Frank Trombatura
Frank Trombatura at Pine Belt Chevrolet
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Frank Trombatura | Page 36

Sales Associate

Pine Belt Chevrolet

1088 Route 88 / Ocean Ave
Lakewood, NJ 08701

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5.0
394 Reviews

I have been apart of the Pine Belt family since 2004. I am a long time resident of Jackson, NJ. In my spare time I enjoy spending time with my wife and 4 children and 2 grandsons and grand daughter

Industry Experience

19 yrs, 10 mos

5.0

394 Reviews

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394 Reviews of Frank Trombatura

October 24, 2017

Dealership Rating
Employee Rating

Highly recommend This is the only dealership that I would recommend. All of the staff we've delt with were very helpful and friendly. Frank Trombatura is a great sales More

by Lisapomp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2017

Pine Belt Chevrolet responded

Thank you so much I will certainly share this wonderful review with Frank. We appreciate it and enjoy your new vehicle!

April 04, 2017

Dealership Rating
Employee Rating

Fast and great service Service is great quick and easy wasn't sit in there all day and Frank T. Once again is the best in the biz I bought two cars off of him. he always goe More

by Shafer880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Sambataro

Apr 26, 2017

Pine Belt Chevrolet responded

Music to our ears! Thank you for your feedback.

February 23, 2017

Dealership Rating
Employee Rating

Great experience My husband and I went to pine belt to trade in my old lease for a new one. We weren't pushed into any vehicle, and we were given as many options as we More

by Nolan90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2017

Pine Belt Chevrolet responded

That's great we definitely want to make things as efficient as possible when you are in here. I will share your kind words with Frank. Thank you so much!

April 20, 2016

Dealership Rating

A Business that doesn't fix what there employees did wrong FRANK TROMBATURA and BRIAN BROWN Lied and added a extra $ 1,895 to the sales contract. We asked to speak to the general manager. Frank went and got More

by Ann Benson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Brown , David Kidd, Joseph Pagano

Apr 20, 2016

Pine Belt Chevrolet responded

I am so sorry about this Ann. My name is Joseph Pagano, E-Commerce director and I would like to look into this and see what happened. Can you please email me your contact info and I will get back to you. My contact email is joseph.pagano@pinebeltcars.com.

Apr 21, 2016

Ann Benson responded

Joseph Pagano. I forgot to add you to the people we dealt with at Pine Belt Chevy In Lakewood, N.J. You responded to my husband on September 2, 2015 saying you will look into this matter. All you did was help those other employees cover up what they did wrong. I have all our paper work from when this all started and your responses. I'm trying to get it all together to let the public see how Pine Belt Chevy In Lakewood, N.J. are ripping off hard working honest people. After looking at and reading the bad reviews Pine Belt Chevy Lakewood, N.J. has and how you (Joseph) respond almost the same way to everyone and nothing gets resolved. I don't want another hard working person to get ripped off like yous did to us. We sent the Better Business Bureau copies of all our papers. Also the letter we received from our financing stating UPON REVIEW OF THE CONTRACT, THE FOLLOWING INFORMATION WAS DETERMINED TO BE EITHER INCORRECTLY STATED OR OMITTED: THE OTHER CHARGES SECTION OF YOUR CONTRACT SHOULD DISCLOSE OTHER CHARGES TO PINE BELT ENTERPRISES FOR DOC FEE. Pine Belt Chevy DID NOT PUT THAT ON OUR CONTRACT PAPERS. PINE BELT CHEVY IN LAKEWOOD, N.J. ARE NOT HONEST PEOPLE. They help each other out to cover it up. All I know is, if that was my business, I would not let any of my employees rip people off. That is why STEVEN TAYLOR at BURLINGTON CHEVY IN BURLINGTON, N.J. will get all of our family and friends business. Pine Belt Chevy in Lakewood never fixed this, so I will continue to inform people of the wrong doing Pine Belt Chevy in Lakewood, N.J. does. Joseph Pagano since you helped the others cover up lies, would you please inform ROB SICKEL OR DAVID SICKEL of how all of the staff we had to deal with lied and ripped us off. I spoke with some lady at Pine Belt (name withheld) because I'm not trying to get someone in trouble for trying to help. She had told me that Rob Sickel and David Sickel were very good men and stand behind doing right. I left it alone to see if one of them would have tried to fix this.They never did. Could you have Rob S. or David S. contact us.

Apr 22, 2016

Pine Belt Chevrolet responded

Ms. Benson, I am sorry you feel this way but unfortunately you are not telling truth. Pine Belt has and always will disclose any and every fee associated with purchasing a vehicle from us. This is part of the reason we've been named Dealer Rater's National Chevrolet Dealer of the Year for 3 years in a row. I'd invite you to look at the disclaimer we have on EVERY piece of pre-owned inventory we have...as you will see it clearly states that..."Pricing reflects, on pre-owned vehicles only, $1,000 Pine Belt Rewards customer dealer reimbursement. Some will not qualify. Additional $895 dealer prep fee due at time of sale." Please take a look at any vehicle on any of our websites and you will see this disclaimer prominently in large font posted directly under each listing: http://www.pinebeltcars.com/search/used/tp/ http://www.pinebeltchevrolet.com/VehicleSearchResults?pageContext=VehicleSearch&search=used As you can clearly see, this is disclosed on every single vehicle on every website we have. This is not an opinion...this is a fact. Please feel free to check for yourself. Again, I am sincerely sorry that you are not 100% satisfied with your purchase...but painting a picture that Pine Belt was intentionally trying to fool you or any other customer is simply not a truthful account of what happened and how Pine Belt conducts business.

Apr 23, 2016

Ann Benson responded

Pine Belt Chevy INTENTIONALLY added that extra 1,895 to our contract without our knowledge. It is nowhere on our contract. If we were not telling the truth we would have said we didn't agree to have purchased the optional GAP coverage for 895.00 or the optional ETCH FOR 279.00 but then that would be lying. We were told about them and agreed. If I was told about that extra 1,895 which is going to cost us over 4,800 after financing charges, we would have got up and left. We gave them our AD we had got off of cars.com and they did not honor it. At the end our our AD that we still have a copy of it states under the DISCLAIMER that additional dealer fee/s MAY be due at time of sale, see dealer for details. Well we went and saw the dealer and not once did anyone mention any extra fees. There is no line on our contract stating anything for that extra 1,895. So if you say you disclosed that fee why weren't we told about it or have it on our contract. As it stated on the ad it MAY be due. Well It wasn't because we would have been told about it or it would have been put on our contract. I just hope that the right person reads this review and comes after your company for stealing from hard working family's. Your saying that I am not telling the truth, and this picture I'm painting about Pine Belt Chevy is simply not the truth of what happens at Pine Belt Chevy means nothing to us. There is only one other that knows the TRUTH and the day will come when I will not be judged for telling a lie in this matter. All I can do while I'm still down here is spread the word about how your company is INTENTIONALLY STEALING FROM THEM. DO NOT BUY FROM PINE BELT CHEVY in LAKEWOOD, N.J. It's just a sad thing that the honest people you have working there are missing out on sales that they could be making money on to feed there family. For those honest people I'm sorry for that. May GOD bless you.

December 22, 2015

Dealership Rating

Lovely Dealership !! I recently purchased a used car here. Its a beautiful place and everybody is so nice ! FrankT my salesman was the best !! A dog lover so we got along More

by Anne1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2015

Pine Belt Chevrolet responded

Thank you for taking the time to leave your feedback we sincerely appreciate it. My name is Joseph Pagano and I am the E-commerce Director for Pine Belt Chevrolet. Thank you for your kind words, I will certainly pass them along to Frank and the rest of the staff. If there is anything I can help you with in the future please feel free to email me at Joseph.pagano@pinebeltcars.com. Thank you again, we look forward to seeing you soon!

February 27, 2015

Dealership Rating

No Pressure My experience at Pine Belt has given me a whole new outlook on car dealers. From the moment we walked in the door the service was outstanding. We we More

by sixofus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darryl Popper, Billy Sherman, Brian Brown

Apr 14, 2015

Pine Belt Chevrolet responded

My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet. Congratulations on your vehicle and thank you for your business! Thank you also for taking the time to complete this review as it is greatly appreciated, I will certainly share your kind words. If I can be of assistance please feel free to contact me at joseph.pagano@pinebeltcars.com.

February 11, 2015

Dealership Rating

You don't have to go far from home! This was an easy experience. No pushiness, no bull@#$%. Buying a used car can sometimes be a nightmare, which we got at other places earlier that day. More

by lorib71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2015

Pine Belt Chevrolet responded

My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet. Congratulations on your vehicle and thank you for your business! Thank you also for taking the time to complete this review as it is greatly appreciated, I will certainly share your kind words. If I can be of assistance please feel free to contact me at joseph.pagano@pinebeltcars.com.

January 20, 2015

Dealership Rating

Great experience We bought a 2015 Tahoe from Pine Belt and it was a great experience. This is the second car we purchased through Pine Belt Chevy because we felt we w More

by Bob S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Ariel

Feb 18, 2015

Pine Belt Chevrolet responded

My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet. Congratulations on your vehicle and thank you for your business! Thank you also for taking the time to complete this review as it is greatly appreciated, I will certainly share your kind words. If I can be of assistance please feel free to contact me at joseph.pagano@pinebeltcars.com.

December 19, 2014

Dealership Rating

BEST Dealership experance ever What words come to mind when you think of buying a new car; stressful, scary, high-pressure. What if I said it was fun, relaxing, and enjoyable. Well More

by Danny76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2014

Pine Belt Chevrolet responded

My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet. Congratulations on your vehicle and thank you for your business! Thank you also for taking the time to complete this review as it is greatly appreciated. If I can be of assistance please feel free to contact me at joseph.pagano@pinebeltcars.com.

December 17, 2014

Dealership Rating

Love my Malibu - Thanks Frank! Frank did a great job, once again, getting us into a car that we love. He took the time to do the extra things that made this car buying experience s More

by Steph1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Robinson

Dec 23, 2014

Pine Belt Chevrolet responded

My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet. Congratulations on your vehicle and thank you for your business! Thank you also for taking the time to complete this review as it is greatly appreciated. If I can be of assistance please feel free to contact me at joseph.pagano@pinebeltcars.com.

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