Gabino Ramos | Page 24

Vera Cadillac is a professional location. Jose Otero is a great sales representative. I trust him and he is very balanced. There is nothing that deters people more than a pushy sales rep. He Jose Otero is a great sales representative. I trust him and he is very balanced. There is nothing that deters people more than a pushy sales rep. He is a perfect balance; personable, honest and transparent. I have bought my last 2 vehicles from him. More

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Great customer service. Very professional and experienced sales representative. Always ready to answer any questions and help with any concerns. Highly recommended. Very professional and experienced sales representative. Always ready to answer any questions and help with any concerns. Highly recommended. More

by OGUERA Verified Customer Verified Customer

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Im really happy with Jose Denis management, he is the most trusted person there . He's not only sold me my new sierra 1500 , he also makes the best sales management. A year ago I bought what was most trusted person there . He's not only sold me my new sierra 1500 , he also makes the best sales management. A year ago I bought what was my first GMC 3500 Denali 2021 truck from this dealer. I bought it with a seller named Willy , whom I do not recommend , because of his lack of seriousness and unrespect for his work, the car I was buying at that time was not new and had some cosmetic details to fix, this seller Willy was committed at the time of the sale that those details would be arranged for me in the service department but given my little experience, I did not ask him for any document that reflected what we had negotiated, after closing the purchase contract Willi never answered the phone again and when I went to do the First maintenance. at the service department they told me that this fix cost about $3000. and Willy never answered the phone again, I tried to locate him at the dealer and they told me that he was not there or that he was on vacation. With my busy schedule it didn't allow me to look at it every day so I decided to leave it that way, but I felt cheated. In fact, I promised myself not to buy another car from this dealer. Thank God, when I registered on the GMC website and ordered my new Sierra 1500, Jose Denis contacted me, whom I think is one of the most serious and respectful of his work and his clients, he had the patience of dealing with my rough experience and made me understand that the dealer was not to blame for my experience, he explained to me that this dealer was a family business, and both the owners and many others work very seriously for their customers, and is a reality. Jose Denis is tremendously humane and responsible, he never said anything that was not written, I recommend him one hundred percent and I congratulate the owners of the dealer for having such a seller. More

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The personal customer service I have received is impeccable. From the walk in to buy to after buying and using Vera as my preferred service center for my Escalade I wouldn’t go anywhere else. impeccable. From the walk in to buy to after buying and using Vera as my preferred service center for my Escalade I wouldn’t go anywhere else. More

by jordandaceo Verified Customer Verified Customer

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My husband and I drove 45 minutes to Vera Cadillac looking for a larger SUV for myself and after our experience, Vera now has us as forever customers. Denis was so patient and knowledgeable about ever looking for a larger SUV for myself and after our experience, Vera now has us as forever customers. Denis was so patient and knowledgeable about every vehicle I looked at and ended the day in my absolute dream vehicle! The manager, Chris, was also incredible. After hearing what I was looking for, him & Denis were able to offer me EXACTLY what I was looking for & making the entire process so painless. The customer service we received not only from Denis & Chris, but every single person at Vera Cadillac, is unmatched. Night & day difference from what we are used to at our local GMC/Cadillac dealership. I received a call the day after our purchase from Denis checking in on how we were liking the car so far and even asking about my husband’s well-being since he was called out on storm trouble in the middle of us signing the buyer paperwork. I’m blown away at how well we have been treated and I look forward to buying again from Vera Cadillac in the future. More

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Service was good. Everyone is nice. Edwin took care of me this time since Alex was off. Everyone is nice. Edwin took care of me this time since Alex was off. More

by cancerlibra1997 Verified Customer Verified Customer

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Vera is customer oriented— I was made to feel special. TJ explained everything. Very professional. TJ explained everything. Very professional. More

by punster52 Verified Customer Verified Customer

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Excellent experience and clean. My Motorbreeze concierge was able to get me a deal on a hard to find car. Went to the dealer for a test drive and had the car delivered the next day. My Motorbreeze concierge was able to get me a deal on a hard to find car. Went to the dealer for a test drive and had the car delivered the next day. More

by georgeali26 Verified Customer Verified Customer

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The cualiti comtrol is bad they never have loaners when you need to do some thung in your car you need to do some thung in your car More

by Ramon Verified Customer Verified Customer

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Jose was helpful kind and patient a true asset to your dealership . He even delivered the car in the evening. dealership . He even delivered the car in the evening. More

by nathasha Verified Customer Verified Customer

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