Freddy Mansour | Page 11

My Experience When I first walked through the doors of Spitzer Kia I was greeted and shown the utmost respect by Carissa and the entire Spitzer Kia staff. My experi When I first walked through the doors of Spitzer Kia I was greeted and shown the utmost respect by Carissa and the entire Spitzer Kia staff. My experience at this dealership was a fantastic one!!! I will certainly recommend others to Spitzer Kia. Spitzer Kia took great care of my car wants and needs and I truly appreciate their genuine concern and loyalty to me as a customer. Thank you again to my sales associate Carissa and to all the wonderful staff members at Spitzer Kia on Brookpark Rd in Cleveland, OH. More

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Great experience Our salesperson was Josh he did a wonderful job. Josh was friendly and answered all of our questions no matter how big or small they were. I was a lit Our salesperson was Josh he did a wonderful job. Josh was friendly and answered all of our questions no matter how big or small they were. I was a little worried about the battery in a hybrid car, Josh was knowledgeable, he put my mind at ease. Not only Josh but everyone there was friendly and very attentive, it seemed like they all work together very well, My husband has purchased 3 cars from Spitzer Kia, this was my first of many I am sure. Great, friendly, clean dealership. THANK YOU FOR A WONDERFUL EXPERIENCE Dave and Kathy More

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Amazing Spitzer Kia Cleveland deserves 5 + stars. We purchased our first Kia (Forte) two years ago, and brought it in today for a scheduled oil change. My h Spitzer Kia Cleveland deserves 5 + stars. We purchased our first Kia (Forte) two years ago, and brought it in today for a scheduled oil change. My husband and I had been contemplating trading in our other vehicle (another brand) in favor of a Kia (to purchase next year) and discussed it while waiting. We happened to notice George - he assisted us with our first purchase. George recognized us, and came over to say hello. We mentioned we were thinking about getting another vehicle; he offered to show us some options - no pressure involved. We decided to look, and discussed about 3-4 different vehicles. I could see the store was busy, but you wouldn’t know it. George is obviously great at multitasking; I never felt rushed. Additionally, when George helped us, he gave us his full attention. George is knowledgeable and believes in the product. We decided not to wait until next year, and chose a vehicle. We then met with Vince, who also remembered us from our previous purchase. Vince helped through the financing process, also no pressure. Vince was friendly, courteous, and knowledgeable. We had some concerns about our purchase, so George directed us to the manager - Freddy. Freddy was also very knowledgeable, and friendly. Bottom line - I like seing employee stability (versus high turnover), I liked that staff remember us (George remembers a family member (of ours) who purchased a Kia from him years ago. I know he remembered them because he quoted that family member verbatim). I’ve never felt pressured; George worked with us to find a vehicle I liked, and, one that was within our budget. Staff are honest, friendly, believe in their product, and most importantly- care about their customers. My husband and I will continue with Spitzer Kia Cleveland. I recommend Spitzer Kia Cleveland, hands down, over all others. Make sure you ask for George! You won’t be disappointed. More

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Awesome! This dealership has been with me the last 2 years now and I have always had a great experience. They hard hard to get you the best deal possible and k This dealership has been with me the last 2 years now and I have always had a great experience. They hard hard to get you the best deal possible and keeping your payment as close to where your budget is as possible. Everyone is extremely courteous and I love coming here. I thank George Woods for all his patience with me yesterday as I was a little scared going into a lease but he gave me all the information I could imagine and answered every question I asked. Thank you Spitzer Kia! More

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Michelle was AWESOME I had a great experience with Michelle and everyone else was nice. No one pushed me into anything, and no one was rude so that's a plus. Over all I re I had a great experience with Michelle and everyone else was nice. No one pushed me into anything, and no one was rude so that's a plus. Over all I recommend everyone go there for great service! More

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Used car purchase I had a very pleasant experience buying a car from Spitzer Kia, Cleveland. Josh Valentine, our salesman, got us a nice Mazda for the money I said I w I had a very pleasant experience buying a car from Spitzer Kia, Cleveland. Josh Valentine, our salesman, got us a nice Mazda for the money I said I wanted to spend. No pressure or gimmicks. I will be seeing him next year for another car and will be there every week for the free car washes. Jeremy and freddy were pleasure to work with as well. Thanks More

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Was a great experience. At first, i hesitated, but then they worked with me and help me to the end. Paul, was so amaizing, that made the process fun and unique. I love my ca At first, i hesitated, but then they worked with me and help me to the end. Paul, was so amaizing, that made the process fun and unique. I love my car and im so happy, my wife also love it. Great car and great deal. More

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First car buying experience The whole staff was wonderful and friendly. I didnt feel pressured into my decision. Carisa was amazing, she helped with all my needs as did Freddy. M The whole staff was wonderful and friendly. I didnt feel pressured into my decision. Carisa was amazing, she helped with all my needs as did Freddy. My SUV is everything I wanted, and the staff made sure I was satisfied. It was an overall good experience for my first car purchase. More

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Another great experience at Spitzer Kia Paul took his time getting to know us and helped us choose the perfect car for us. He explained every detail of the car so we were all ready to roll Paul took his time getting to know us and helped us choose the perfect car for us. He explained every detail of the car so we were all ready to roll when we left with our new 2018 Soul. The manager sat worth us for a while, too. They really made us feel valued as customers. Even the part everyone dreads, financing, was done with professionalism and kindness! Thank you to everyone! More

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Great experience Found a great price on a van for my crazy family life . Everyone was super friendly, I got the deal I was looking for on my trade, and an awesome rat Found a great price on a van for my crazy family life . Everyone was super friendly, I got the deal I was looking for on my trade, and an awesome rate on the loan. Carisa, Jeremy, and Freddy made this my best car buying experience to date! Thanks for the help on a cold winter day. More

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