Frederick James
Frederick James at Heritage Subaru Catonsville
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Frederick James | Page 4

Sales Associate

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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5.0
40 Reviews

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

5.0

40 Reviews

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40 Reviews of Frederick James

July 23, 2023

Dealership Rating
Employee Rating

Frederick James was extremely helpful and friendly. Great experience overall at the dealership. Highly reccomend. More

by jimmyvans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Satchell

Jul 28, 2023

Heritage Subaru Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2023

Dealership Rating
Employee Rating

They are Friendly, informative, and helpful. Fred keep us informed along the way and answered our many questions. More

by Irishsteps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2023

Heritage Subaru Catonsville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

July 15, 2023

Dealership Rating
Employee Rating

Frederick James was very nice to us and very patient, he explained everything very well as well so we understood everything that we needed to know before having the car. More

by Kaurninder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

July 05, 2023

Dealership Rating
Employee Rating

Fred was awesome and provided great service. Very happy that holiday special was extended a day. More

by drew-brown2929
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Safe travels!

July 05, 2023

Dealership Rating
Employee Rating

Frederick was professional well spoken patient and it was overall a great experience.. Subaru in Catonsville is a great customer service experience More

by Poohs306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Richards

Jul 06, 2023

Heritage Subaru Catonsville responded

Hi, we're glad you had a great experience with us! Safe travels!

June 30, 2023

Dealership Rating
Employee Rating

Love this dealership. I bring my Suby for service as necessary. This visit was for a trade-in and I worked with Fredrick James. I highly recommend you come and see him! He More

by ayrivera
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Richards

Jul 03, 2023

Heritage Subaru Catonsville responded

Hi Ayrivera, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

June 29, 2023

Dealership Rating
Employee Rating

Zero hassle, not overly aggressive with the phone calls while in the browsing process, friendly sales personnel. More

by ndemetrick1
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cary Hoffman, Caroline Prowling , Antonio Satchell

Jul 03, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 13, 2023

Dealership Rating
Employee Rating

Frederick James (+everyone inside) was very helpful. We were on a time crunch and they were able help us move smoothly. 0 complaints. This was our first experience buying and we will be back in the futu More

by Carolyn Randall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Engle , Antonio Satchell

Jun 17, 2023

Heritage Subaru Catonsville responded

Hi Carolyn, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

May 27, 2023

Dealership Rating
Employee Rating

Fred was a great salesman -- he was polite, not pushy, and very knowledgeable. Kevin was a great manager who cut us a great deal. 10/10 would visit again More

by jeanmattique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Richards

Jun 05, 2023

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2023

Dealership Rating
Employee Rating

Fred was great! Everyone was professional, courteous, and helpful. Excellent service, would recommend this dealership to others. More

by Maddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2023

Heritage Subaru Catonsville responded

Hi Maddy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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