Frank Talarico

My experience with Planet Honda was a textbook example of why people hate dealing with car dealerships. For nearly two months, I asked for one basic thing on a specific CR-V: the written itemized out-the- why people hate dealing with car dealerships. For nearly two months, I asked for one basic thing on a specific CR-V: the written itemized out-the-door breakdown. Not a sales pitch. Not “come in and we’ll talk.” Not repeated phone calls. Just the actual numbers in writing. Instead, I got passed around between multiple employees, including Andrea, Jasmine, Frankie, and eventually Ed. I received repeated promises that someone would get back to me “shortly” or “ASAP,” but nobody followed through in a professional way. I was sent vague quote pages instead of an actual buyer’s order, and the conversation kept getting steered toward calls and in-person visits rather than simply answering the question directly. Eventually, after all the runaround, they texted me a flat $41,000 out-the-door price. But even then, they still refused to provide the actual itemized buyer’s order or worksheet showing the VIN and full breakdown before requiring me to come in. When I continued asking for the deal to be put on paper properly, management chose to focus on my “tone” rather than on the dealership’s own two months of delays, handoffs, and failure to execute a basic request. That is not professionalism. That is polite incompetence at best. If Planet Honda cannot provide a simple written pricing breakdown without turning it into a drawn-out circus, I would think very carefully before trusting them with the rest of a purchase or lease deal. More

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Marcus and Frankie were great to work with. I love my new car. Definitely will be coming back I love my new car. Definitely will be coming back More

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Excellent service, strong staff support, and prompt assistance.Everything was handled very quickly, and I am grateful for the excellent service. assistance.Everything was handled very quickly, and I am grateful for the excellent service. More

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Schnaider was really helpful with the purchase of our new car. I really recomend him as a sales person. Very nice and comunicative. Financial services have to make things a little faster, but otherwise it wa car. I really recomend him as a sales person. Very nice and comunicative. Financial services have to make things a little faster, but otherwise it was straight foward. More

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Arrived at appointed time and was handled swiftly and courteously. Informed what would happen and how long it would take. courteously. Informed what would happen and how long it would take. More

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Frankie has worked with me many times over the years and has always been kind, knowledgable, generous and a pleasure to work with. I will be in touch with him again when in need with my new crv-exl. Thank has always been kind, knowledgable, generous and a pleasure to work with. I will be in touch with him again when in need with my new crv-exl. Thank you Frankie. More

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This place is a scam, they knew my budget and tricked me into paying additional fees that I was not aware of, then when I tried to talk to them after realizing I got scammed they wrote me off and did not he into paying additional fees that I was not aware of, then when I tried to talk to them after realizing I got scammed they wrote me off and did not help me, they were very nasty to me and were not helpful at all, stay away from this place. Very unsatisfied customer. More

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Frank Talarico helped me get into a new vehicle after someone totalled my parked car. I only had it for 7 months and Frank saw how distressed I was. Very compassionate and straight forward with what he someone totalled my parked car. I only had it for 7 months and Frank saw how distressed I was. Very compassionate and straight forward with what he can get me into. Thank you! More

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This is my second transaction with Frank and my 4th or 5th with planet Honda. Frank is so friendly and helpful. I am leasing due to an accident and he made everything so easy. He better not retire because 5th with planet Honda. Frank is so friendly and helpful. I am leasing due to an accident and he made everything so easy. He better not retire because I want him to handle all my car leases/purchases in the future! More

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Frankie Talarico is a credit to the Planet Honda, Union, NJ dealership. He is customer focused and his # 1 priority is to have a satisfied customer. I would not hesitate recommending a family member, friend NJ dealership. He is customer focused and his # 1 priority is to have a satisfied customer. I would not hesitate recommending a family member, friend, or neighbor to Frankie if they were in the market for a Honda. Dennis (South Orange, More

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