37 Reviews
Write a Review37 Reviews of Freddy Castillo
January 04, 2020
We have leased at least 7 cars from Mike Hanna. He has always given us the best possible deal. Mike is honest and upfront. It is always a pleasure dealing with Mike and Planet Honda always given us the best possible deal. Mike is honest and upfront. It is always a pleasure dealing with Mike and Planet Honda More
Other Employees Tagged: Sue Lerch , Michael Hanna
November 19, 2019
Freddy is patient , knowledgeable and was able to answer all our questions very professionally. Overall a great experience . I would recommend Freddy to any of my friends. Thank you all our questions very professionally. Overall a great experience . I would recommend Freddy to any of my friends. Thank you More
October 26, 2019
Outstanding service! I am impressed with the service and dedication of the personnel at Planet Honda. I got my new Honda Accord and the personnel helped through the whole I am impressed with the service and dedication of the personnel at Planet Honda. I got my new Honda Accord and the personnel helped through the whole process. He was always on point and gathered the necessary information before I made my decision. Great job!!!! More
August 18, 2019
Customer service Freddy Castillo is a best certified sales advisor. He tried his best to get me a great deal and make it easy for me to make a deal. Freddy Castillo is a best certified sales advisor. He tried his best to get me a great deal and make it easy for me to make a deal. More
July 05, 2019
Worst experience in my car buying history I went in to test drive a vehicle and also get a trade in value of my current vehicle . While I was doing the test drive they traded my car without my I went in to test drive a vehicle and also get a trade in value of my current vehicle . While I was doing the test drive they traded my car without my consent then have the nerve to tell me they can’t reverse it because it’s already process in the system . After hours of going back and forth I was forced to get into car which I leased . They went over the paperwork and contract and then behind my back the added a brunch of extra stuff Again that I didn’t not consent to to raise the payment value. When I went home and realized that this wasn’t the contract I signed I went back there the same day . The finance manager reviewed the contract with admitted that somebody on their end messed up , but even thought they admitted fault I was by Francisco Garay that I’m out of luck . They refused to correct the error that they did even though i returned a few hours after picking up vehicle . I am currently taking legal action . I would not recommend this dealership to my worst enemy . More
Other Employees Tagged: Frank Bonilla, Antonio Matos, Carlos Crispin, Peter Akinti , Aladdin Agina, Erick Bonilla, Chrys Carranza, Romney Corvalan, Fransico Garay