Frankie Cao | Page 4

Frankie is exceptionally knowledgeable about all products offered at Mercedes Benz of Coral Gables. He is always friendly, courteous and follows up throughout the service process. He has always given me grea offered at Mercedes Benz of Coral Gables. He is always friendly, courteous and follows up throughout the service process. He has always given me great advice on any questions or concerns I may have. Kudos! More

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Mercedes-Benz of Coral Gables does not disappoint. My last service visit was expedited. I was well informed of needed repairs and my car was returned in a timely manner. My last service visit was expedited. I was well informed of needed repairs and my car was returned in a timely manner. More

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Great service. Frank Cao was amazing. I was updated all time about the progress. Thank you Frank Cao was amazing. I was updated all time about the progress. Thank you More

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Frankie Cao was excellent. Attended to me promptly, had loaner car secured and communicated with me throughout experience including when the repairs were finished. Attended to me promptly, had loaner car secured and communicated with me throughout experience including when the repairs were finished. More

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I called my service advisor, Frankie Cao, who is always very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of th very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of the progress on my car. I received an invoice by text when my car was ready and paid...very easy! As soon as I arrived I was greeted and directed inside to retrieve my car which came a few minutes later. My car is running again. Yay! More

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I am a long time customer of MB Coral Gables because of the excellent service experience they consistently provide every time.Frankie Cao is excellent. the excellent service experience they consistently provide every time.Frankie Cao is excellent. More

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I am a long time customer of MB of Coral Gables because of the excellent service experience they consistently provide every time. Management and staff are dedicated professionals who keep innovating ways of the excellent service experience they consistently provide every time. Management and staff are dedicated professionals who keep innovating ways to add value and a satisfying experience, which now includes the convenience of Alto car service pick up and return. Alto is a great alternative to their loaner car fleet, especially when your car will be ready in a few hours or later same day. I feel that MB of Coral Gables Service is a significant, incomparable benefit of owning a Mercedes! More

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They ordered a new headliner for my convertible and did a great job installing and giving me a loaner in the interim great job installing and giving me a loaner in the interim More

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Fast professional and efficient. Went out of their way to accommodate me with a loaner. Went out of their way to accommodate me with a loaner. More

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Frankie, went out of his way to make sure our service from start to finish went smoothly. He answered our questions and made us feel at ease. So glad he’s our service advisor. Louis & Patty Gurkin from start to finish went smoothly. He answered our questions and made us feel at ease. So glad he’s our service advisor. Louis & Patty Gurkin More

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