Frank Williams
Frank Williams at Schaller Honda

Frank Williams | Page 3

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.9
290 Reviews
4.9

290 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

22 yrs, 3 mos

290 Reviews of Frank Williams

June 12, 2026

Dealership Rating
Employee Rating

I love my new dealership and my salesperson Loriann made all the difference. She was extremely informative and honest. Just loved her! More

by Lachanct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loriann Close

Jun 12, 2026

Schaller Honda responded

It’s wonderful to hear how much you’re enjoying your new Honda CR-V Hybrid and that our sales team’s honest, informative approach made a difference. Thank you for sharing your positive experience. We look forward to assisting you again.

June 03, 2026

Dealership Rating
Employee Rating

Very quick and efficient process, great selection of cars. Exemplary customer service and short wait times. More

by plus3allday30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, JJ Jinks

Jun 03, 2026

Schaller Honda responded

We’re thrilled the quick, efficient process and our car selection met your expectations on your new Honda Civic purchase. It’s great to know our team delivered prompt service with minimal wait time. Enjoy your Civic and reach out if you need anything further.

May 31, 2026

Dealership Rating
Employee Rating

I was very happy with the service I received. Everything went very well. Thank you More

by ksmlanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2026

Schaller Honda responded

We’re glad your service visit went so well. Enjoy your new Honda Civic and let us know anytime you have questions. Thank you for sharing your thoughts.

May 30, 2026

Dealership Rating
Employee Rating

I have had good luck with Schaller in the past so I am extremely disappointed at the results this time. After the purchase I took the car to Hoffman Lexus to get a base line since I would probably be usin More

by jckisaac012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 03, 2026

Schaller Honda responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 27, 2026

Dealership Rating
Employee Rating

Superb customer service all around. Lori Close was especially outstanding in her excellent attention to finding the perfect car for me. I greatly appreciated her attention to the detail More

by lisa.conti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Lori Anne Close

May 27, 2026

Schaller Honda responded

Thank you for highlighting our superb service and the care taken to find the perfect Honda for you. We appreciate your continued loyalty and look forward to assisting you again.

May 19, 2026

Dealership Rating
Employee Rating

I found that the purchase process was easy, and the entire staff was helpful and friendly More

by rgmamrosh
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Amber Centofanti , Loriann

May 19, 2026

Schaller Honda responded

It’s wonderful to hear our team made your Honda purchase straightforward and pleasant. Dylan and Amber are happy they could assist and ensure everything went smoothly. We appreciate your feedback and hope you enjoy your new vehicle.

May 09, 2026

Dealership Rating
Employee Rating

Great service would highly recommend anyone to come here and purchase a vehicle, will see you in three years for the next one! More

by hmiranda1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2026

Schaller Honda responded

Thank you for choosing a new Honda Accord Hybrid and for recommending us. We’re delighted you enjoyed the service and will be back in three years. Please let us know if there’s anything you need in the meantime.

May 05, 2026

Dealership Rating
Employee Rating

Everyone was polite professional helpful and friendly. They were always flexible with my appointments delays More

by cynthianeal614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin cuenca

May 05, 2026

Schaller Honda responded

It’s wonderful to know that our team was polite, professional, helpful and friendly throughout your experience, and that we could stay flexible with your scheduling needs. Frank and everyone here appreciate your feedback. Enjoy your new Honda Pilot and let us know if there’s anything else we can do for you.

April 21, 2026

Dealership Rating
Employee Rating

My sales person Loriann was great! She was attentive and took her time with my fiance and I while we test drove a few models. More

by candygirl5294
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loriann Close

Apr 21, 2026

Schaller Honda responded

We’re glad you and your fiancé felt supported throughout your test drives. Congratulations on your new Honda Civic Hybrid and safe travels ahead. Frank will be happy to share your kind words with our team.

April 21, 2026

Dealership Rating
Employee Rating

Staff were helpful from the beginning till I drove off the vehicle from the lot. They went extra miles to make sure I was ok and comfortable. Dominique, Williams and rest of the crew, happy with the proce More

by asare12002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominique

Apr 21, 2026

Schaller Honda responded

Thank you for choosing a used Honda Passport and for sharing how our team guided you from start to finish. We’ll share your kind words with Frank and the rest of the crew who ensured you felt comfortable throughout the process. We hope you enjoy your Passport and look forward to assisting you again.

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