Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Frank Trotta

Overview Reviews (536) Inventory (530)

Contact Me

View All Employees

< View All Employees

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

Contact Me

4.8

536 Reviews

Overview Reviews (536) Inventory (530)

4.8

536 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Frank Trotta

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

536 Reviews of Frank Trotta

March 17, 2026

Dealership Rating

Employee Rating

Frank is amazing and has displayed superb customer service from the moment i met him. service from the moment i met him. More

by alexmosheyev99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 18, 2026 -

Rallye BMW responded

Thanks for the feedback! We feel fortunate to have Frank on our team at Rallye BMW, and we will be sure to pass this along to him. Safe travels!

March 11, 2026

Dealership Rating

Employee Rating

Frank at the service department is amazing! Bert from sales is the man to go to! Recommend this dealership over freeport one Bert from sales is the man to go to! Recommend this dealership over freeport one More

by waqas0120

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bert Vargas, Christopher Carrozzo

Report | Print

Mar 12, 2026 -

Rallye BMW responded

Thank you for your outstanding feedback! We're thrilled to hear you had such a great experience with Frank and Bert. We truly appreciate your recommendation of Rallye BMW, and we look forward to serving you again in the future!

February 23, 2026

Dealership Rating

Employee Rating

Mr. Trotta, Rally Bmw and team provide excellent customer service. When you are able to get a loaner car, it is even better. service. When you are able to get a loaner car, it is even better. More

by SI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 24, 2026 -

Rallye BMW responded

We are grateful for your business and five-star review, SI! Thank you for choosing Rallye BMW and for sharing your excellent experience with Mr. Trotta and the team. We will see you next time! Safe travels!

February 20, 2026

Dealership Rating

Employee Rating

Accommodating, courteous and thorough. No Enough Do not force me to change my mind fool. No Enough Do not force me to change my mind fool. More

by caffes01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Feb 23, 2026 -

Rallye BMW responded

Thank you so much! We appreciate your business here at Rallye BMW.

February 14, 2026

Dealership Rating

Employee Rating

It was very easy to service my car, the only thing is that they didn't send me a video while changing oil that they didn't send me a video while changing oil More

by dritan_sheme

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Feb 16, 2026 -

Rallye BMW responded

Thank you for leaving us this feedback regarding your experience working with the Rallye BMW team. We hope to serve you again in the future, take care!

February 14, 2026

Dealership Rating

Employee Rating

Listening to customer's opinion is always a priority. And truthfully review the car's condition to customer for their best experience is always appreciated. And truthfully review the car's condition to customer for their best experience is always appreciated. More

by hsinhuiwu

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Feb 16, 2026 -

Rallye BMW responded

Thank you for highlighting our transparency and customer-first approach at Rallye BMW! We look forward to serving you in the future.

February 14, 2026

Dealership Rating

Employee Rating

Very pleasant. Loner car was ready. Got my car back ahead of schedule Was great Loner car was ready. Got my car back ahead of schedule Was great More

by MARKLEVINE1017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Feb 16, 2026 -

Rallye BMW responded

This is the type of feedback we strive for, Mark! Thanks for choosing Rallye BMW above the rest!

February 12, 2026

Dealership Rating

Employee Rating

Pulled into service where Frank greeted me . Then he confirmed the appointment and what needed to be completed Then he confirmed the appointment and what needed to be completed More

by JMUCHNICK72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Feb 12, 2026 -

Rallye BMW responded

Thank you for sharing your experience with Frank and the Rallye BMW Service Team! We hope to welcome you back again down the road.

February 11, 2026

Dealership Rating

Employee Rating

Rallye is a huge dealership that operates like a mom and pop when it comes to their clients. I say this because they take care of us on a personal level. You will always feel taken care, respected and appre pop when it comes to their clients. I say this because they take care of us on a personal level. You will always feel taken care, respected and appreciated. Having service advisors like Frank Trotta is truly a blessing to the company and its customers. I will always feel at home when I'm at Rallye BMW. More

by RBMR8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Feb 11, 2026 -

Rallye BMW responded

We’re so proud our team makes you feel at home when you're here! Thank you for choosing Rallye BMW and sharing your support for Frank. We'll see you next time!

February 08, 2026

Dealership Rating

Employee Rating

Always great service with Frank. Frank listens to your requests and takes care of you, service is always great at rallye. I've been dealing with rallye for 20 years. Across 6-7 bmws Frank listens to your requests and takes care of you, service is always great at rallye. I've been dealing with rallye for 20 years. Across 6-7 bmws More

by Pavlos Anton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Blanco, Hasan Barakat, Christopher Kraly, Victoria Sarocco , Frank Trotta

Report | Print

Feb 09, 2026 -

Rallye BMW responded

Hi Pavlos, thank you for sharing your experience with Frank and the team. We truly value your loyalty and we look forward to seeing you again next time at Rallye BMW!

Dealership Inventory (530 Vehicles)

2025 BMW i5 | used

$64,998

2025 BMW i5

used

Alpine White exterior

Automatic

All-wheel Drive

$64,998

View Vehicle Details

View Details

2026 BMW X5 | new

$76,700

2026 BMW X5

new

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$76,700

View Vehicle Details

View Details

2026 BMW X5 PHEV | new

$88,825

2026 BMW X5 PHEV

new

Dravit Grey Metallic exterior

Automatic

All-wheel Drive

$88,825

View Vehicle Details

View Details

2026 BMW X5 | new

$83,650

2026 BMW X5

new

Dravit Grey Metallic exterior

Automatic

All-wheel Drive

$83,650

View Vehicle Details

View Details

2026 BMW X5 PHEV | new

$89,050

2026 BMW X5 PHEV

new

Brooklyn Grey Metallic exterior

Automatic

All-wheel Drive

$89,050

View Vehicle Details

View Details

2026 BMW 330 | new

$58,240

2026 BMW 330

new

Skyscraper Grey Metallic exterior

Automatic

All-wheel Drive

$58,240

View Vehicle Details

View Details

View All Inventory