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Frank Tortorella
Frank Tortorella at St. Charles Chrysler Dodge Jeep Ram

Frank Tortorella | Page 2

Service Advisor

St. Charles Chrysler Dodge Jeep Ram

1611 East Main Street
St. Charles, IL 60174

Contact Me
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rated
40 Reviews

Im a sales and leasing specialist here at st. Charles Chrysler Dodge Jeep and Ram.

Dealership Experience

10 yrs

Industry Experience

10 yrs

Specialties & Trainings

Service writing

Sales Specialist

View more specialties & trainings
not yet
rated

40 Reviews

Write a Review

40 Reviews of Frank Tortorella

December 29, 2023

Dealership Rating
Employee Rating

Excellent service - very trust worthy and reliable Quick oil change and tire rotation - not long wait and friendly More

by Kgatto213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Easto , Bryan Kenealy, Joe Winklepleck

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Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for choosing St. Charles Chrysler Dodge Jeep Ram for your automotive needs. It is always great to see our team providing the best experience possible. We look forward to seeing you back for your next oil change and tire rotation.

December 24, 2023

Dealership Rating
Employee Rating

Easiest car buying experience ever. Gave us a record deal in record time and I was in and out. Easiest car buying experience ever More

by Matthew kulp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Sam Barakat, John Rizdy, Zuhri Thahir, Ronald Easto, Victor Gonzalez , Bryan Kenealy, Joe Winklepleck, Peter Wong

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Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

Feedback like yours is what makes our day here at St. Charles Chrysler Dodge Jeep Ram. We are pleased to see that you had an easy car-buying experience.

December 23, 2023

Dealership Rating
Employee Rating

Everyone there so nice and friendly. Services is the best. I will recommend this dealer to my friends More

by Cweet6@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Wong

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Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the 5 stars and the recommendation. The team at St. Charles Chrysler Dodge Jeep Ram appreciates your business.

December 20, 2023

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Employee Rating

Extremely helpful taking care of my trucks recall issue. Fast and efficient with great staff who helped make the process easier. I highly recommend them for your vehicle needs. More

by ericb173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Easto , Bryan Kenealy, Joe Winklepleck, Paul Carter

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Dec 21, 2023

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your high praise, especially regarding our efficiency and recall solutions for your truck at St. Charles Chrysler Dodge Jeep Ram. Your endorsement is well-received! Thank you for recommending us.

November 09, 2023

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Employee Rating

Had an early appointment, slipped away for breakfast and arrived back to the completed service- ahead of my expectations. More

by keonithomas100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Easto , Bryan Kenealy, Joe Winklepleck

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Nov 09, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Appreciate your positive feedback about our prompt service at St. Charles Chrysler Dodge Jeep Ram. We strive for efficient, timely work like this for all customers.

November 06, 2023

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Employee Rating

Quick and courteous service, I was kept informed on how long it would take and it was as promised. More

by aannoreno06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Easto , Bryan Kenealy, Joe Winklepleck

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Nov 07, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Hello. Thank you for choosing to see our Service Team here at St. Charles Chrysler Dodge Jeep Ram for your service needs. It is rewarding to see that you received quick and courteous service, and were kept informed throughout the process. We appreciate your feedback and hope you choose us again for any future service needs.

November 05, 2023

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Employee Rating

The service was fine was taken in right away Didn’t seem like over a 2 hour wait More

by Konrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Easto , Bryan Kenealy, Joe Winklepleck

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Nov 05, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your fantastic 5-star review. Our Service Team is pleased to know that the service was fine and that you were taken in right away, with no need for a long 2-hour wait. Your feedback is much appreciated, and we're here to ensure your continued satisfaction. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again at St. Charles Chrysler Dodge Jeep Ram.

October 18, 2023

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Employee Rating

I traded in my Land Rover because I was so unhappy with my dealer. I purchased a Jeep and could not be happier with the service I have had. Everyone is beyond nice and accommodating and so respectful of my More

by Adbogacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheila at Service

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October 18, 2023

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Employee Rating

Ian pleased with the Service I received from St Charles Jeep, Chrysler, Dodge, My SUV is just running much better. My thanks to the Service Department. Respectfully Linda Charles. More

by charleslinmerle2344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Easto , Bryan Kenealy, Joe Winklepleck

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Oct 18, 2023

charleslinmerle2344 responded

I want to thank the Service Department for the great work they did on my car, you gave it back to me in great shape, it’s running like Brand new. Thanks Again. Humbly Linda Charles.

October 13, 2023

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Employee Rating

Great service team. Kept me updated and everyone was polite, respectful and efficient the whole time More

by bjj.jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Easto , Bryan Kenealy, Joe Winklepleck

Report | Print
Oct 14, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Your kind praises for our Service Team are greatly appreciated. We take pride in offering polite interactions, informative care, and efficient service. Reach out to St. Charles Chrysler Dodge Jeep Ram if there is ever anything else we can do for you.

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