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Fred Santarpio
Fred Santarpio at Colonial Nissan of Medford

Fred Santarpio | Page 4

Wholesale Parts Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
52 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

49 yrs

Languages Spoken

English English

4.8

52 Reviews

Write a Review

52 Reviews of Fred Santarpio

February 14, 2024

Dealership Rating
Employee Rating

They are all very knowledgeable and explain what needs to be fixed and the cost so you can understand what they are going to do More

by ROSE.LAIDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso , Alex Chase, Shawn Minigan

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Feb 14, 2024

Colonial Nissan of Medford responded

Rose, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 07, 2024

Dealership Rating
Employee Rating

The best dealership in the East coast. Wonderful knowledgeable employees and a great selection of vehicles. More

by AVILESNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte , Alex Chase, Declan Foyle, Shawn Minigan

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Feb 07, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

January 30, 2024

Dealership Rating
Employee Rating

Professional and work completed in a timely manner. The staff are knowledgeable and follow through. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso , Shawn Minigan

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Jan 31, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 05, 2024

Dealership Rating
Employee Rating

So bad Service just charge everything but no service for good workers so I didn’t go next time so I didn’t no this work shop More

by thapasom653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Licona, Joanne Sasso , Shawn Minigan

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Jan 08, 2024

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

Dealership Rating
Employee Rating

Nice and happy people. Very helpful with everything and fast service, they even cleaned something in my car that was not their job More

by lelubenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte, Jonathan Casiano , Alex Chase, Blanca Escobar, Shawn Minigan

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Dec 31, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

December 13, 2023

Dealership Rating
Employee Rating

Great customer experience and the staff is very knowledgeable. They were able to help me last minute and got me an appointment same day! More

by STEPHANIE.MUNISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Dec 13, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Stephanie, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

November 21, 2023

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Employee Rating

The whole staff was courteous and professional. A positive purchasing experience. I would recommend the dealership More

by STEVENOCELLA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, James Bacon, Jessica Licona, Joanne Sasso, Jonathan Casiano, Hervin Barrientos , Alex Chase, Declan Foyle, Shawn Minigan

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Nov 21, 2023

Colonial Nissan of Medford responded

Steven, Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

The repair of the rear hatch actuator and related components for my Nissan was completed quickly and professionally. The issue was resolved and I no longer have problems accessing the rear hatch. More

by CFedele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso , Shawn Minigan

Report | Print
Sep 28, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

Very professional, always smiling very diligent on what they do on a daily basis Also, when I need something done ASAP, they get done promptly. I love working with Nissan.. They’re the best. More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte, Hervin Barrientos , Alex Chase, Declan Foyle, Shawn Minigan

Report | Print
Sep 28, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

Dealership Rating
Employee Rating

They were very professional and very on point when I needed service for my car done right away And always smiling and friendly More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Jessica Licona, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Hervin Barrientos , Alex Chase, Declan Foyle, Shawn Minigan

Report | Print
Sep 08, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

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