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Frank Perez
822 Reviews
822 Reviews
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822 Reviews of Frank Perez
February 01, 2020
Always professional and friendly. I only have my vehicle serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. More
by tiffvaldez18
Verified Customer
January 31, 2020
Difficult situation,handled well We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle in particular that has had a series of complicated issues. The service department has worked hard to address the problems and work with us to keep the cost as low as possible. The most recent issue was very complicated, expensive, and likely related to past issues. The service advisor, mechanic, and service supervisor handled the situation in a way that exemplifies good customer services. Thank you for "doing the right thing" in a way that you didn't have to, but was much appreciated. More
by SCHOWFAM
Other Employees Tagged: Rick (?) in service
January 16, 2020
I like the service, every time I take my civic for service, it’s done right and fast. I love working with Mario when it comes to purchase or leasing a car or suv, he is very knowledgeable about all th service, it’s done right and fast. I love working with Mario when it comes to purchase or leasing a car or suv, he is very knowledgeable about all the vehicles, he always has the right answer. Mario has a very positive attitude and always has a smile, he never sells you anything, he helps you to buy. Thank you Mario!!! More
by MARIO_CLAVEL_JR
Other Employees Tagged: Mario Saucedo, Alex Ruiz
January 09, 2020
My car had a major repair. The service rep, Frank, did a great job explaining everything and making sure my repair was taken care of. He answered all my questions and kept me informed. Great customer servic great job explaining everything and making sure my repair was taken care of. He answered all my questions and kept me informed. Great customer service. More
by DVGOODEY
January 09, 2020
The service department at Ken Graff Honda of Riverdale is awesome! They are very professional and there are no surprises. They tell you how much repairs cost up front and the shuttle service is fast. awesome! They are very professional and there are no surprises. They tell you how much repairs cost up front and the shuttle service is fast. More
by AIRFISH32
Other Employees Tagged: Rick Johnson, Josh Caldwell , Brody Herbold, Kevin Hurd
January 09, 2020
Kevin Hurd handled my tire replacement quickly. I appreciate the time he took to research the tires I was looking to use. And he found a good price. appreciate the time he took to research the tires I was looking to use. And he found a good price. More
by Brianacunningham1218
Other Employees Tagged: Kevin Hurd
January 05, 2020
Warranty Air Bag system Timely service and outcome as described the the service managers. Especially good shuttle service, also timely. Easy to locate vehicle when service Timely service and outcome as described the the service managers. Especially good shuttle service, also timely. Easy to locate vehicle when service ad checkout were complete. More
by Peter
December 31, 2019
Solid Always helpful and eager to get me in. Prices are fair. Service is excellent. Some of the guys there are very knowledgeable. Josh helped on this one b Always helpful and eager to get me in. Prices are fair. Service is excellent. Some of the guys there are very knowledgeable. Josh helped on this one but Kevin and frank are also super helpful More
by mg.michael.goodrich
Other Employees Tagged: Rick Johnson, Josh Caldwell, Alex Ruiz , Merissa Cook, Kevin Hurd
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