Fred Santarpio
Fred Santarpio at Colonial Nissan of Medford

Fred Santarpio | Page 3

Wholesale Parts Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
52 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

49 yrs

Languages Spoken

English English

4.8

52 Reviews

Write a Review

52 Reviews of Fred Santarpio

October 22, 2024

Dealership Rating
Employee Rating

great service advisors, quality of work performed was outstanding, management friendly. parts department knowledgeable and efficient. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

Dealership Rating
Employee Rating

unnecessary things they charge. Always trying to change unnecessary extra things.Labor charged so much this time. More

by pandeykrishna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

Oct 11, 2024

Colonial Nissan of Medford responded

Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Chase, Service Manager achase@nissanofmedford.com

September 18, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and informative. I was treated with respect and dignity and I love the car. More

by nancyharrison54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Carl Tagliamonte , Declan Foyle

Sep 18, 2024

Colonial Nissan of Medford responded

Thank you, Nancy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 12, 2024

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Great service very efficient and professional customer service always have quick appointment available for any services that I need. More

by josselinmh.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Aug 13, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Fred and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 05, 2024

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Employee Rating

Awesome dealership always take care of me and my needs and always make sure the best service is provided! Thank you Alex, Calvin, and Jess More

by alstonkeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Aug 05, 2024

Colonial Nissan of Medford responded

We are very happy to hear that Alex and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2024

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Employee Rating

Fast, efficient, and communicative. They answered all my questions and took good care of my car More

by evelyn.houseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Colonial Nissan of Medford responded

Evelyn, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford; we look forward to having you as a valued customer for many years! Alex Chase, Service Manager achase@nissanofmedford.com

June 25, 2024

Dealership Rating
Employee Rating

Staff was supportive and helpful They knew what they were doing and were efficient in doing it More

by rainy148
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso , Shawn Minigan

Jun 25, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

May 07, 2024

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Employee Rating

John is always very professional and helpful I always deal with him. I would definitely recommend this service department More

by catherinemscott0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

May 07, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Catherine, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 30, 2024

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Employee Rating

Superb service as always. Everyone I dealt with was completely professional. A pleasure once again dealing with Colonial. More

by EGORDON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Shawn Minigan

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 20, 2024

Dealership Rating
Employee Rating

Very professional and so thoughtful about our car repair needs. Very helpful, friendly and delightful. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Colonial Nissan of Medford responded

Thank you, Laura, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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