Frank Tortorella
Frank Tortorella at St. Charles Chrysler Dodge Jeep Ram
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Frank Tortorella | Page 3

Service Advisor

St. Charles Chrysler Dodge Jeep Ram

1611 East Main Street
St. Charles, IL 60174

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4.8
37 Reviews

Im a sales and leasing specialist here at st. Charles Chrysler Dodge Jeep and Ram.

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Service writing

Sales Specialist

View more specialties & trainings
4.8

37 Reviews

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37 Reviews of Frank Tortorella

September 10, 2023

Dealership Rating
Employee Rating

Always professional and easy to work with. Will continue to give them our business in the future! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Hi Chris, thank you for your kind review of St. Charles Chrysler Dodge Jeep Ram. We are so glad that you continue to have professional experiences with our location and we look forward to working with you again someday!

March 31, 2023

Dealership Rating
Employee Rating

My wife and I live in Indiana and drove 3 hours to purchase a used Dodge Challenger from this dealership, and we are very glad we took the time to make the trip. Our salesman Anthony Miranda and Manag More

by mattlewis1776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mancari, Anthony Miranda

Apr 01, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the kind review of our friendly and helpful Sales Team here at St. Charles Chrysler Dodge Jeep Ram. We are so pleased that your purchasing experience went so smoothly with us here. Congratulations on your Dodge Challenger purchase. We hope you are loving it!

March 30, 2023

Dealership Rating
Employee Rating

Sold me a 2022 Ram 2500 and had some Variety which was nice also said would take care of any issues that might arise wich is nice. More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Barakat, Zuhri Thahir , Edmund Eusebio

Mar 31, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Hello Ken, thank you for your fantastic review for St. Charles Chrysler Dodge Jeep Ram. We are glad our Sales Team was helpful and we congratulate you on your new 2022 Ram 2500. It would be our pleasure to assist you with anything else, take care.

April 04, 2021

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Employee Rating

Friendly nice people to work with great atmosphere . Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me More

by haretj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Barakat , Jeff Jaskoske

Apr 05, 2021

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your great car-buying experience with Jeff, Sam, and Frank! We hope you continue to love your new Dodge Ram! Please do not hesitate to reach out to us when we can work with you down the road at St. Charles Chrysler Dodge Jeep Ram.

June 30, 2020

Dealership Rating
Employee Rating

Overall it was a pleasure to work with the team at SC CDJR. I felt valued as a customer and the pricing was reasonable. It was nice that the GM Sam would promptly reply to requests by email and was ver More

by Chris Q
Recommend Dealer
Yes

Other Employees Tagged: Sam Barakat , Randy Kennedy, Josh in sales

Jul 01, 2020

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great review! We will be sure to thank Sam, Josh, and Chris for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 11, 2020

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Employee Rating

Lazy Liars I contacted St. Charles CDJ (salesman Frank) regarding a preowned vehicle I found online. Spoke on the phone, and via text. Since it was a 90+ minut More

by DonS
Customer Service
Recommend Dealer
No
Jun 11, 2020

St. Charles Chrysler Dodge Jeep Ram responded

Don, I regret to learn about your disappointment regarding the vehicle in which you were interested. Your feedback is important to us and I would appreciate the chance to address your concerns. Please feel free to reach out to me at your own convenience. Thank you. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

Jun 11, 2020

DonS responded

Sam, My disappointment is in the shady behavior of your salesman, NOT the vehicle. My “concerns” were clearly articulated above.

May 12, 2020

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Employee Rating

I had a great experience! The staff made sure I got the payment and the vehicle I needed with no hassle ! I will definitely be back! More

by Megan
Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Sam Barakat, Zuhri Thahir , Manny Gonzalez, Peter Wong

May 13, 2020

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great review, Megan! We are happy to know that you enjoyed our services. We look forward to working with you again!

April 04, 2020

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Employee Rating

Amazing The personal from the manager to the last person were excellent I am recommending to everyone. I went in to buy a car of $3,900 I didn’t have not fina More

by mariadamore27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Sam Barakat, John Rizdy , Samuel Ayers, Nick Cardona, Jeff Jaskoske, Randy Kennedy

Apr 04, 2020

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the amazing review! We are happy to know that you and your son love our services and your new car. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 18, 2020

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Employee Rating

They have Helpful staff who worked though the process quickly each time I have used them. I have purchased two Jeeps there and have been satisfied each time. More

by JGC2Times
Recommend Dealer
Yes

Other Employees Tagged: Zuhri Thahir , Jake Calistro

Feb 18, 2020

St. Charles Chrysler Dodge Jeep Ram responded

Hi there, thank you so much for the five-star review! We truly appreciate your business and loyalty. We welcome you back anytime!

January 18, 2019

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Employee Rating

Very pleased This dealership is awesome! I purchased my vehicle from there and received an awesome deal! Every time I take my vehicle to get serviced, it’s always More

by Jeep123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rizdy

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