of my car from start to finish. More
June 22, 2018
Recall and oil change Frank in the service department did an excellent Job . Took care of me and made sure I was good. Very respectful got me in and out! Frank in the service department did an excellent Job . Took care of me and made sure I was good. Very respectful got me in and out! More
June 20, 2018
Excellent service The atmosphere was friendly and welcoming. My husband and I were impressed with the fast and accurate service provided, we were able to go and enjoy The atmosphere was friendly and welcoming. My husband and I were impressed with the fast and accurate service provided, we were able to go and enjoy the rest of our day. More
June 20, 2018
Service Great customer care and service, well spoken and knowledgeable. Frank Made things easy and the process was fast. My car came out running like new Great customer care and service, well spoken and knowledgeable. Frank Made things easy and the process was fast. My car came out running like new More
June 19, 2018
I was not taken care of properly whatsoever. No information about my car but a text that the location was closed and I will have my car 3 days later. Not handled properly. No information about my car but a text that the location was closed and I will have my car 3 days later. Not handled properly. More
Other Employees Tagged: Yasmin Henry
June 19, 2018
Great experience The gentleman i dealt with was very helpful and answered all my questions. Service was in and out within 45 minutes. No complaints here at all The gentleman i dealt with was very helpful and answered all my questions. Service was in and out within 45 minutes. No complaints here at all More
June 19, 2018
Great Everybody was great and professional. And the service was out standing. The wait time was not too long The wait time was not too long. Everybody was great and professional. And the service was out standing. The wait time was not too long The wait time was not too long. More
Other Employees Tagged: Randy Figueroa, Ernest Smith , Will Rivera
June 19, 2018
Quick and easy I had check engine light come on my dashboard in my truck. Brought it right in. All it was was that the gas attendant didn’t tighten my gas cap tight I had check engine light come on my dashboard in my truck. Brought it right in. All it was was that the gas attendant didn’t tighten my gas cap tight enough. They solved the problem quick and didn’t try to tell me it was 8 other different things just to make money. I appreciated their honesty More
Other Employees Tagged: Jimmy Somma, Kevin Marciano, Maggie Matir , Kayla Benitez
June 16, 2018
service Great, kind and informative service. Everyone is nice and they create a good atmosphere. The waiting time was average and they did a great inspection Great, kind and informative service. Everyone is nice and they create a good atmosphere. The waiting time was average and they did a great inspection with a detailed report. More
June 07, 2018
POOR EXCUSS FOR A DEALER PURCHASED A JEEP FROM THIS DEALER, TOLD ME THE PRICE WAS FOR A CERTIFIED JEEP. ONCE THE PAPER WORK CAME OUT THEY WANTED ME TO PAY MORE FOR THE CERTIFI PURCHASED A JEEP FROM THIS DEALER, TOLD ME THE PRICE WAS FOR A CERTIFIED JEEP. ONCE THE PAPER WORK CAME OUT THEY WANTED ME TO PAY MORE FOR THE CERTIFICATION. ALSO WHEN I CAME TO PICK UP THE JEEP IT WAS DIRTY AND WATER WAS LEAKING FROM THE RADIATOR. I HAD TO RETURN A DAY LATER AND THEY NEEDED TO INSTALL A NEW RADIATOR. THEY NEVER LOOKED OVER THE JEEP AND MAKE SURE EVERYTHING WAS GOOD AND PASS CERIFICATION. CALLED TO TALK ABOUT THIS AND THEY NEVER WANTED TO TALK TO ME OR NEVER CALLED ME BACK TO DISCUSS MY PROBLEMS. BEEN OVER A WEEK NOW AND I HAVE NOT HEARD FROM ANYONE FROM THE DEALER. More
Other Employees Tagged: DENISE
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