Frank Perez
Frank Perez at Ken Garff Honda Riverdale

Frank Perez | Page 29

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
822 Reviews
4.8

822 Reviews

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822 Reviews of Frank Perez

September 15, 2022

Dealership Rating
Employee Rating

It was clean, the service was quick and I was informed every step of the process. More

by evannoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 15, 2022

Dealership Rating
Employee Rating

Thanks for making it easy and affordable to have my oil changed. Your staff is very friendly! More

by kayladp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Haro

Sep 19, 2022

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Kayla! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 15, 2022

Dealership Rating
Employee Rating

Very professional and curious. Work was completed in timely manner and as expected. Very informative through process More

by ssmiley0630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 13, 2022

Dealership Rating
Employee Rating

We've done service with Ken Garff Honda in Riverdale for 19 years(!!!) That should tell you all you need to know. They have ALWAYS been great, have been a great help over the years. As for Frank, he's the b More

by pmickey13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

September 13, 2022

Dealership Rating
Employee Rating

Always get work done in estmated time. Service personal are polite and helpful. No complaints More

by ALEUT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

Sep 14, 2022

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 13, 2022

Dealership Rating
Employee Rating

Good service, friendly staff, easy to work with. Not too pushy on extra services - they understand I like to do some of my own work and respected that. More

by JDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 09, 2022

Dealership Rating
Employee Rating

No good service. I went to get a new key for my truck and reprogrammed the key , leave ther truck overnight and when I tried to turn on the truck next day , key did n More

by mosar7722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Ruiz, Jacob Haro

Sep 12, 2022

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

September 08, 2022

Dealership Rating
Employee Rating

Frank Perez was great but he wasn't there when I picked up the car and someone else checked me out. When I got home I read over the vehicle condition report and noticed two items marked yellow and red whi More

by reginasdawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 07, 2022

Dealership Rating
Employee Rating

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by kevindemille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 07, 2022

Dealership Rating
Employee Rating

Great service, Frank is a very nice guy and help to answer all my questions More

by nicolas_hni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz

Sep 12, 2022

Ken Garff Honda Riverdale responded

Thank you for the review, Nicolas! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

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