Frank Perez
Frank Perez at Ken Garff Honda Riverdale

Frank Perez | Page 31

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
822 Reviews
4.8

822 Reviews

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822 Reviews of Frank Perez

August 10, 2022

Dealership Rating
Employee Rating

They are good to keep you informed on what they are doing. They are nice to work with. It sometimes takes longer than I expected but I am sure that is because they are so busy. More

by sdavistennis7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 15, 2022

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 10, 2022

Dealership Rating
Employee Rating

Good service. Always buy honda. Dependable. Use coupons. Apply discounts. Comfortable waiting areas. Thank you. More

by johnsensandras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, John! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 06, 2022

Dealership Rating
Employee Rating

Service people shouldn’t be up selling services and I witness it every time. Especially with women. When they say an hour it should be an hour. Never reset TPMS after rotating tires. More

by Maxis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2022

Ken Garff Honda Riverdale responded

Hello Maxis, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

August 04, 2022

Dealership Rating
Employee Rating

I received excellent customer service at Ken Garff in Riverdale. I would recommend them to anyone! They were very professional, kind, competent, and went above kept me in the loop regarding how the servi More

by TFULTON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Collin Gum

Aug 05, 2022

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 01, 2022

Dealership Rating
Employee Rating

I've been working with Ken Garff in Riverdale , Utah for several years now. The service is always exceptional. Jesse Martinez and Josh Caldwell are great service writers too. Thank-you More

by ken-shinaut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Ken! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

July 31, 2022

Dealership Rating
Employee Rating

Service was excellent as always; Jacob was very helpful and kept me up to date with the progress of my vehicle. "10 out of 10 would recommend". More

by TSHAAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Haro

Aug 01, 2022

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

July 29, 2022

Dealership Rating
Employee Rating

They were able to get my wife's minivan into their shop quickly and diagnosed the electrical problem in a couple of hours and I was on my way in no time. Have not had any problems since. The friendly and p More

by CINNOCENZI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Alex Ruiz, Jesse Martinez, Jacob Haro , Collin Gum, Nicole Martinez, Sadie

Aug 01, 2022

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

July 26, 2022

Dealership Rating
Employee Rating

Outstanding service, friendly staff who bend over backwards to keep you informed and provide a very competent and good value for the customer. I recommend this dealership. More

by j.wright2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 14, 2022

Dealership Rating
Employee Rating

Super quick and easy process was able to drop it off and they had it done before noon!!! Absolutely phenomenal customer service too kept me updated throughout the entire process. 11/10 would recommend More

by SCOTTASNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Eastburn, Josh Caldwell, Alex Ruiz, Jesse Martinez, Jacob Haro , Collin Gum, Kevin Hurd, Nicole Martinez

Jul 15, 2022

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 12, 2022

Dealership Rating

Always receive good service when we bring our Pilot in for the necessary service as required. More

by barbcheshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell

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