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Franklin Miranda

Overview Reviews (20) Inventory (518)

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Franklin Miranda

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Franklin Miranda | Page 2

Finance Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.4

20 Reviews

Overview Reviews (20) Inventory (518)

4.4

20 Reviews

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20 Reviews of Franklin Miranda

April 09, 2024

Dealership Rating

Employee Rating

Super good and very responsive to answer thing I asked or needed! I definitely will send more clients to them. needed! I definitely will send more clients to them. More

by antraviagreen

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Galvan

Helpful 0

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Apr 10, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 09, 2024

Dealership Rating

Employee Rating

Saleman was not helpful in leeting ne take the car home, the jeep had a broken signale light glass saleman or the dealer would not fix it for me they said i take as is i would like for the dealer fix it now the jeep had a broken signale light glass saleman or the dealer would not fix it for me they said i take as is i would like for the dealer fix it now More

by imrconser

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Amador Juarez, Dennis Erazo, Anna Lapham

Helpful 0

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Apr 13, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

April 09, 2024

Dealership Rating

Employee Rating

When i picked the the car the zeep had a broken signale light glass and the jamador said they wouldnt fix it take as is he said, he wouldnt show me how to work the winch and didnt want to show me how to t light glass and the jamador said they wouldnt fix it take as is he said, he wouldnt show me how to work the winch and didnt want to show me how to turn on flood lights on the jeep. More

by imrconser

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Amador Juarez, Dennis Erazo, Darrick Bush, Anna Lapham

Helpful 0

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Apr 13, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

March 19, 2024

Dealership Rating

Employee Rating

San Antonio Chrysler Dodge Dealership is a horrible place the working people's are always misleading saying going to do the right things and they don't. The finance person keeps missing up my paperwork. And the working people's are always misleading saying going to do the right things and they don't. The finance person keeps missing up my paperwork. And they don't pay off my trade in. They are delaying. Very very frustrated !!!! More

by FERNANDOMONCADA

Verified Customer

Recommend Dealer

Other Employees Tagged: Franklin Miranda

Helpful 0

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Mar 22, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Fernando, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

March 14, 2024

Dealership Rating

Employee Rating

The team was amazing and very helpful. This was a very smooth car buying experience. Thank you! This was a very smooth car buying experience. Thank you! More

by The Duck Queen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nabil Dayekh, Randle Harrelson

Helpful 0

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Mar 15, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 08, 2024

Dealership Rating

Employee Rating

Great dealership, great salesman, very respectful and responsive. Willing to work a deal. Happy with my purchase. responsive. Willing to work a deal. Happy with my purchase. More

by Hzimmy74

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Wells, Antony Thelemann , Tomas Chiquete

Helpful 0

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Mar 08, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 03, 2024

Dealership Rating

Employee Rating

I had a great experience with the sales person(Brianna Soto) and the manager I I have the (last call)?? Soto) and the manager I I have the (last call)?? More

by FERNANDOMONCADA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Franklin Miranda

Helpful 0

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Mar 03, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that Brianna was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

Mar 19, 2024 -

FERNANDOMONCADA responded

Sorry, people's..I was told to give them go ratings . Very very disappointed!!!

February 28, 2024

Dealership Rating

Employee Rating

Randle was amazing. He made the process seamless and painless! I would recommend him and the dealership to anyone. He made the process seamless and painless! I would recommend him and the dealership to anyone. More

by Krissy.reeder

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randle Harrelson, Antony Thelemann

Helpful 0

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Feb 28, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this review, Krissy. Our customers are our top priority and your feedback is greatly appreciated! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 26, 2024

Dealership Rating

Employee Rating

Great experience as always. This is the third vehicle I have purchased from this dealership. This is the third vehicle I have purchased from this dealership. More

by JerEgg78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Franklin Miranda

Helpful 0

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Feb 26, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 02, 2024

Dealership Rating

Employee Rating

The service was good. My sales person Luke was great. He kept me up-to-date about my jeep and was just very helpful in general. My sales person Luke was great. He kept me up-to-date about my jeep and was just very helpful in general. More

by hernande_sarah

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Franklin Miranda

Helpful 0

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Feb 03, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Sarah! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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