Frank Tortorella | Page 3
Service Advisor
St. Charles Chrysler Dodge Jeep Ram
1611 East Main Street
St. Charles, IL 60174
Im a sales and leasing specialist here at st. Charles Chrysler Dodge Jeep and Ram.
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 1 mo
Specialties & Trainings
Service writing
Sales Specialist
Internet sales
Leasing specialist
Commercial trucks
View more specialties & trainings37 Reviews
Write a Review37 Reviews of Frank Tortorella
March 31, 2023
My wife and I live in Indiana and drove 3 hours to purchase a used Dodge Challenger from this dealership, and we are very glad we took the time to make the trip. Our salesman Anthony Miranda and Manag purchase a used Dodge Challenger from this dealership, and we are very glad we took the time to make the trip. Our salesman Anthony Miranda and Manager Chris Mancari were extremely friendly and helpful, both over the phone and in person. We have purchased several cars from local dealers in Indiana over the last 15 years. We have to say, this is the best, easiest, and most friendly and accomodating dealership experience we've had! Definitely worth the trip! Thanks again, guys! More
Other Employees Tagged: Chris Mancari, Anthony Miranda
March 30, 2023
Sold me a 2022 Ram 2500 and had some Variety which was nice also said would take care of any issues that might arise wich is nice. nice also said would take care of any issues that might arise wich is nice. More
Other Employees Tagged: Sam Barakat, Zuhri Thahir , Edmund Eusebio
April 04, 2021
Friendly nice people to work with great atmosphere . Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me More
Other Employees Tagged: Sam Barakat , Jeff Jaskoske
June 30, 2020
Overall it was a pleasure to work with the team at SC CDJR. I felt valued as a customer and the pricing was reasonable. It was nice that the GM Sam would promptly reply to requests by email and was ver CDJR. I felt valued as a customer and the pricing was reasonable. It was nice that the GM Sam would promptly reply to requests by email and was very approachable with my dealing with him. Josh in Sales was a pleasure to work with and the sales manager Chris made sure I got what I needed when at the site. More
Other Employees Tagged: Sam Barakat , Randy Kennedy, Josh in sales
June 11, 2020
Lazy Liars I contacted St. Charles CDJ (salesman Frank) regarding a preowned vehicle I found online. Spoke on the phone, and via text. Since it was a 90+ minut I contacted St. Charles CDJ (salesman Frank) regarding a preowned vehicle I found online. Spoke on the phone, and via text. Since it was a 90+ minute drive to get there, I wanted an honest description of the vehicle's condition. I SPECIFICALLY asked about what looked like a dent in the front fender in one of the photos. I SPECIFICALLY asked Frank to have a look himself and confirm PRIOR to me making the drive. He texted me that it was just a scuff, not a dent. So I made the drive only to find a rather large dent as I feared, plus a second dent in the rear fender. Frank would have seen it had he got up and walked the 25 yards to look. Instead, he blamed his porters, etc. That slimy used car salesman cost me 3+ hours and $25 worth of gas and tolls. More
May 12, 2020
I had a great experience! The staff made sure I got the payment and the vehicle I needed with no hassle ! I will definitely be back! payment and the vehicle I needed with no hassle ! I will definitely be back! More
Other Employees Tagged: Luis Correa, Sam Barakat, Zuhri Thahir , Manny Gonzalez, Peter Wong
April 04, 2020
Amazing The personal from the manager to the last person were excellent I am recommending to everyone. I went in to buy a car of $3,900 I didn’t have not fina The personal from the manager to the last person were excellent I am recommending to everyone. I went in to buy a car of $3,900 I didn’t have not financing I was exhausted I came from 5 dealerships as a woman when you walk in place like these try to buy a car most place they treated me I don’t want to say the word terrible. But my friend recommended this place at 7:30 at night, I walked in everyone I say everyone were very nice warm and friendly not as salesmen as family warming welcoming. When I explained my situation they didn’t walk away from me and said oh we can’t help you or it is impossible at this time. They tried to find a way to help me with finance and give me a car not just any car but the car I wanted My son and I love the car We love Our car More
Other Employees Tagged: Luis Correa, Sam Barakat, John Rizdy , Samuel Ayers, Nick Cardona, Jeff Jaskoske, Randy Kennedy
February 18, 2020
They have Helpful staff who worked though the process quickly each time I have used them. I have purchased two Jeeps there and have been satisfied each time. quickly each time I have used them. I have purchased two Jeeps there and have been satisfied each time. More
Other Employees Tagged: Zuhri Thahir , Jake Calistro
January 18, 2019
Very pleased This dealership is awesome! I purchased my vehicle from there and received an awesome deal! Every time I take my vehicle to get serviced, it’s always This dealership is awesome! I purchased my vehicle from there and received an awesome deal! Every time I take my vehicle to get serviced, it’s always quick! I would definitely recommend this dealership! More
Other Employees Tagged: John Rizdy