Freddy Mansour | Page 11

Amazing Spitzer Kia Cleveland deserves 5 + stars. We purchased our first Kia (Forte) two years ago, and brought it in today for a scheduled oil change. My h Spitzer Kia Cleveland deserves 5 + stars. We purchased our first Kia (Forte) two years ago, and brought it in today for a scheduled oil change. My husband and I had been contemplating trading in our other vehicle (another brand) in favor of a Kia (to purchase next year) and discussed it while waiting. We happened to notice George - he assisted us with our first purchase. George recognized us, and came over to say hello. We mentioned we were thinking about getting another vehicle; he offered to show us some options - no pressure involved. We decided to look, and discussed about 3-4 different vehicles. I could see the store was busy, but you wouldn’t know it. George is obviously great at multitasking; I never felt rushed. Additionally, when George helped us, he gave us his full attention. George is knowledgeable and believes in the product. We decided not to wait until next year, and chose a vehicle. We then met with Vince, who also remembered us from our previous purchase. Vince helped through the financing process, also no pressure. Vince was friendly, courteous, and knowledgeable. We had some concerns about our purchase, so George directed us to the manager - Freddy. Freddy was also very knowledgeable, and friendly. Bottom line - I like seing employee stability (versus high turnover), I liked that staff remember us (George remembers a family member (of ours) who purchased a Kia from him years ago. I know he remembered them because he quoted that family member verbatim). I’ve never felt pressured; George worked with us to find a vehicle I liked, and, one that was within our budget. Staff are honest, friendly, believe in their product, and most importantly- care about their customers. My husband and I will continue with Spitzer Kia Cleveland. I recommend Spitzer Kia Cleveland, hands down, over all others. Make sure you ask for George! You won’t be disappointed. More

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Awesome! This dealership has been with me the last 2 years now and I have always had a great experience. They hard hard to get you the best deal possible and k This dealership has been with me the last 2 years now and I have always had a great experience. They hard hard to get you the best deal possible and keeping your payment as close to where your budget is as possible. Everyone is extremely courteous and I love coming here. I thank George Woods for all his patience with me yesterday as I was a little scared going into a lease but he gave me all the information I could imagine and answered every question I asked. Thank you Spitzer Kia! More

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Michelle was AWESOME I had a great experience with Michelle and everyone else was nice. No one pushed me into anything, and no one was rude so that's a plus. Over all I re I had a great experience with Michelle and everyone else was nice. No one pushed me into anything, and no one was rude so that's a plus. Over all I recommend everyone go there for great service! More

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Used car purchase I had a very pleasant experience buying a car from Spitzer Kia, Cleveland. Josh Valentine, our salesman, got us a nice Mazda for the money I said I w I had a very pleasant experience buying a car from Spitzer Kia, Cleveland. Josh Valentine, our salesman, got us a nice Mazda for the money I said I wanted to spend. No pressure or gimmicks. I will be seeing him next year for another car and will be there every week for the free car washes. Jeremy and freddy were pleasure to work with as well. Thanks More

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Was a great experience. At first, i hesitated, but then they worked with me and help me to the end. Paul, was so amaizing, that made the process fun and unique. I love my ca At first, i hesitated, but then they worked with me and help me to the end. Paul, was so amaizing, that made the process fun and unique. I love my car and im so happy, my wife also love it. Great car and great deal. More

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First car buying experience The whole staff was wonderful and friendly. I didnt feel pressured into my decision. Carisa was amazing, she helped with all my needs as did Freddy. M The whole staff was wonderful and friendly. I didnt feel pressured into my decision. Carisa was amazing, she helped with all my needs as did Freddy. My SUV is everything I wanted, and the staff made sure I was satisfied. It was an overall good experience for my first car purchase. More

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Another great experience at Spitzer Kia Paul took his time getting to know us and helped us choose the perfect car for us. He explained every detail of the car so we were all ready to roll Paul took his time getting to know us and helped us choose the perfect car for us. He explained every detail of the car so we were all ready to roll when we left with our new 2018 Soul. The manager sat worth us for a while, too. They really made us feel valued as customers. Even the part everyone dreads, financing, was done with professionalism and kindness! Thank you to everyone! More

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Great experience Found a great price on a van for my crazy family life . Everyone was super friendly, I got the deal I was looking for on my trade, and an awesome rat Found a great price on a van for my crazy family life . Everyone was super friendly, I got the deal I was looking for on my trade, and an awesome rate on the loan. Carisa, Jeremy, and Freddy made this my best car buying experience to date! Thanks for the help on a cold winter day. More

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Exceeded Expectations Buying a car isn't one of the things that would be a part of my Top 5 things to do as a consumer.......but after my experience with Paul Mlady at Spit Buying a car isn't one of the things that would be a part of my Top 5 things to do as a consumer.......but after my experience with Paul Mlady at Spitzer Kia, I have relaxed on the aforementioned statement. I chose Spitzer because of their ties to the NE Ohio area. I was pleasantly surprised at not only at the level of courtesy and professionalism by everyone, but the understanding and consideration taken into account with my primary concerns and items of importance. Whether you choose to purchase a vehicle from Spitzer Kia or not, I recommend you visit the fine people there and at least give them the opportunity to exceed your expectations....as they did mine. My Thanks to everyone whom I encountered at Spitzer, your efforts were greatly appreciated! More

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I love my Dodge Ram 1500 I had been in the market for a truck for a couple of months but I couldn't find one that I figured was a good fit for me. Luckily Kiyyah was able at I had been in the market for a truck for a couple of months but I couldn't find one that I figured was a good fit for me. Luckily Kiyyah was able at to help me get the truck I wanted. It had everything I had been been looking for and the price was decent. She went above and beyond my expectations for customers service. I would defiantly recommend her!!!! More

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