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Frank Trotta
522 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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522 Reviews of Frank Trotta
January 15, 2026
Great staff who knows the product and excellent service! Great staff who knows the product and excellent service! Very thorough updates on the vehicle and the video inspection helps me understand my vehicle Great staff who knows the product and excellent service! Very thorough updates on the vehicle and the video inspection helps me understand my vehicle more. More
by JPASCUAL9210
Verified CustomerOther Employees Tagged: Frank Trotta
January 13, 2026
Excellent service, car was ready when promised, no surprises Price was competitive Polite service members would highly recommend surprises Price was competitive Polite service members would highly recommend More
by jpsmd1949
Other Employees Tagged: Brandon Tibbals
January 02, 2026
Frank is the best service representative. He provides exceptional customer service. He is always very helpful and listens to my concerns. He demonstrates great professionalism and knowledg He provides exceptional customer service. He is always very helpful and listens to my concerns. He demonstrates great professionalism and knowledge of repairs or service. His level of service really and stands out and is always available when needed. More
by Lisanorm
Other Employees Tagged: Nick Soldo, Bobby Channan
December 21, 2025
Ralley is where I purchased my BMW. Frank is an awesome member of the team. He really is kind and knowledgeable about his work. He wants to help his customers and keeps his customers ha Frank is an awesome member of the team. He really is kind and knowledgeable about his work. He wants to help his customers and keeps his customers happy. He really keeps them informed. Frank was kind and thorough he really helped me understand what I needed to know about my service. More
by cpierno
December 18, 2025
Anthony was incredibly professional, very welcoming by, and informed me of the entire process as it was happening. He made the experience so good that I will be certain to return thanks to him. and informed me of the entire process as it was happening. He made the experience so good that I will be certain to return thanks to him. More
by MIKEMIRAUTI
Other Employees Tagged: Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Richard Johnson, Mark Langston
December 18, 2025
Frank was on top of my car to get it fixed, I had to bring my car twice and I had to pay twice, but Frank tried to help all the time. You guys should try to give much better deals on repairs or maintena bring my car twice and I had to pay twice, but Frank tried to help all the time. You guys should try to give much better deals on repairs or maintenance, more affordable, don’t loose business, how ever Frank is one of the best assets in BMW More
by MARIAPLANTE1
December 14, 2025
Everybody is friendly, nice greeting you and taking care of your needs In the whole area, whether it's service or sales its very clean and professional of your needs In the whole area, whether it's service or sales its very clean and professional More
by RTAUFIERO
Other Employees Tagged: Frank Trotta
