Freddy Mansour | Page 9
General Manager
Spitzer Kia Cleveland
3414 Brookpark Road
Cleveland, OH 44134
I like to make the car buying/leasing process fun as possible! I will go the extra mile to get the deal the customer needs. The Customers Complete Satisfaction is crucial.
Read more146 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Industry Experience
12 yrs, 6 mos
Specialties & Trainings
Product Knowledge Expert
UVO E-Services and Technology Specialist
DealerRater CERTIFIED
Customer Satisfaction
Kia Elite Certified Sales Consultant
146 Reviews of Freddy Mansour
May 28, 2018
efficient & positive experience Areleen was great to work with, everyone at Spitzer Kia was very friendly & easy to work with. The whole car buying experience was pleasant & very ef Areleen was great to work with, everyone at Spitzer Kia was very friendly & easy to work with. The whole car buying experience was pleasant & very efficient. Arleen even bought me a soda while i was waiting, we took care of insurance & the dealership arranged to get my rental car back to Enterprise. Really like the free weekly car wash feature too! More
Other Employees Tagged: Arleen Robles, Vincent Viscusi
May 27, 2018
Excellent car buying experience I just purchased a car from this dealership and had a fantastic experience. Car buying can be a frustrating experience, so I was surprised at how easy I just purchased a car from this dealership and had a fantastic experience. Car buying can be a frustrating experience, so I was surprised at how easy and pleasant this was. Mike was great. He was friendly, knowledagle, and helpful. Vince in finance was awesome as well. He got us in and out very quickly, while still explaining everything we needed to know. I would definitely recommend spitzer Kia to anyone looking to buy a car. More
Other Employees Tagged: Michael Del Giudice, Vincent Viscusi
May 24, 2018
Great Customer Service Jonathan and Jeremy worked exceptionally hard to get us the deal we wanted for the vehicle we wanted. Jonathan was friendly and knowledgeable about t Jonathan and Jeremy worked exceptionally hard to get us the deal we wanted for the vehicle we wanted. Jonathan was friendly and knowledgeable about the vehicle we came to look at and listened to our needs. Together Jonathan & Jeremy exceeded our expectations. Thank you! More
Other Employees Tagged: Jeremy Zabell , Jonathan Gemelas
May 17, 2018
Drive, Enjoy, Relax and Buy I stopped in on a Friday after work and test drive the Sportage. I set up an appointment on Saturday to come back and drove the Sorento. Our salesman I stopped in on a Friday after work and test drive the Sportage. I set up an appointment on Saturday to come back and drove the Sorento. Our salesman Josh was great. It was truly like buying from a friend. Freddy the sales manager has a great team that he trains well to help the car buying experience. Vince in finance may be short but he stands tall above the rest in the service and time it takes to get everything right. Stop in and buy from this great team. More
Other Employees Tagged: Josh Darnall, Vincent Viscusi
May 12, 2018
Sensitive to one's needs and likings They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. More
Other Employees Tagged: Mike Balis, Kim Boutell, Brian Kaufman, Jim Parson, Arleen Robles, Vincent Viscusi
May 11, 2018
Found Out After the Fact I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the So I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the Soul had that feature. After purchase, I learned that it only works with iPhone, not Android, and this is a problem because I am on the road all day in my work making phone calls. Did not receive a call back from them after they indicated they would call me back. I called and was told it doesn't work with Android, and when I said this was an issue for me after being specific with what I wanted, I was told someone would get back to me. They never did. IT IS NOW 6/20, AND I STILL HAVE NOT HEARD FROM KIA PER THEIR RESPONSE TO MY REVIEW ON 6/1. i AM HAPPY TO WORK WITH THEM TO RESTORE MY FAITH IN THIS DEALERSHIP, BUT I'VE NOT HEARD ANYTHING BACK. More
Other Employees Tagged: Josh Darnall, Arleen Robles, Vincent Viscusi
May 10, 2018
Fantastic Everyone was so friendly and helpful. I really appreciated all the work and time they put into helping me. My salesperson was the best. I will definit Everyone was so friendly and helpful. I really appreciated all the work and time they put into helping me. My salesperson was the best. I will definitely be recommending them to friends and family. More
Other Employees Tagged: Carisa Cosenza, Vincent Viscusi
April 20, 2018
LOVE my New Car! Great experience purchasing my new Kia Niro from Spitzer Kia Cleveland. George was very helpful to both me and my daughter in purchasing our new cars Great experience purchasing my new Kia Niro from Spitzer Kia Cleveland. George was very helpful to both me and my daughter in purchasing our new cars. He worked hard to get me the car I wanted. I highly recommend working with him when looking for a new vehicle. He even took the time to sinc my phone up to my car. Vincent Viscusi was great at working out the financing for and get my payments to where I wanted them to be and Freddy Mansour got me a great deal! We are now a Kia family with four of the six of us driving Kia's. I will definitely be recommending Spitzer Kia to all my friends and family! More
Other Employees Tagged: George R. Woods , Vincent Viscusi
April 18, 2018
Satisfied Although the quotes were different over the phone and what I was looking at coming in where the same at the end of the time there I still walked away Although the quotes were different over the phone and what I was looking at coming in where the same at the end of the time there I still walked away satisfied and pleased with what I was offered. I ended up purchasing a total different vehicle than I went in for and I was able to get additions made to it to meet my needs. Jim Parson was amazing! Answered every question asked and his calmness and mannerism helped my purchasing experience to be less stressful. More
Other Employees Tagged: Adam Black, Jim Parson, Vincent Viscusi
April 16, 2018
fantastic service center everyone was so kind to us gave us snacks to have while we waited told me there was a recall on my vehicle great person and service was fantastic by everyone was so kind to us gave us snacks to have while we waited told me there was a recall on my vehicle great person and service was fantastic by all job well done very pleased kim was very kind to us More
Other Employees Tagged: Kim Boutell

