Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta | Page 46

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
544 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

544 Reviews

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544 Reviews of Frank Trotta

September 09, 2018

Dealership Rating
Employee Rating

Excell3nt strives It’s always a pleasure when Frank or Dennis are our advisors taking care of any and all needs of our BMWs. They are the reason when looking for anot More

by Rocco6578492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco , Matthew Carlson, Dennis Service

Sep 10, 2018

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

August 24, 2018

Dealership Rating
Employee Rating

recall service when you get to the service center always have some body greets at you, and take care the issue of the car and fixed the problem. More

by jyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Brandon Tibbals , Sheneta Dailey

Aug 27, 2018

Rallye BMW responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility!

August 12, 2018

Dealership Rating
Employee Rating

Last minute tire pressure low indicator Timely service and accurate responses as to the problem and time needed to repair and return the car. Was able to go to work on time. More

by KNICHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2018

Rallye BMW responded

Thank you for your five-star review. The people in our service department are well trained and very experienced with BMWs. We do what we can to make sure you and your car are back on the road as quickly as possible.

August 01, 2018

Dealership Rating
Employee Rating

Awesome!!! I have been leasing from Rallyee BMW for the past 6 years. From the service area to sakes, they are nothing less than professional. Go to Westbury Ral More

by Connie Macc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Bret Hines, Sharonda James , Richard DeAngelo, Dominick DeChiara, James DelVecchio

Aug 03, 2018

Rallye BMW responded

It's so nice knowing our customers choose us proudly. Thank you for the feedback regarding your experience with us, we look forward to working with you again soon!

July 29, 2018

Dealership Rating
Employee Rating

Excellent communication and service Great service as always and the communication was excellent as well. I always use rallye’s service and will continue to. Chy and Frank are great More

by JWEITZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chy Wiggan

Aug 03, 2018

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

July 26, 2018

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Employee Rating

It was hot!! Air conditioner stopped working in 95 degree heat..... took a couple of days do have car serviced (because I wanted a loaner car) Car was serviced, a More

by ADAM47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2018

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to meeting all of your automotive needs!

July 18, 2018

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Employee Rating

Great customer service Very nice customer service frank took care of us and promptly addressed our concerns if a timely manner , as well as be sincere and helpful great cust More

by THOMASMJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hale , Richard DeAngelo

Jul 23, 2018

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

July 12, 2018

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Employee Rating

Warranty passenger airbag seat mat Frank did a great job working with me through my warranty service. My repair was completed timely and car returned sooner than I had expected. Great More

by HUGHES2U
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 16, 2018

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your feedback!

July 11, 2018

Dealership Rating
Employee Rating

Survey Please See below. The people I had listed are very good at what they do. They treat their clients with dignity and respect. I always make it a point t More

by PDEDONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Carlson, Richard DeAngelo, Joel Sobin

Jul 11, 2018

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you continuously choose Rallye BMW for all of your automotive needs!

June 29, 2018

Dealership Rating
Employee Rating

Key replacement Very professional Great attitude Frank is both willing to help and considerate. He is a straight shooter while at all times personable and profess More

by TEAMROSEN1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kaufman

Jun 29, 2018

Rallye BMW responded

We're happy that you were provided with excellent service. We look forward to working with you again in the future!

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