Franz Henderson
Franz Henderson at Nissan of Elk Grove
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Franz Henderson | Page 7

Internet Sales Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.9
90 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

4.9

90 Reviews

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90 Reviews of Franz Henderson

April 14, 2023

Dealership Rating
Employee Rating

These guy stayed with us until 10 pm to make sure we get what he promised us, I will definitely think about coming back in the future Good job More

by Galaviz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2023

Nissan of Elk Grove responded

Thank you for your patronage. We truly appreciate your business and are excited for the long-lasting relationship ahead.

April 07, 2023

Dealership Rating
Employee Rating

After going to three dealerships I arrived at Nissan of Elk Grove. Tired and a bit frustrated I didn’t know what to expect here.. Franz made my car buying experience a dream. I couldn’t be any happier with More

by Ehg3097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hidalgo

Apr 07, 2023

Nissan of Elk Grove responded

Thank you for sharing your positive review of your experience working with Franz! We love him just as much as you do. We are glad that he was able to help you and give you such great customer service. We just love working hard to give our clients the best service and deals. We look forward to a long-lasting relationship!

April 04, 2023

Dealership Rating
Employee Rating

Exceptional service of the dealership and 5 🌟 star service from Franz Henderson! He was professional, courteous, friendly…. Couldn’t have had a better car buying experience! 👍🏼 More

by rldecaso123
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Claudia Ayala

Apr 04, 2023

rldecaso123 responded

Nissan of Elk Grove serves exceptional service and a 5🌟star rating for Fraunz Henderson! He was professional, courteous & friendly……couldn’t have had a better car buying experience! I would Highly recommend this dealership & definitely recommend Fraunz Henderson & Claudia Ayala to help with your Internet car buying process!

March 22, 2023

Dealership Rating
Employee Rating

Lucy and Peter made my car buying process so easy. Very caring and eager to help get things done efficiently and quickly. Very friendly and helpful. Highly recommend them both for their great service. More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs, Peter Phan , Maria Angulo, Lucy Cortes

Mar 23, 2023

Nissan of Elk Grove responded

Brittany, We are so happy to hear that Lucy and Peter were able to give you such great service! We know that the car buying process can be stressful, but we're glad that you were ale to see just how quick and easy it can be. We look forward to a long-lasting relationship!

March 22, 2023

Dealership Rating
Employee Rating

really good business i got my car within 2 hr because my dad had a appointment More

by tc.xiong14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

tc.xiong14 responded

👍🏼

March 22, 2023

Dealership Rating
Employee Rating

Franz was excellent but the finance department was was unacceptable as we waited for over 3 hours. The finance person didn’t seem happy, was snappy and not a good customer service experience, like we had More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Stevens, Christina Brown , Maria Angulo

Mar 24, 2023

Nissan of Elk Grove responded

Dean, This is Grant Salge, Sales Director here at Nissan Elk Grove. I want you to know your feedback is very valuable to us and I will be speaking with your Finance Manager directly. If there are any additional details you'd like to share with me, please call me directly at 916-405-5083. We will use this as a learning tool for our staff to grow and improve.

Mar 24, 2023

Dean responded

Thank you Grant. We appreciate your timely response.

March 16, 2023

Dealership Rating
Employee Rating

I came up from San Francisco for a Miata. Carlos and Franz made it extremely pressure free! More

by NGCHEUKPAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Nissan of Elk Grove responded

Thank you for sharing your 5-star review! We are so happy to hear that Carlos and Franz were able to help you and give you such great service. The car buying process can be stressful, but we are so glad that you were able to experience just how pressure-free it can be! We look forward to a long-lasting relationship!

March 14, 2023

Dealership Rating
Employee Rating

We have had excellent service on our Rogue ar Nissan of Elk Grove, so we came there when we were looking for a new EV. We had read comparisond of several EVs and visited a few dealerships. Franz Henderson More

by schklov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hidalgo

Mar 14, 2023

Nissan of Elk Grove responded

Thank you for sharing your 5-star review with us. Congratulations on your new Ariya, what a great choice! We are so happy to hear that Franz was able to help you and give you such great service. We know that the car buying process can be overwhelming, but we are so happy that you were able to experience just how enjoyable and pressure-free it can be. We truly value you and your business with us and look forward to a long-lasting relationship!

March 14, 2023

Dealership Rating
Employee Rating

Franz was great! Transaction process was smooth. Started pre-approval process online and walked out with a brand new car. Thank you Sac Nissan More

by afren.alvarado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2023

Nissan of Elk Grove responded

Alfren, Thank you for sharing your 5-star review with us! We are so glad to hear that Franz was able to help you and give you such great service. The car buying process can be overwhelming but we are happy to hear that you were able to experience just how smooth and easy it can be. We look forward to seeing you in a couple of months for your included first oil change!

March 01, 2023

Dealership Rating
Employee Rating

Franz was awesome! I came in with a pretty tight budget as a first time buyer. He stayed patient and worked with me to find me the best car to suit my needs within a do More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2023

Nissan of Elk Grove responded

Amber, Thank you for sharing your 5-star review with us! We are so happy that Franz was able to help get you into the car that best fits you and your needs. We just love working hard to give our clients the best service and deals. We look forward to seeing you in a couple of months for your included first oil change!

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