Freddy Padilla | Page 38

Excellent service than you very much Will come back for service next time Thank you for service next time Thank you More

by Toyota Service Fair Lawn Verified Customer Verified Customer

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Rich the assistant service manager was awesome and my car after their repair is better than ever!!! after their repair is better than ever!!! More

by NorinaC Verified Customer Verified Customer

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Great communication. Quality service as usual and handles vehicle with care. Very professional mechanics who operate Quality service as usual and handles vehicle with care. Very professional mechanics who operate More

by wesam120283 Verified Customer Verified Customer

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Your computer system cannot seem to get our phone numbers correct. You keep calling the wrong people correct. You keep calling the wrong people More

by Genny.manuel Verified Customer Verified Customer

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Easy, painless, comfortable lounge area with the most pleasant and polite staffing anywhere. A really, really, really pleasant experience. pleasant and polite staffing anywhere. A really, really, really pleasant experience. More

by KCJMMM Verified Customer Verified Customer

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Good service and faster. Professionalism. Clean space.all the staff were so nice and friendly Professionalism. Clean space.all the staff were so nice and friendly More

by Emconce Verified Customer Verified Customer

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The Toyota staff members and service level level provided at Glen Toyota is always a great experience. at Glen Toyota is always a great experience. More

by VZE2N98U Verified Customer Verified Customer

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Always prompt, courteous and efficient. One of the most pleasurable dealerships I have dealt with. One of the most pleasurable dealerships I have dealt with. More

by salty.brine Verified Customer Verified Customer

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when we made the appointment for brake replacement, based on NJ state inspection, which said brakes were "oK" but would need replacement soon, we scheduled a visit. Later in the day, we record a phone call on NJ state inspection, which said brakes were "oK" but would need replacement soon, we scheduled a visit. Later in the day, we record a phone call telling us a few other things needing doing, including "your battery is testing weak." I old the service person Fred that we had just had the battery replaced in 2018, a heavy duty battery. He said, "Not here you didnt. We dont do heavy duty batteries." I was certain, so I asked him to check the past computer notes and he did and said, "You had a new battery in 2018. (No apology). but that was 4 yrs ago and its out of warranty." So we said go ahead and do the work. On picking up the vehicle, I asked, "What's the warranty on a battery?" and Mr. Hughs (very good) told us that the battery warranty is for 7 yrs, replacement after just 2 yrs, and then pro-rated discount on new battery up to 7 yrs." He voided our credit card purchase and gave us the discount. The person who we dealt with on arriving was just too lazy to look things up. We will avoid going to his desk in the future, and be less trusting with car repair in general, Glen Toyota included. More

by George Rand Verified Customer Verified Customer

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Great prices, honest and transparent estimates, full explanations of repairs, and fantastic service from management down. explanations of repairs, and fantastic service from management down. More

by Beefcars Verified Customer Verified Customer

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