Frank Tortorella
Service Advisor
St. Charles Chrysler Dodge Jeep Ram
1611 East Main Street
St. Charles, IL 60174
Im a sales and leasing specialist here at st. Charles Chrysler Dodge Jeep and Ram.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
Specialties & Trainings
Service writing
Sales Specialist
Internet sales
Leasing specialist
Commercial trucks
40 Reviews
Write a Review40 Reviews of Frank Tortorella
February 24, 2026
Customer service is great. Friendly fast and professional. I would recommend them to anyone who needs service. Friendly fast and professional. I would recommend them to anyone who needs service. More
Other Employees Tagged: Luis Correa, Sam Barakat, John Rizdy, Alexis Gross, Zuhri Thahir, Ronald Easto, Nael Atiq, Victor Gonzalez, Andy Schweinert
February 21, 2026
All team members from sales to service were top rated. Returning customer of two Jeeps purchases, that service problems were addressed efficiently, and felt the want and need to make sure I was taken care Returning customer of two Jeeps purchases, that service problems were addressed efficiently, and felt the want and need to make sure I was taken care of. Thanks all!! More
Other Employees Tagged: Franco in Service, and Ben Service Manager
December 29, 2025
Did the work needed in good time, professional operations. I highly recommend all services provided. operations. I highly recommend all services provided. More
Other Employees Tagged: Ronald Easto
April 15, 2024
I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when parts came in, it is now April with no response. Also it is supposed to have gone through a 172 point inspection and on the first hot day (April 14 2024) yep no Frikin AC. Will NOT ever return for any reason. They do not stand by their policy. More
Other Employees Tagged: Zuhri Thahir, Dave Zegar, Ronald Easto , Bryan Kenealy
March 07, 2024
Shoutout to James "Jimmy" J. For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has go For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has going above and beyond to get the best deal possible not only with the car but also pattern with the financial aspect with Eric. Sam is manager is always available to assist. Great team work. I’m very grateful for all your help More
Other Employees Tagged: Sam Barakat , James "Jimmy" Jaskoske
March 04, 2024
Jimmy was professional and courteous, addressed our needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare More
Other Employees Tagged: Sam Barakat, John Rizdy , James "Jimmy" Jaskoske
February 13, 2024
I have had 3 lease vehicles with St. Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick wa Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick was my Service contact and he was GREAT! More
Other Employees Tagged: Sam Barakat , Bryan Kenealy, Rick
January 21, 2024
Everyone is very pleasant and accommodating. I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend comin I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend coming here for all maintenance! More
Other Employees Tagged: Ronald Easto , Bryan Kenealy
January 10, 2024
Excellent and personable service. The service people were very professional and showed that they really cared. The service people were very professional and showed that they really cared. More
Other Employees Tagged: Ronald Easto , Bryan Kenealy

