Frank Perez
Frank Perez at Ken Garff Honda Riverdale

Frank Perez

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
780 Reviews
4.8

780 Reviews

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780 Reviews of Frank Perez

July 16, 2025

Dealership Rating
Employee Rating

Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then. More

by DDCALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz, Jesse Martinez

Jul 16, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 15, 2025

Dealership Rating
Employee Rating

The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports More

by Antony
Service Price Transparency
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Recommend Dealer
Yes

July 13, 2025

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Employee Rating

Building is coming along very nice! Also the staff are very helpful and informative. Tyler was an excellent salesman! More

by garrett.cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 11, 2025

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Employee Rating

The parts were not right from first go around then when parts showed up they didn’t tell me how much it was going to cost to install when they told me the final charge it was over a thousand bucks thanks f More

by deeharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 14, 2025

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com

July 04, 2025

Dealership Rating
Employee Rating

Good and timely service when needed. Keep up the good work. Make people happy each time. More

by kentvk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 01, 2025

Dealership Rating
Employee Rating

They were so helpful. Great service and friendly greeting. They walked through everything they did on my car. More

by K_BOULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Youngdell

June 28, 2025

Dealership Rating
Employee Rating

Very professional and very helpful and saw to all my needs and made sure I was comfortable while I was waiting More

by schlnch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell

June 25, 2025

Dealership Rating
Employee Rating

They were fast and very helpful! I was treated nice and got the service i wanted. More

by BELLBART12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 24, 2025

Dealership Rating
Employee Rating

Frank was a very good service manager. He explained everything that was going to be completed. Do not like there automated automated reservations. More

by ken94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 20, 2025

Dealership Rating
Employee Rating

Frank Perez has taken great care of my vehicle for years and is always on top of things regarding safety and quality of service. Frank and the service team at Ken Garff are professional, respectful, thoroug More

by AIRFISH32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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