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Freddy Padilla

Overview Reviews (579) Inventory (274)

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Freddy Padilla

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Freddy Padilla | Page 37

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.7

579 Reviews

Overview Reviews (579) Inventory (274)

Dealership Experience

9 yrs, 8 mos

Languages Spoken

English

Spanish

4.7

579 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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579 Reviews of Freddy Padilla

May 23, 2022

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Employee Rating

My service was flawless & smooth! Great service providers, who we’re courteous and professional. I could not have asked for more. Great service providers, who we’re courteous and professional. I could not have asked for more. More

by REYMTSGT

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Female who took my service bill and processed it.

Helpful 0

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May 25, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 20, 2022

Dealership Rating

Employee Rating

They are very important and they check everything out and make sure that everything in your vehicle is good 👍 to go make sure that everything in your vehicle is good 👍 to go More

by annettejoyjones

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 24, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 20, 2022

Dealership Rating

Employee Rating

My advice is to find any other Toyota Dealer, brought back 3 times in a 3 month period for the same problem, each time the claimed they fixed it. Only to find out 2 days later they did not do anything bu back 3 times in a 3 month period for the same problem, each time the claimed they fixed it. Only to find out 2 days later they did not do anything but lie…….WARNING DONT GO HERE More

by mmelfa

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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May 23, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Tim our Service Director has reached out to you to rectify and talk your situation. He can be contacted at tbroderick@glentoyota.com so we can assist you. Thanks Rob D GM

May 20, 2022

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Employee Rating

They didn't tighten the oil gasket correctly and it leaked in my garage. They were very apologetic and fixed it without question. I still feel confident with their services. leaked in my garage. They were very apologetic and fixed it without question. I still feel confident with their services. More

by george.h.hiller

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 24, 2022 -

Glen Toyota responded

May 19, 2022

Dealership Rating

Employee Rating

Excellent service than you very much Will come back for service next time Thank you for service next time Thank you More

by Toyota Service Fair Lawn

Verified Customer

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Young guy that explained what was gone in the car excellent and kind

Helpful 0

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May 24, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 19, 2022

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Employee Rating

Rich the assistant service manager was awesome and my car after their repair is better than ever!!! after their repair is better than ever!!! More

by NorinaC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes , Juan Cordon, Richard Jennings

Helpful 0

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May 24, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 18, 2022

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Employee Rating

Great communication. Quality service as usual and handles vehicle with care. Very professional mechanics who operate Quality service as usual and handles vehicle with care. Very professional mechanics who operate More

by wesam120283

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Finn, John Kraiza, Bob Baran, Joe Esposito, Jason Forkins, Paul Cimillo, William Hughes , Juan Cordon, Richard Jennings

Helpful 0

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May 24, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 14, 2022

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Employee Rating

Your computer system cannot seem to get our phone numbers correct. You keep calling the wrong people correct. You keep calling the wrong people More

by Genny.manuel

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Kelsey at reception is very nice and efficient

Helpful 0

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May 14, 2022 -

Genny.manuel responded

Although my car was washing and there were paper mats on the floor, there was a greasy boot print on my floor Matt that I had to clean. Service people must wipe their boots before getting into the car

May 19, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

May 13, 2022

Dealership Rating

Employee Rating

Easy, painless, comfortable lounge area with the most pleasant and polite staffing anywhere. A really, really, really pleasant experience. pleasant and polite staffing anywhere. A really, really, really pleasant experience. More

by KCJMMM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes , Juan Cordon, Richard Jennings

Helpful 0

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May 24, 2022 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 13, 2022

Dealership Rating

Employee Rating

Good service and faster. Professionalism. Clean space.all the staff were so nice and friendly Professionalism. Clean space.all the staff were so nice and friendly More

by Emconce

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes , Juan Cordon, Richard Jennings

Helpful 0

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May 23, 2022 -

Glen Toyota responded

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