Frankie Martinez | Page 14

Great salesman!!! Excellent experience there. I had visited another dealer closer to my house first and left emptyhanded. At the Universal Hyundai Alexis and Frankie di Excellent experience there. I had visited another dealer closer to my house first and left emptyhanded. At the Universal Hyundai Alexis and Frankie did everything to get me where I needed to be and in one day I had my brand new spectacular Santa Fe. Love it!!! More

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experience in the purchase of my Sonata Frankie Martinez was very helpful in my purchases, and made it a great experience, and will recommend him to my friends and family. I will be back aga Frankie Martinez was very helpful in my purchases, and made it a great experience, and will recommend him to my friends and family. I will be back again More

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Great experience The service was excellent, the agents went above and beyond to make my experience very pleasant and comfortable. Love the service and I will recommend The service was excellent, the agents went above and beyond to make my experience very pleasant and comfortable. Love the service and I will recommend my family and friends! More

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Phenomenal Sales Associate Frankie Martinez was a great sales associate to have when I decided to by my first NEW car. After getting into a car accident while home for the holi Frankie Martinez was a great sales associate to have when I decided to by my first NEW car. After getting into a car accident while home for the holidays, I decided I had had enough driving and throwing money at clunkers, and with residency interviews coming up in my last year of medical school, I needed a reliable car. I came home and told my family, "Let's go buy a new car". If you knew my family, major decisions like this are NEVER easy, but Frankie was able to find a the perfect car for an amazing price, that satisfied everyone in my family - which is unheard of. Frankie was remarkably patient with my mom's questions, he was personable, and was extremely flexible and supportive during this big commitment for me. I couldn't have asked for a better sales associate! More

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Awesome Dealership Great experience overall. They worked extremely hard and were very friendly the really cared for my personal needs and wants. Definitely will bring my Great experience overall. They worked extremely hard and were very friendly the really cared for my personal needs and wants. Definitely will bring my family and friends to come and purchase cars. More

by johncgomes08 Verified Customer Verified Customer

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AMAISA CAR Frankie is the best, he has helped me in numerous occasion and the fact that i was able to come right in and finish the same day is amazing . Frankie is the best, he has helped me in numerous occasion and the fact that i was able to come right in and finish the same day is amazing . More

by xoxcuban Verified Customer Verified Customer

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Daniels review This is the second Genesis I've purchased through Universal. The staff is top notch. Very friendly, knowledgeable and answered any questions I may hav This is the second Genesis I've purchased through Universal. The staff is top notch. Very friendly, knowledgeable and answered any questions I may have had. More

by gabmomdad Verified Customer Verified Customer

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New Hyundai customer Frankie and Robert were knowledgeable and thorough and made our buying experience fun! We will definitely recommend Universal Hyundai and Frankie to f Frankie and Robert were knowledgeable and thorough and made our buying experience fun! We will definitely recommend Universal Hyundai and Frankie to family and friends looking for a new car! More

by jenalexander225 Verified Customer Verified Customer

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2018 Genesis Sport This is my second Genesis, I had purchased the Genesis in 2015 thru the dealership in Lakeland. I went to the dealership at Universal Hyundai on the This is my second Genesis, I had purchased the Genesis in 2015 thru the dealership in Lakeland. I went to the dealership at Universal Hyundai on the 5th of May to change the oil on my vehicle, While I was waiting I saw the new Genesis G80 Sport with the color Sevilla Red and couldn't believe the change that had been made. I know one of the supervisors that work at this dealership, (Guillermo Faria) and he was very polite to me and just asked one of his sales people ( Frankie Martinez) to approach me since they saw me looking at the new Genesis and asked if I needed assistance. I told him I was impressed with the new look, he asked me if I would like to take a test drive, I told him that was not necessary that I knew how the Genesis felt on the road. I told him if the numbers were right that I would consider trading in my vehicle of only 29000 miles ridden for the new model. The rest is History, I purchased the new vehicle and within 2 days finished the transaction. The only thing I suggested to Frankie was that when I purchased my first 2015 Genesis that the dealer in Lakeland did give me 2 Keychains that were designed for Genesis and it made you feel even better to show off the key with the Logo. With this new model apparently this is not available now, I received only the Key Remote for the Keyless Ignition. But other then that I am so happy with my decision and would return if need be to purchase the next change in the Genesis of the future. Thank you! More

by dmi0 Verified Customer Verified Customer

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Car Buying Experience I already knew what I wanted and they were very helpful and accommodating. Frankie delivered the car to my home and has called to follow up to see if I already knew what I wanted and they were very helpful and accommodating. Frankie delivered the car to my home and has called to follow up to see if everything was ok. More

by solin0 Verified Customer Verified Customer

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