Frank Perez

Great shop and staff. Especially Jesse and Josh. Honest and knowledgeable shop - one of the best. Especially Jesse and Josh. Honest and knowledgeable shop - one of the best. More

by ONEMEDMAN Verified Customer Verified Customer

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Currently under construction. So most issues will probably be addressed once completed. I would say when a customer brings in a car fir service, the service advisor or tech should So most issues will probably be addressed once completed. I would say when a customer brings in a car fir service, the service advisor or tech should check for recalls while performing the service. More

by sjkheav Verified Customer Verified Customer

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Amazing people absolutely love how willing they are to help out as much as possible. help out as much as possible. More

by Sierra Trent Verified Customer Verified Customer

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Honda Riverdale always helps me with my vehicle repairs. If have questions or need assistance they are always there to help. The service at Honda is excellent especially Alex, he's always so happy and easy If have questions or need assistance they are always there to help. The service at Honda is excellent especially Alex, he's always so happy and easy to talk to. Thank you for being cool in my book Honda team. More

by Cassandra Smith Verified Customer Verified Customer

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They keep you informed, and up to date on everything going on with your vehicle. going on with your vehicle. More

by jinxflgator Verified Customer Verified Customer

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I’ve been coming here for years. I have always received excellent service. Thank you. I have always received excellent service. Thank you. More

by mona_C76 Verified Customer Verified Customer

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I like the service and the courtesy they provide. I do have a couple of issues with the service department that I don't understand and would appreciate if someone could explain to me. 1- when they g I do have a couple of issues with the service department that I don't understand and would appreciate if someone could explain to me. 1- when they give me the paperwork and indicate items that need attention, their invoice states "RECOMMENDED NOT DONE / DECLINED SERVICES" it then goes on to list the various areas that need attention. Yet when working on the car they never bring those issues up and ask me I want them done while the car is already there. The first I know of those concerns is when I am picking up the car. If I were to want those services done I have to make another appointment and bring the car in on another day. Why not just at least give me the option of having those things done while the car is already in your shop? 2- When the cabin filter or air filter are checked as part of the oil change service why would they charge me a labor cost if I choose to have them replaced with a new one? They have already removed the old ones to check them and they have to put them back in. Does it take more work or time to put a new one in as opposed to replacing the old one? Seems to me you are: a) not being very customer service oriented by charging extra for something you are already doing and b) selling two less parts at prices that would appear to have a pretty high profit margin already (based on prices for the same filters on Amazon or at parts houses). Just curious More

by JEFFREYSBURCHELL Verified Customer Verified Customer

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They did a great job and I was happy with the results. Despite the remodeling at the facility it didn't interfere with the service. Despite the remodeling at the facility it didn't interfere with the service. More

by Clint9857 Verified Customer Verified Customer

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Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then. Ken Garff has done all my maintenance since then. More

by DDCALL1 Verified Customer Verified Customer

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The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports and were very good at messaging progress reports More

by Antony Verified Customer Verified Customer

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