Freddy Mansour | Page 10

Very Pleasant Buying Experience Dealing with the people at Spitzer Kia Cleveland was truly a pleasant experience. Josh Darnall greeted us when we walked into the showroom, asked us Dealing with the people at Spitzer Kia Cleveland was truly a pleasant experience. Josh Darnall greeted us when we walked into the showroom, asked us some pertinent questions and quickly found a vehicle that met our needs and specifications. Freddy Mansour (Sales Manager) and Jeremy Zabell (Finance) were very pleasant, knowledgeable and eager to assist us and answer any questions and concerns we had. We did not feel pressured or rushed into making any decisions. We did feel, however, that customer service and satisfaction were their top priority. We highly recommend dealing with Josh Darnall when looking for your next vehicle. ~~~R&L S More

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No expectations No exceptation is always the way to go. Received great customer service: finance person advised me several times he was still searching. Someone on te No exceptation is always the way to go. Received great customer service: finance person advised me several times he was still searching. Someone on team was always there. More

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Life Savers I had a wonderful experience with Freddy and Josh Valentine. They both were very professional, friendly and listened to my needs. I would recommend an I had a wonderful experience with Freddy and Josh Valentine. They both were very professional, friendly and listened to my needs. I would recommend anyone looking for a car to visit this location. Everything was a breeze from the time I walked in the door from the time I left with my brand new car. More

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It was fine Great sales staff. They welcomed me. Offered refreshments. Listened to what I wanted. Have me a good price and went the extra mile to get the color a Great sales staff. They welcomed me. Offered refreshments. Listened to what I wanted. Have me a good price and went the extra mile to get the color and interior I wanted. More

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Were Great Thing Happen I went in for my routine service and ran into my awesome salesman and friend for life now George Woods we were talking about my 2015 Optima and how I I went in for my routine service and ran into my awesome salesman and friend for life now George Woods we were talking about my 2015 Optima and how I only got 15 thousand miles on it ,and he couldn't believe it after 3 years and ask me would I ever think of trading it in and explain how leasing might be a better way to go well I skeptical at first but next thing you know I'm signing papers and even with a smile on my face and all I want to do this a thank you everyone and by the way from George it was good seeing you again thank you my friend and thank you Kia Spitzer More

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Great day So I came there to see if i could trade my car for a vehicle that was WAY out my price wrang ..lol... but it worked out for the best ... I got a BRAND So I came there to see if i could trade my car for a vehicle that was WAY out my price wrang ..lol... but it worked out for the best ... I got a BRAND NEW CAR 2018 with only 40 mile on it.😃 yup I said it 40 not 40,000 ..😁 you get the picture lol thanks George your the best and the rest of the crew. Thank you very much More

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My new car purchase This is my second car from Spitzer Kia. The entire staff if very friendly and helpful. I would return for a future purchase and would recommend this d This is my second car from Spitzer Kia. The entire staff if very friendly and helpful. I would return for a future purchase and would recommend this dealership to others. More

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Pleasant Experience at Spitzer Kia West-Brookpark Rd Purchased a vehicle in Feb 2018 at Brookpark Rd Kia. Everyone was so nice, Freddie, Monet, Jim and all who I forgot names, you guys are awesome! Thank Purchased a vehicle in Feb 2018 at Brookpark Rd Kia. Everyone was so nice, Freddie, Monet, Jim and all who I forgot names, you guys are awesome! Thanks for the great experience and no pressure sales! More

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Bob's review Very professional and through. Explained all aspects of the car and helped me set up the car settings. Explained all the paper when I can understand Very professional and through. Explained all aspects of the car and helped me set up the car settings. Explained all the paper when I can understand it. More

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My Experience When I first walked through the doors of Spitzer Kia I was greeted and shown the utmost respect by Carissa and the entire Spitzer Kia staff. My experi When I first walked through the doors of Spitzer Kia I was greeted and shown the utmost respect by Carissa and the entire Spitzer Kia staff. My experience at this dealership was a fantastic one!!! I will certainly recommend others to Spitzer Kia. Spitzer Kia took great care of my car wants and needs and I truly appreciate their genuine concern and loyalty to me as a customer. Thank you again to my sales associate Carissa and to all the wonderful staff members at Spitzer Kia on Brookpark Rd in Cleveland, OH. More

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